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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Got my order but without boarder I wanted to give to people but disappointed in the way it looks
Item arrived promptly and was just what I ordered.
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Beautiful invitations for a Baby Boy Shower. The print and illustrations are perfect.
Huge thank you! I love the print the way everything came out the rounded corners and font perfecto! Thank you again 💓
It was easy to change things around to see what the invite would look like. I did have a question about the type of paper that the sample showed, chat on line was very helpful with figuring out the correct paper to order.
They were everything we expected and more. Absolutely beautiful invitations.
Invitations were very beautiful and came quickly! Very happy with my purchase
Half of the pictures were fine, the other half there was a white dot on forehead or chin
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Everything came as expected. Packaged well with care and enjoyed the whole process! Thank you!
I really like the material options and ability to customize. I thought price and quality were great. If I could give one recommendation it would be to all custom quantities. I only needed 13 but was forced to buy 25. My choice was 10 or 25. That didn't sit well with me.
Quick delivery, beautiful quality, very happy! Will definitely use Zazzle again
The business cards are exactly what I had in mind and they are excellent quality! The order arrived perfectly on time. Thank you!
Business cards are exactly what I wanted and was expecting!
We ordered our wedding invitations and got them super early and they were beautiful! I would recommend to anyone!
The sign came quickly, but the box was not sealed. It could have easily been destroyed.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Juliene,
I'm really sorry to hear about the border issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan