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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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Was helping my sister make a seating chart and the site is so easy to navigate and use. The product came in time and was in good condition. My sister loved it
This came in so quickly and beautiful. I absolutely loved how these cards came out
Very good and quick. They look wonderful. Thanks for making them
Invitations are gorgeous and service was fast - love and would recommend!
I bought this for a rehearsal dinner. It's just beautiful. I picked my size and personalized it. Easy to do and arrived quickly.
Fast shipping, good deal on yard sign and metal stand. Packed well and good quality.
Everything was wonderful and perfect! Thank you so much!
Zazzle has been "go-to," for business cards for my photography business. A plethora of templates and options allows me to customize each order to my specific needs. The cost and quick delivery are Always a breath of fresh air.
The photo plaque arrived much earlier than you said it would. It was very well done and I am very happy with it.
Love it love it love it, fast delivery as well. Would be definitely using their services again
Made some changes to original order. Some changes saved and were correct. Other changes never saved. Nothing that some whiteout can't fix.
Awesome experience! I will definitely be ordering more in the near future!
The website is difficult to navigate and it took quite a bit of time to manipulate the text so it looked correct. I paid for the download thinking it would be on one page but the text on the back is on a second page so I couldn't send them out as invitations from the download.
I loved the design I picked out and it matches my wedding theme
Love my button for sports - love getting to personalize my button also
The buying process and product quality were fantastic! I will buy from Zazzle again.
I love the buddies cards I prefer. I also received them faster then estimated.
I ordered a little later than I planned, Zazzle delivered! It was gorgeous
Product was perfect and great quality! And my order got here early which is always A+
Love the cup. It is a gift for good friend. Super happy with it!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.

