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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I will always try to order these beautiful cards. The paper quality is the best. The art is traditional and beautiful. Always one time. A++++
Ordered cards for an upcoming event. They arrived on time and look great.
No issues with the design at all! It was a gift for a relative and they loved it!
Love the texture and quality of the invitations. The editing process was simple including ordering. Will definitely order more.
Perfect! On time, exactly what I ordered! Would definitely recommend!
Website was easy to navigate and labels came as ordered and look great!
I have ordered several times, and am never disappointed! Great quality!
My daughter's invitations were beautiful, great quality and just what I expected. They were delivered quick and in pristine condition.
Product arrived on time and looked great exactly what I ordered
Turned out great! I had many compliments of how it turned out.
These were great. Nice thick paper and brilliant colors. The order came sooner than expected
Experience was great! On time and we love the personalized clock.
Delivery was faster than promised which was great. Happy with the quality.
Great quality, fast shipping, but the 50% off sale was really the best selling point
Requested help with replacement or discounting the product and they responded by asking me my feedback.
Fast and easy to customize! Highly recommend! The cutest local artists are on this site!
Received my merchandise very quickly with no problems, it was exactly as pictured.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

