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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Wonderful and fast. We got exactly what we ordered and the website was easy to use.
Such an easy process to edit and make changes and shipping was super quick as well! Items came in perfectly!
Delivery was sent on time. I was pleased with their service. I would recommend Zazzle to anyone else.
Easy to create and execute my vision with my son's first birthday card.
Pleased with the product and fast delivery better than expected. Fast delivery and pleased with product. Thanks!
Perfectly detailed custom stamp, works great! Thank you for providing a quality product.
From start to finish the process to personalize, order and receive my business cards was easy! Business cards are good quality and they turned out beautiful! Will.be ordering again!
The order arrived quickly and was perfect! I chatted with customer service because I needed a few more. They were very helpful!
Very good - item was delivered faster than expected and the quality I expected.
Great overall experience! I love my new business cards. I will use them again for future projects.
So many great idea to choose from and all idea all great. We will refer this company to many more customers.
The site was user friendly, the shipping was fast and the shirt came out better than expected. Would absolutely buy again!
Lovely, beautiful cards, exactly what i hoped for, my bridesmaids will love it
Easy to order custom design. We were a little concerned because of the small tight pattern in our design and wanted everything to show up well. It was well detailed and left a crisp print. We plan to design and order more as our business expands.
I had a good experience but don't really know what else to type.
My cups are beautiful. The recipients are going to love them.
The Zazzle site and vendor how completed my order, made ordering my cards and bringing them to life a breeze.
I love Zazzle and my mom just got the zazzle plan so we will be using this a lot!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

