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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Zazzle has the cutest designs, is high quality materials and is so fairly priced. And I love how they offer so many different products. I've bought plates that match my invitations and banners that match my invitations. Everything always comes faster than expected too. I use it for every birthday party, halloween party, you name it. I get so many compliments on their products at my parties and I always rave about zazzle. Highly recommend.
Received the shirt very quickly. My boyfriend really likes the quality of the material and the fit.
This is the second card I ordered through Zazzle. The website was easy to navigate and create extra touches to the card design and wording. Both times the card came out exactly as anticipated. Very happy with Zazzle and plan to use again whenever I'm looking to personalize a greeting card. Delivery was exceptionally fast as well.
I ordered a gift card but i received a business card. This is very deceiving.
Very happy with the end product. Shipped within days of ordering. Thank you!
Thank you for the great service, wonderful customer service too.
Smooth transaction and excellent product! Very happy with my birthday gift! A++
I love how easy it is to design your own stickers or modify an existing one! Next time I would make my fonts larger for the 1.5".
The post cards were as described and met my expectations. I would definitely order items from this seller again.
I used Zazzle to create bridal shower invites. Their customer experience is second to none. Easy to use, online customization, fast turn around and great quality. Will definitely use Zazzle again!
High quality and fast shipping. Can't wait.
Seem to run a bit big.
I made a bunch of pins with my friend's face on it for her bachelorette to put in everyone's goodie bags and they were a hit!
I was looking for invitations fir my daughters 21st birthday. Zazzle had one that had color scheme of the party. They came out perfectly!
Fast and very nice cards.Will definitely order through Zazzle again.
My Mom wanted personalized labels. We created the perfect template! She loves them!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi there,
I'm really sorry to hear about the sizing issues with your recently placed card order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan