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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle Reviews Summary
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Shopping on Zazzle was easy and effortless. It took roughly a week to get my product and I am satisfied with my purchase.
Easy online order for personalized cocktail napkins. They arrived quickly and were totally cute. Great quality!
Placed my order and by the time I realized it, I already had it home.
Invitations came quicker than expected and looked amazing!
Adding taxes and shipping, each card is over $5 a piece. I Expected a clear, vibrant image.
Order did not specify the customization had to be separate.
The labels were not perforated which makes it difficult to cut and still look professional. The sharpie pen permanent marker smears and looks horrible. I would not order these again. Sorry!
Hi Nancy,
I'm really sorry to hear about the issues with your recently placed labels order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
Came exactly as I designed on the website. And came earlier than the date given!
I was able to find a beautiful invite design and adjust it to my liking for my daughter's grad party invites. I received them within a week. I was a little shocked by the price and the shipping, so I ended up ordering less than I wanted.
It was easy to make invitations! My 10 year son made the invitations.
They have great customer service and everything I've ordered has been exactly what I have expected and shipped quickly.
Easy, fast, and wonderful design to order these cards. Will be ordering again.
Super easy to design, order and shipment is timely.
Thank you!
Easy to use website, fantastic designs, super print quality, competitive prices and fast service. Can't beat that. Thank you, I will be back 😃
Zazzle has so many options to choose from & it's literally so user friendly to customize and make your own. Shipping was so fast with no problems! Great quality.
Customer service is great! Delivery was days before promised.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mickey,
I'm really sorry to hear about the quality issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan