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Zazzle

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Zazzle saved my party!
September 7, 2024

I'd been working with a local print shop to have birthday party invitations printed. Then, after two weeks of slacking, finally told me that their printers can't work with my sized paper. Ugh...I was designing on dazzle at noon on a Wednesday, they delivered around 2:00 that Friday. I was able to address them all and drop them at the post office by 6. Plus, the quality was great, and looked even better than my original plan. I'll definitely come here first next time! Thanks so much!

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Baby Shower Lady Bug
September 7, 2024

Simple, good website, got exactly what I ordered. Thank you

Date of experience: August 27, 2024
Virginia
1 review
0 helpful votes
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Good Product
September 7, 2024

Good product, easily designed and inexpensive. Your website works well. It's easy to design. Various templates available.

Date of experience: August 27, 2024
Washington
1 review
0 helpful votes
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Birthday Invitations
September 7, 2024

Fast shipping, quality product perfect for my sons birthday theme.

Date of experience: August 27, 2024
Colorado
1 review
0 helpful votes
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Very prompt
September 7, 2024

Great product, great service. I will be ordering from here again

Date of experience: August 27, 2024
Alaska
1 review
0 helpful votes
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Beautiful
September 7, 2024

As I expected. I loved it. They are exactly like in photo. My wedding is ready now

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Fantastic fast
September 7, 2024

Great service and delivery and communication and all of the things, super easy to use

Date of experience: August 27, 2024
Pennsylvania
1 review
0 helpful votes
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Great quality and quick shipping!
September 7, 2024

Easy ordering, turned out as pictured and shipped quick! Great all around!

Date of experience: August 27, 2024
Illinois
2 reviews
0 helpful votes
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I love my business cards! However with the basic matte paper, the lettering isn't as vivid as the preview. I will upgrade next time.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Fantastic Service
September 7, 2024

Product was exactly what we asked for. Looks great. Going to look fabulous at our wedding. Packaging was much bigger than it needed to be. If that's the worst of our problems, it was a great success.

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
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Perfect!
September 7, 2024

Came out so well! Just what I wanted and just as described! Shipping was spot on as well, paid for Zip shipping (which was very expensive, but needed the invites ASAP) and they came on the exact date that was estimated!

Date of experience: August 27, 2024
Minnesota
1 review
0 helpful votes
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Awesome quality
September 7, 2024

Love the quality, print came out nice. Very sturdy and great size.

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Timely delivery
September 7, 2024

My delivery arrived sooner than expected and not broken. The item matched the picture and description

Date of experience: August 27, 2024
Maryland
1 review
0 helpful votes
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Seating chart for reception
September 7, 2024

Great! Was wrapped for protection so the board didn't get damaged. The board is great quality!

Date of experience: August 27, 2024
New Hampshire
1 review
0 helpful votes
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Birthday napkins were awesome!
September 5, 2024

Fantastic job on the napkins and speedy delivery - thank you!

Date of experience: August 26, 2024
Rhode Island
1 review
0 helpful votes
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Great
September 2, 2024

Process was easy and delivery was prompt. Will order in the future.

Date of experience: August 23, 2024
Pennsylvania
1 review
0 helpful votes
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Looked very nice!
September 2, 2024

I was pleased with both the product and processing time! Thank you!

Date of experience: August 23, 2024
Texas
1 review
0 helpful votes
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Excellent invitation
September 1, 2024

Good material, delivery on time, you can modify to taste, impressed and very satisfied

Date of experience: August 22, 2024
Ohio
1 review
0 helpful votes
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Love my Christian humor T shirts.
August 31, 2024

Found exactly what I was looking for, good quality and price. So many to choose from, will be back soon.

Date of experience: August 21, 2024
Alabama
1 review
0 helpful votes
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Beautiful Invitations
August 31, 2024

Ordered invitations for a surprise birthday party, I love the selection I was given, prices were great. Shipping was quick. Invitations turned out beautiful

Date of experience: August 21, 2024