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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Fast shipping and items as described.
August 25, 2024
Updated review

Product as described and received product earlier than the projected shipping date.

Date of experience: August 15, 2024

Name tags
May 4, 2022
Previous review

The custom design of the product was easy to do and product came out looking just like the design. Products came out good and shipping was fast.

Date of experience: May 4, 2022
Maryland
1 review
0 helpful votes
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Stamp sizing
August 25, 2024

I like the stamp, although it ended up being such a tiny font I can almost not see it

Date of experience: August 15, 2024
Georgia
1 review
0 helpful votes
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Love it
August 25, 2024

Everything is amazing; paper is professional; design is beautiful and shipping was so fast!

Date of experience: August 15, 2024
New Jersey
1 review
0 helpful votes
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First time user!
August 25, 2024

I ordered business cards and a badge. The process was easy. The delivery of my order wax fast and accurate. I'll definitely be returning future products.

Date of experience: August 15, 2024
Colorado
1 review
0 helpful votes
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Unique Items and Good Service
August 25, 2024

I found the unique item I was looking for and was impressed by the courteous, fast manor in which I received it.

Date of experience: August 15, 2024
Florida
1 review
0 helpful votes
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Excellent quality!
August 25, 2024

I love the softness of the finish I chose and my oldest daughter says this is the best business card I've had yet. I've had many over the years. Thank you!

Date of experience: August 15, 2024
Texas
1 review
0 helpful votes
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Love the look & product!
August 25, 2024

This is my third order of business cards from Guava. I love the look and quality of paper. I have had clients and colleagues comment how they like the cards when I hand them one which I consider a "win" because they pause and read and isn't that the response we want when passing off a business card? Great product!

Date of experience: August 15, 2024
Ohio
1 review
0 helpful votes
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Exactly as ordered
August 25, 2024

My bag came quickly, and it was exactly as depicted. I'm very happy with it.

Date of experience: August 15, 2024
Virginia
1 review
0 helpful votes
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So cute….
August 25, 2024

These are the talk for now and has everyone excited about the shower. They are of great quality and arrived as schedule. Thank you so much

Date of experience: August 15, 2024
Texas
1 review
0 helpful votes
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Looks great AND QUALITY IS NICE!
August 25, 2024

I am using this for my wedding welcome sign. It looks great! Thanks Zazzle!

Date of experience: August 15, 2024
Indiana
1 review
0 helpful votes
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Great work
August 25, 2024

Product looks great and shipment was fast. Ordering was easy.

Date of experience: August 15, 2024
New York
1 review
0 helpful votes
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Everything came as expected!
August 25, 2024

Fast delivery, beautiful product. No issues, easy ordering.

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
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Perfect item for what I needed
August 25, 2024

I found some note cards with my mothers monogram on them...unfortunately my Mom recently passed away and rather than discard these perfectly beautiful (black scroll design on card stock) and useful cards I happened on your website and found the perfect sized stickers with my first name in script to put over the monogram so the cards are now usable by me!

Date of experience: August 14, 2024
Ohio
1 review
0 helpful votes
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Great experience!
August 25, 2024

The order came out exactly how I wanted and I'm a timely fashion!

Date of experience: August 14, 2024
Delaware
1 review
0 helpful votes
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I had no problems with the design. My cards took no time at all to arrive. I will be using you again.

Date of experience: August 14, 2024
Louisiana
2 reviews
0 helpful votes
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Happy
August 25, 2024

Thanks for making this for me. I misspelled a word, but it's ok. I was able to fix it. It was my fault.

Date of experience: August 14, 2024
Ohio
1 review
0 helpful votes
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Great service
August 25, 2024

Awesome products! Would definitely recommend 5 🌟 rating

Date of experience: August 14, 2024
Massachusetts
1 review
0 helpful votes
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My 60th Birthday Poster
August 25, 2024

My poster was perfect! I can't wait to display it for my 60 and Fabulous Birthday Party!

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Just what I wanted
August 25, 2024

The cards are just what I wanted. My husband is Santa for many. Thank you

Date of experience: August 14, 2024
New Jersey
1 review
0 helpful votes
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August 25, 2024

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Date of experience: August 14, 2024