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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Sizing seems off
July 13, 2024

Bought this as a gift. Haven't given it yet, but ordered size medium and it looks like a small and concerned it may not fit. Disappointed.

Date of experience: July 3, 2024
Zazzle S. Zazzle Rep
over a year old

Hi there,

I am so sorry to hear about the disappointment with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.

I look forward to assisting you further!
Thank you,
Clare

Virginia
1 review
0 helpful votes
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Professional
July 13, 2024

Took my own design and transformed it into usable, professional looking promo items.

Date of experience: July 3, 2024
Ohio
1 review
0 helpful votes
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Perfect invites!
July 13, 2024

As always, Zazzle does not disappoint! Easy to customize items on line & product is high quality. We love the I Do BBQ invites we created!

Date of experience: July 3, 2024
Maine
1 review
0 helpful votes
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Business cards
July 13, 2024

I'm a small business and use Zazzle for my business cards and gift certificates. The quality is excellent!

Date of experience: July 3, 2024
Oklahoma
1 review
0 helpful votes
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Loved them
July 13, 2024

Good quality, fast shipping, good price. Second time I've ordered from here and I will return again.

Date of experience: July 3, 2024
Nevada
1 review
0 helpful votes
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Labels for baked goods
July 13, 2024

All were exactly what I ordered. Perfect for my baked goods.

Date of experience: July 3, 2024
Washington
1 review
0 helpful votes
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Received order
July 13, 2024

Easy shopping and shipping arrived early—I didn't have any problems.

Date of experience: July 3, 2024
New York
1 review
0 helpful votes
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Amazing!
July 13, 2024

The product turned out amazing! It shipped so fast and the quality is great! The best part for me was the price, also.

Date of experience: July 3, 2024
Nevada
1 review
0 helpful votes
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Halloween party gifts
July 13, 2024

Loved the boxes and invitations with personalization and fast delivery too.

Date of experience: July 3, 2024
Illinois
1 review
0 helpful votes
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Great job Zazzle
July 13, 2024

Zazzle did a great job with my daughters' bridal invitations.

Date of experience: July 3, 2024
Pennsylvania
1 review
0 helpful votes
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Wonderful products!
July 13, 2024

I have a small jewelry business and I ordered some earring cards to try. They were exactly as I ordered. The paper was a sturdy cardstock and looked very professional. I've ordered a couple times now and will continue. Oh and the delivery was quick. Zazzle has some very talented people.

Date of experience: July 3, 2024
Washington
1 review
0 helpful votes
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Efficient
July 13, 2024

Order came earlier than expected. Invitations are beautiful and correct!

Date of experience: July 3, 2024
Massachusetts
1 review
0 helpful votes
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A plus
July 13, 2024

Great material for the card and shipping was excellent timing

Date of experience: July 3, 2024
Colorado
1 review
0 helpful votes
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It was very easy to design my business card. I was very happy with the quality of the paper stock and delivery was quick!

Date of experience: July 3, 2024
Colorado
1 review
0 helpful votes
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Simple, inexpensive, and fun
July 13, 2024

Simple, inexpensive, and fun way to design a t-shirt and then have it delivered. Seeing what I will look like on a model helped me to get exactly what I wanted.

Date of experience: July 3, 2024
Texas
2 reviews
7 helpful votes
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After searching many stores in my area and also looking at online I could not find the color combination I needed for a baby shower. Zazzle came up in one of my online searches and I didn't think I would be able to get what I needed within my baby shower budget. I ordered personalized napkins that were just gorgeous and a baby shower sign that matched for a great deal. It really brought everything together and looked really good.

Date of experience: July 2, 2024
Georgia
1 review
0 helpful votes
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Wedding Announcements
July 13, 2024
Updated review

Very fast delivery of orders. Also the ability to add information and upload photos and preview the order prior to purchase.

Date of experience: July 2, 2024

Wedding Invitation
March 30, 2024
Previous review

I found the finished product to my liking and as presented on the website. Every order was delivered sooner than estimated. Also, the price was very reasonable. I have NO REGRETS! I will recommend as well as use Zazzle again.

Date of experience: March 20, 2024
Texas
1 review
0 helpful votes
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Bridal Shower Customer Sign
July 13, 2024

Everything was perfect! The wrapping kept the poster safe and the custom side for the shower is perfect and then has a great picture of a French cafe that could be framed and displayed in the couple's home on the other side. Zazzle never disappoints!

Date of experience: July 2, 2024
Mississippi
1 review
0 helpful votes
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Wonderful product
July 13, 2024

I received my order in less than a week and the quality of the product is great. I'm very pleased with my purchase.

Date of experience: July 2, 2024
Louisiana
1 review
0 helpful votes
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Love it!
July 13, 2024

The invitation came out so cute for our baby shower! We have received so many compliments!

Date of experience: July 2, 2024