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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I'm super happy with how the invitations came out. They are exactly what we designed and wanted! We can't wait to send them out to everyone.
Loved the customizable photo first birthday template. I feel as though it's unique and high quality.
I absolutely loved the welcome sign I ordered for our wedding. I will order my two other ones from here as well. I wanted to wait before I ordered all three but now I'm very happy with the material and the way it looks.
Lots of good options to choose from and easy to customize for our 50th wedding anniversary party.
Great service from start to finish! Easy way to design, affordable pricing and fast shipping. Will definitely use again!
I LOVE my new business cards. I thought the circle my logo was in would be glittery but it's not but still very pretty. I can't wait to bring them around to clients
Experience was great. Easy to order and they look great! Will definitely order again!
No complaints at all! The cards are just as I ordered, and they came faster than I expected! Two thumbs up! 👍🏼👍🏼
I appreciated the reliable and fast service. The invitation is of great quality.
Loved the item. Super fast shipping! Great price. Would order from again!
Excellent service. Happy with my business cards. Shipping was fast.
I ordered some return address labels for my business and I was able to design them quickly and received them just a few days later.
Customized the guest book just like I wanted, it looks professional and inviting.
I ordered this poster for my daughter's 13th birthday party. It came as pictured and I was very pleased with it.
I am very pleased with my product, they came exactly as I personalized them, and were delivered before the date it was to be delivered. Very happy with my order and will order again.
I thank you for the sign that I received and really appreciate the communication prior to me receiving the sign.
Fast delivery -great product -the invitations are great quality
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

