Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Zazzle

Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
See all photos
How would you rate Zazzle?
grey stargrey stargrey stargrey stargrey star

Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Nicole W.
Unfollow Nicole W.
Share Review
Report Review

I'm super happy with how the invitations came out. They are exactly what we designed and wanted! We can't wait to send them out to everyone.

Date of experience: July 9, 2024
Tennessee
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Wedding Reception Napkins
July 20, 2024

I love the napkins I ordered so pretty and received quickly!

Date of experience: July 9, 2024
North Carolina
1 review
0 helpful votes
Follow Caitlyn J.
Unfollow Caitlyn J.
Share Review
Report Review

First birthday invites
July 20, 2024

Loved the customizable photo first birthday template. I feel as though it's unique and high quality.

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
Follow Bora H.
Unfollow Bora H.
Share Review
Report Review

Gorgeous sign
July 20, 2024

I absolutely loved the welcome sign I ordered for our wedding. I will order my two other ones from here as well. I wanted to wait before I ordered all three but now I'm very happy with the material and the way it looks.

Date of experience: July 9, 2024
Nevada
1 review
0 helpful votes
Follow Kerri R.
Unfollow Kerri R.
Share Review
Report Review

Business Cards
July 20, 2024

It was amazing and early. I would recommend zazzle to anyone.

Date of experience: July 9, 2024
South Carolina
1 review
0 helpful votes
Follow Teri K.
Unfollow Teri K.
Share Review
Report Review

Napkins are perfect!
July 20, 2024

Lots of good options to choose from and easy to customize for our 50th wedding anniversary party.

Date of experience: July 9, 2024
Michigan
1 review
0 helpful votes
Follow Kelly L.
Unfollow Kelly L.
Share Review
Report Review

Excellent all around!
July 20, 2024

Great service from start to finish! Easy way to design, affordable pricing and fast shipping. Will definitely use again!

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
Follow Rubie Q.
Unfollow Rubie Q.
Share Review
Report Review

I LOVE my new business cards. I thought the circle my logo was in would be glittery but it's not but still very pretty. I can't wait to bring them around to clients

Date of experience: July 9, 2024
Alabama
1 review
0 helpful votes
Follow Justin E.
Unfollow Justin E.
Share Review
Report Review

Business cards look great!
July 20, 2024

Experience was great. Easy to order and they look great! Will definitely order again!

Date of experience: July 9, 2024
Alabama
1 review
0 helpful votes
Follow Leah R.
Unfollow Leah R.
Share Review
Report Review

Very fast!
July 20, 2024

No complaints at all! The cards are just as I ordered, and they came faster than I expected! Two thumbs up! 👍🏼👍🏼

Date of experience: July 9, 2024
California
1 review
0 helpful votes
Follow Lori Q.
Unfollow Lori Q.
Share Review
Report Review

60th invite
July 20, 2024

I appreciated the reliable and fast service. The invitation is of great quality.

Date of experience: July 9, 2024
Washington
1 review
0 helpful votes
Follow Raymond V.
Unfollow Raymond V.
Share Review
Report Review

Great product
July 20, 2024

Loved the item. Super fast shipping! Great price. Would order from again!

Date of experience: July 9, 2024
Florida
1 review
0 helpful votes
Follow Tene P.
Unfollow Tene P.
Share Review
Report Review

Great Ecperience
July 20, 2024

It was quick and easy to use. Was able to use with ease and no issues.

Date of experience: July 9, 2024
Texas
1 review
0 helpful votes
Follow Crystal B.
Unfollow Crystal B.
Share Review
Report Review

Excellent
July 20, 2024

Excellent service. Happy with my business cards. Shipping was fast.

Date of experience: July 9, 2024
Colorado
1 review
0 helpful votes
Follow Lara X.
Unfollow Lara X.
Share Review
Report Review

Quick and easy process
July 18, 2024

I ordered some return address labels for my business and I was able to design them quickly and received them just a few days later.

Date of experience: July 8, 2024
Georgia
1 review
0 helpful votes
Follow Shannon X.
Unfollow Shannon X.
Share Review
Report Review

Just perfect
July 18, 2024

Customized the guest book just like I wanted, it looks professional and inviting.

Date of experience: July 8, 2024
Michigan
1 review
0 helpful votes
Follow Anna N.
Unfollow Anna N.
Share Review
Report Review

I ordered this poster for my daughter's 13th birthday party. It came as pictured and I was very pleased with it.

Date of experience: July 7, 2024
Illinois
1 review
0 helpful votes
Follow Kim K.
Unfollow Kim K.
Share Review
Report Review

I am very pleased with my product, they came exactly as I personalized them, and were delivered before the date it was to be delivered. Very happy with my order and will order again.

Date of experience: July 7, 2024
California
3 reviews
4 helpful votes
Follow Doug S.
Unfollow Doug S.
Share Review
Report Review

Good communication!
July 16, 2024

I thank you for the sign that I received and really appreciate the communication prior to me receiving the sign.

Date of experience: July 5, 2024
North Carolina
2 reviews
0 helpful votes
Follow Sherry K.
Unfollow Sherry K.
Share Review
Report Review

Great product
July 16, 2024

Fast delivery -great product -the invitations are great quality

Date of experience: July 5, 2024