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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I'd been working with a local print shop to have birthday party invitations printed. Then, after two weeks of slacking, finally told me that their printers can't work with my sized paper. Ugh...I was designing on dazzle at noon on a Wednesday, they delivered around 2:00 that Friday. I was able to address them all and drop them at the post office by 6. Plus, the quality was great, and looked even better than my original plan. I'll definitely come here first next time! Thanks so much!
Simple, good website, got exactly what I ordered. Thank you
Good product, easily designed and inexpensive. Your website works well. It's easy to design. Various templates available.
Fast shipping, quality product perfect for my sons birthday theme.
As I expected. I loved it. They are exactly like in photo. My wedding is ready now
Great service and delivery and communication and all of the things, super easy to use
Easy ordering, turned out as pictured and shipped quick! Great all around!
I love my business cards! However with the basic matte paper, the lettering isn't as vivid as the preview. I will upgrade next time.
Product was exactly what we asked for. Looks great. Going to look fabulous at our wedding. Packaging was much bigger than it needed to be. If that's the worst of our problems, it was a great success.
Came out so well! Just what I wanted and just as described! Shipping was spot on as well, paid for Zip shipping (which was very expensive, but needed the invites ASAP) and they came on the exact date that was estimated!
My delivery arrived sooner than expected and not broken. The item matched the picture and description
Great! Was wrapped for protection so the board didn't get damaged. The board is great quality!
Fantastic job on the napkins and speedy delivery - thank you!
Process was easy and delivery was prompt. Will order in the future.
I was pleased with both the product and processing time! Thank you!
Good material, delivery on time, you can modify to taste, impressed and very satisfied
Found exactly what I was looking for, good quality and price. So many to choose from, will be back soon.
Ordered invitations for a surprise birthday party, I love the selection I was given, prices were great. Shipping was quick. Invitations turned out beautiful
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

