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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Bought this as a gift. Haven't given it yet, but ordered size medium and it looks like a small and concerned it may not fit. Disappointed.
Took my own design and transformed it into usable, professional looking promo items.
As always, Zazzle does not disappoint! Easy to customize items on line & product is high quality. We love the I Do BBQ invites we created!
I'm a small business and use Zazzle for my business cards and gift certificates. The quality is excellent!
Good quality, fast shipping, good price. Second time I've ordered from here and I will return again.
All were exactly what I ordered. Perfect for my baked goods.
Loved the boxes and invitations with personalization and fast delivery too.
Zazzle did a great job with my daughters' bridal invitations.
I have a small jewelry business and I ordered some earring cards to try. They were exactly as I ordered. The paper was a sturdy cardstock and looked very professional. I've ordered a couple times now and will continue. Oh and the delivery was quick. Zazzle has some very talented people.
It was very easy to design my business card. I was very happy with the quality of the paper stock and delivery was quick!
Simple, inexpensive, and fun way to design a t-shirt and then have it delivered. Seeing what I will look like on a model helped me to get exactly what I wanted.
After searching many stores in my area and also looking at online I could not find the color combination I needed for a baby shower. Zazzle came up in one of my online searches and I didn't think I would be able to get what I needed within my baby shower budget. I ordered personalized napkins that were just gorgeous and a baby shower sign that matched for a great deal. It really brought everything together and looked really good.
Very fast delivery of orders. Also the ability to add information and upload photos and preview the order prior to purchase.
I found the finished product to my liking and as presented on the website. Every order was delivered sooner than estimated. Also, the price was very reasonable. I have NO REGRETS! I will recommend as well as use Zazzle again.
Everything was perfect! The wrapping kept the poster safe and the custom side for the shower is perfect and then has a great picture of a French cafe that could be framed and displayed in the couple's home on the other side. Zazzle never disappoints!
I received my order in less than a week and the quality of the product is great. I'm very pleased with my purchase.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi there,
I am so sorry to hear about the disappointment with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Clare