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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Juliene F.
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Got my order but without boarder I wanted to give to people but disappointed in the way it looks

Date of experience: July 16, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Juliene,

I'm really sorry to hear about the border issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Oregon
1 review
0 helpful votes
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Item was Just What I Ordered
July 27, 2024

Item arrived promptly and was just what I ordered.
'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Beautiful invitations for a Baby Boy Shower. The print and illustrations are perfect.

Date of experience: July 16, 2024
New Mexico
1 review
0 helpful votes
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Never fails
July 27, 2024

Huge thank you! I love the print the way everything came out the rounded corners and font perfecto! Thank you again 💓

Date of experience: July 16, 2024
Massachusetts
1 review
0 helpful votes
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It was easy to change things around to see what the invite would look like. I did have a question about the type of paper that the sample showed, chat on line was very helpful with figuring out the correct paper to order.

Date of experience: July 16, 2024
Michigan
1 review
0 helpful votes
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Perfect
July 27, 2024

They were everything we expected and more. Absolutely beautiful invitations.

Date of experience: July 16, 2024
Michigan
1 review
0 helpful votes
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Very happy!
July 27, 2024

Invitations were very beautiful and came quickly! Very happy with my purchase

Date of experience: July 16, 2024
Oregon
1 review
0 helpful votes
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Inconsistent
July 27, 2024

Half of the pictures were fine, the other half there was a white dot on forehead or chin

Date of experience: July 16, 2024
Indiana
1 review
0 helpful votes
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Nanananannanannannaannananananannananannananananannana

Date of experience: July 16, 2024
Arizona
3 reviews
0 helpful votes
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Everything came as expected. Packaged well with care and enjoyed the whole process! Thank you!

Date of experience: July 16, 2024
Kansas
1 review
0 helpful votes
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Great custom product
July 27, 2024

I really like the material options and ability to customize. I thought price and quality were great. If I could give one recommendation it would be to all custom quantities. I only needed 13 but was forced to buy 25. My choice was 10 or 25. That didn't sit well with me.

Date of experience: July 16, 2024
New Jersey
1 review
0 helpful votes
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Menu for 50th birthday
July 27, 2024

Quick delivery, beautiful quality, very happy! Will definitely use Zazzle again

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Excellent product!
July 27, 2024

The business cards are exactly what I had in mind and they are excellent quality! The order arrived perfectly on time. Thank you!

Date of experience: July 16, 2024
California
1 review
0 helpful votes
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Fast!
July 27, 2024

It was great….I just made mistake and ordered one that was not self inking. Thought they all were. 😩

Date of experience: July 16, 2024
Tennessee
1 review
0 helpful votes
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Love love love
July 27, 2024

Business cards are exactly what I wanted and was expecting!

Date of experience: July 16, 2024
Maryland
1 review
0 helpful votes
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I was able to customize every part of the wedding favors and they had so many options! They came fast and in cute packaging.

Date of experience: July 16, 2024
Arizona
3 reviews
1 helpful vote
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Very good, I did it online and didn't have any issues, which is very unusual these days. It's nice to know there are still companies that go by standards.

Date of experience: July 16, 2024
Pennsylvania
1 review
0 helpful votes
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Wedding Invitations
July 27, 2024

We ordered our wedding invitations and got them super early and they were beautiful! I would recommend to anyone!

Date of experience: July 16, 2024
Ohio
1 review
0 helpful votes
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Shower sign
July 27, 2024

The sign came quickly, but the box was not sealed. It could have easily been destroyed.

Date of experience: July 16, 2024
Illinois
1 review
0 helpful votes
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Invites
July 27, 2024

Very easy to use. They look beautiful! I'm working on a collage of pictures 🤞

Date of experience: July 16, 2024