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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Quick and easy
September 7, 2024

I had ordered these ID badges a year ago. My template was still saved and made it so easy and quick!

Date of experience: August 28, 2024
South Carolina
1 review
0 helpful votes
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They look great!
September 7, 2024

It was a great experience! Thank you for making it so easy! YAY!

Date of experience: August 28, 2024
New Hampshire
1 review
0 helpful votes
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Wonderful
September 7, 2024

Easy ordering and delivering! Invitations are cute and just what we wanted.

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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My badges were really nice
September 7, 2024

I enjoyed how easy It was to create a badge as well as the different template options available

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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Great invites
September 7, 2024

Fast and easy - very happy with the product. The quality was great.

Date of experience: August 28, 2024
South Carolina
1 review
0 helpful votes
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Bill the Butcher
September 7, 2024

Good overall. The price for shipping could be better. Almost half the cost of what I ordered, plus I would order more items if it wasn't for shipping cost.

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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Highly satisfied
September 7, 2024

Quick delivery, item exactly as pictured on site. Would purchase from again.

Date of experience: August 28, 2024
New Jersey
2 reviews
0 helpful votes
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It was easy.
September 7, 2024

No problems at all with the order we placed. We are satisfied.

Date of experience: August 28, 2024
Connecticut
1 review
0 helpful votes
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Fast, great quality
September 7, 2024

Great experience with the quality of products. Fast shipping

Date of experience: August 28, 2024
North Carolina
1 review
0 helpful votes
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Print too small
September 7, 2024

Printing of date on stickers was too small to read. Very disappointed.

Date of experience: August 28, 2024
Zazzle S. Zazzle Rep
over a year old

Hi Janice,

I'm really sorry to hear about the printing size issues with your recently placed sticker order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.

Kindest regards,

Jordan

Illinois
1 review
0 helpful votes
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Love the ease of reordering
September 7, 2024

I love how easy it is to pull up all my designs for my business cards and I can easily order any of them!

Date of experience: August 28, 2024
Pennsylvania
1 review
0 helpful votes
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Love my business cards!
September 7, 2024

Great deal and quality cards. Quick delivery. Would use again.

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
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Photo Coffee Mug is Exceptional
September 7, 2024

The sunset photo I sent to get placed on a coffee mug came back better than I anticipated...The colors really captured the sunset my wife and I viewed on her 75th birthday! Thank You!

Date of experience: August 28, 2024
Wisconsin
1 review
0 helpful votes
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Great!
September 7, 2024

The card layout was easy to personalize and edit. I loved that I could see a preview of what the card would look like as I was editing it. It came quicker than expected and was perfect for what I was looking for!

Date of experience: August 28, 2024
Illinois
1 review
0 helpful votes
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Met expectations
September 7, 2024

The coffee cup was an order from a friends design. It's good quality, the shipping was very fast too.

Date of experience: August 28, 2024
Connecticut
1 review
0 helpful votes
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Product was as advertised
September 7, 2024

Printing was correct and clear. Material used for the card was of good quality.

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
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Rush delivery or needed
September 7, 2024

They did an awesome job with my prints! I wanted to order rush delivery, but wasn't going to by crazy extra. There was no neede, delivery came days before estimated delivery date!

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
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I was very satisfied
September 7, 2024

Easy to use and quick to arrive! They make you put a lot of words in your review. Only downfall.

Date of experience: August 28, 2024
Michigan
1 review
0 helpful votes
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Beautiful Custom Card
September 7, 2024

This website allows you to do some amazing things with personalized cards. The 4 Star Rating is only because it can be a little complex, especially if you're not that familiar with using such a site. I'll definitely use Zazzle again. Awesome!

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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The turn around time was excellent and the website was easy to navigate through. The business cards came out just as I design it. Great customer service. Have a future partner in the business industry. Thank you!

Date of experience: August 28, 2024