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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I received my poster however a few things I would have wished to create a better experience:
- it was shipped rolled up so took a while to flatten out my poster. Had I realized this I would have opted for the framing solution
- The printing did not account for framing because when I went to buy my own frame, it cut off the bottom of the poster. As a result. I had to try to cut the top of the poster so the last line of the poster was not cropped. This created a less than perfect final product
- It was very limited in what I could do with photos for each part of the poster template. Essentially it was use the photo as is and enlarge only. Also it was so challenging to work with the template view and the photo views that several of my photos wound up having folks with eyes closed because I could not see them on the screen. Had there been a way to enlarge the view in the editting process, I would have caught these errors.
Really liked the concept of your site. Another option might be to make a poster board as I would have paid for that as well vs just a poster or framing.
Item arrived exactly as I designed. Got confirmation emails on the transit along the way and knew exactly when it had been delivered. Will definitely use Zazzle again.
I needed a Welcome poster for our wedding and took a chance. It came out perfect.
This was a gift for our brother after the passing of our father. It was a memory we wanted to capture.
It was easy to personalize my invites. The result was exactly what I hoped for.
The stamp was easy to customize, looks great in person, and stamps like a dream!
Zazzle comes through in the clutch yet again! This time, it was personalized stickers of pictures from my phone. They look terrific on my water bottle!
Abcdefghijklmnopqrstuvwxyzabcdefghijklmnopqrstuvwxyz
A great website for invitations. My fiancé and I ordered invitations but the amount of different versions was amazing to have and to choose from. And all at a great price. So many options but we ordered they were printed and delivered so quickly and at a great price.
It was quick easy and they looks great! Thank you! Great product
Beautiful design, arrived sooner than expected. Very happy with my purchase.
The invitations are so cute and it was very easy to customize.
It's cute, but too small of a stamp. I can't make out my house numbers. I wonder if they make them in larger size stamps.
Very pleased with my purchase! Exactly as pictured - prompt service/delivery. Would definitely recommend
Great design that fits my business! It was very easy to customize. Delivery was quick and arrived on time.
Easy to order order, pay and check out. The product was mailed quickly, just under one week.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Mong,
I'm really sorry to hear about the issues with your recently placed poster order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan