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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Placing my order was quick and easy! Upload the picture, edit the size and DONE! Upon receiving my order, I was pleasantly pleased that the print is part of the tee not an iron on. Great product!
I found Zazzle online and ordered my mother's 80th birthday invitations. They are perfect, they came quicker than expected and my mother is thrilled!
Fast shipping, great work on my business cards.I am a repeating customer, I recommend for other business owners to buy their business cards from Zazzle.
Easy to make and customize. We are doing a tiny wedding and it was perfect for what we needed. Elegant
Bought napkins for wedding, great product to include our dog
Super smooth and quick delivery! Loved the texture and the look of the cards! The colors are so bright
The website/design features online were very user-friendly. The final product looked amazing and with high quality. Delivery was sooner than expected as well. Overall a great experience with Zazzle!
It was an easy to use website. It was even able to save addresses for me so that I can easily do invitations or Christmas cards on it in the future.
I was within a budget with invitations but I still wanted the quality and the minimal effort on my part. This was the best choice. I loved being able to customize.
Students are thrilled with their stylish, professionally designed IDs, which were produced promptly.
The back of my invitations had a warped color on the one side of every single invitation. I didn't have enough time to complain and get a refund but honestly will never use this again.
Matches my bridal shower theme perfectly. I am very happy with the products.
Cards definitely needed some gloss or something. Low quality
Hi Hunter,
I'm really sorry to hear about the quality issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan
I love my business cards. I feel very confident to pass them out
Ordered Ever After Party invitations. Probably cress was easy, order arrived earlier than promised. Quality was very good.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Jacqueline,
I'm really sorry to hear about the coloring issues with your recently placed invitation order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan