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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Experience was simple from start to finish with quick delivery of product.
The site was easy to navigate and easy to find things and the item I got was awesome everything was perfect I have no complaints about Zazzle site
It was easy and I received my item quicker than expected. Satisfied customer here! Thanks
Great! Card came out wonderful. Very happy with it. Process was easy as well.
Zazzle completed my order perfectly. The invitations turned out exactly how I wanted them to, and although I paid extra for quick shipping, the invitations arrived a day late due to the Fourth of July holiday. However, Zazzle sent me an email with a discount code for my next order because of the delay. I couldn't be happier with Zazzle!
The communication was fast, efficient and beautifully finished. I loved it, exactly how I wanted it.
The banner came out really good, very happy. Photos look great and it was easy enough to create. My only regret is I wish there was an easy way to hang it, I thought it was coming with little holes on the end to hang it up. We will figure that out though. Great product!
Easy process and I love the coffee mugs I purchased! Would definitely order from dazzle again.
I appreciated how easy the website was to use, and was so glad to get them quickly!
This company has made customizing products for my new company so affordable and easy! I love all the amazing customizable options!
The tote bags I ordered were great quality and just what I wanted.
Easy to configure and order; shipment was quick and secure!
The creation was extremely easy. The delivery was very fast. The packaging was secure and durable. I am very satisfied and so happy we decided to order these beautiful invitations.
I ordered 2 different shirts with personalized photos and text. They look exactly like they did when I created them on Zazzle and they shipped even quicker than they were supposed to!
Address labels look ver nice. Requested photo of my dog on the label is clear and easily recognized. Time from order to delivery was great.
Thank you to the artist and Zazzle for a beautiful convenient card.
I love my wine labels! Thank you so much for sending 1dozen when I had only ordered 2!
When I opened my package my cards weren't placed properly half of them were in the holder then the other half was sticking straight up luckily they didn't bend.
Easy and fast service. Website was clear and simple. I would use it again. Thanks zazzle!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

