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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Came out exactly as I ordered, very good work! 2nd time I've used zazzle and will use again. Thank you
Easy to use website. Colors were what I ordered and it looks great!
The corrections I made in the field of copy before I hit the "place my order" button never made it to the finished product. So the invitation never had "where to rsvp" on it. 🤷 I had the hand write it in.
Did a good job on the cards, but wish someone would have contacted me before printing to let me know the font wasn't showing up real clear.
Easy to use, straightforward. The invitation I purchased was beautiful, great quality.
Easy to use website, fast delivery, good quality. I will use again if I'm every in the market for custom tee shirts
The foam board is of good quality and we received our order sooner than expected. Thank you
All items were printed accurately, fast shipping and good experience overall.
Top notch quality. Beautiful gifts. Really impressive ideas. Images are beautiful.
Very easy to navigate and customize for what I needed. Great product
The photos are perfect and I am so grateful for the options that I was given to round the ends of the photo it made it look so beautiful
The quality of the print was disappointing. I had expected a sharp black font and instead I got a blackish/blueish faded font that was crooked.
I ordered these custom stickers to put on tins filled with m&ms and came out perfect!
Very reliable. It was easy to place my order. No problems. Great service.
I will always try to order these beautiful cards. The paper quality is the best. The art is traditional and beautiful. Always one time. A++++
Ordered cards for an upcoming event. They arrived on time and look great.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

