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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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They are so cute. I just wish I would have had more info on changing the font size. It's small, but it will be ok.
The cards look beautiful and I was amazed. I started handing them out to people and got ton of compliments
I created the invitation on Tuesday and received it Friday. It was easy to make and even easier to get it expedited.
I'm having them remade by another company. They were hard to read and smaller than I had imagined. Some of this is my fault. But there is noone to talk to on your end. I tried. So I'm going with another company.
Beautiful little personalized sign! Easy ordering, check out, fast delivery, and good quality. Can't wait to set it up
The actual product is very diffrent that the design I did on the website. Very low quality and disappointed.
Hi Leila,
I am so sorry to hear of your disappointment. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare
My order arrive promptly, and the invitations are beautiful! They are exactly what we wanted.
Came out exactly as I ordered, very good work! 2nd time I've used zazzle and will use again. Thank you
Easy to use website. Colors were what I ordered and it looks great!
The corrections I made in the field of copy before I hit the "place my order" button never made it to the finished product. So the invitation never had "where to rsvp" on it. 🤷 I had the hand write it in.
Did a good job on the cards, but wish someone would have contacted me before printing to let me know the font wasn't showing up real clear.
Easy to use, straightforward. The invitation I purchased was beautiful, great quality.
Easy to use website, fast delivery, good quality. I will use again if I'm every in the market for custom tee shirts
The foam board is of good quality and we received our order sooner than expected. Thank you
All items were printed accurately, fast shipping and good experience overall.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jay,
I am so sorry to hear about your buttons. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare