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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Great, great service. Easy to order. Fast delivery. The invitations look awesome.
Ordered birthday invitations for my 3 year old. Was please with the experience.
The website was very easy to navigate and the design options were excellent!
Gorgeous cards! Came very fast and well done! Love my purchase.
I love that I was able to customize the cards as far as not only wording but placement of the words and flowers on the cards.
Perfect. Item wa good quality and arrived on specified date
The quality and the price were great! I found the perfect style for my niece's bridal luncheon.
Awesome. Fast delivery. Great quality. Easy to create business cards.
I received exactly what I ordered, and it was very quickly delivered
Great experience, fast and perfect quality. Highly recommend! And affordable
The design was fairly easy to edit, and the end product was high quality. I had zazzle print them and they were delivered in a timely manner.
The website was so easy to manage. How to upload our design was simple. Picking out certain design elements that we wanted was not difficult, plenty of options. We are very happy with the end product. I would absolutely use Zazzle again.
Designing business cards was easy with great selection. The business cards were produced and shipped very quickly. The quality of the cards are exceptional and the pricing is extremely reasonable.
The items I received are high quality and are as expected. The key chain is well made and very nice. They chain and button arrived sooner than expected.
Great quality! Exactly as I thought it would be. I was worried the quality would be less than great, but it wasn't. Shipping was right on time. Maybe even a day or two early (I forgot lol)
The design was subtle and elegant and I loved that it could be totally customizable to our needs. Very easy to do, also, with lots of great font or design choices! The turn around time was amazing. The shower invites we're here in 5 days, 3-4 days sooner than anticipated!
Easy, good service, great delivery. A+ rating as a retail customer.
Was extremely easy to order from and my order came even sooner than expected :)
These invites turned out so cute and editing/ordering was super easy.
I ordered invitations for my mother in law celebration of life. They came out beautiful and received them fast
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

