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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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The invitations were cute, but looked better on the website than in person.
I would pay a little more to have real metallic inserted!
Fast shipping and great quality products. The items came quickly and were exactly as chosen on the website.
Exactly as describe and very fast delivery. Definitely would recommend them and will buy from them again.
Easy to order, arrived quickly & product was perfect
Beautiful and adorable card! Absolutely perfect for our son's 1st birthday.
I ordered a custom birthday card and it was just as perfect in person as it looked online
I love the complement of my clients the love my business card. Thank you.
Zazzle is SUPER FAST and makes it really easy to make custom shirts. Of course these aren't going to be the most luxury t-shirts, but if you need to make shirts for a party or group gathering or whatever, it's literally perfect for that.
Easy to order, shipping was fast, sign looks great, would use again!
The invitations were beautiful and easy to design and edit. They arrived within a few days of ordering.
Good very nice quick ship also. It was a nice experience
The cards are beautiful. The extra batch I ordered arrived early.
I got my seating chart delivery about a week sooner than promised and it was perfect.
Our company requires all corporate employees to have an ID badge representing the corporate office including a picture of the employee themself. These badges are very nice and the pictures are clear. I would recommend them to anyone who needs a badge.
Item exceeded expectations, great customer service
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

