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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I had ordered these ID badges a year ago. My template was still saved and made it so easy and quick!
It was a great experience! Thank you for making it so easy! YAY!
I enjoyed how easy It was to create a badge as well as the different template options available
Fast and easy - very happy with the product. The quality was great.
Good overall. The price for shipping could be better. Almost half the cost of what I ordered, plus I would order more items if it wasn't for shipping cost.
Quick delivery, item exactly as pictured on site. Would purchase from again.
Great experience with the quality of products. Fast shipping
Printing of date on stickers was too small to read. Very disappointed.
I love how easy it is to pull up all my designs for my business cards and I can easily order any of them!
Great deal and quality cards. Quick delivery. Would use again.
The sunset photo I sent to get placed on a coffee mug came back better than I anticipated...The colors really captured the sunset my wife and I viewed on her 75th birthday! Thank You!
The card layout was easy to personalize and edit. I loved that I could see a preview of what the card would look like as I was editing it. It came quicker than expected and was perfect for what I was looking for!
The coffee cup was an order from a friends design. It's good quality, the shipping was very fast too.
Printing was correct and clear. Material used for the card was of good quality.
They did an awesome job with my prints! I wanted to order rush delivery, but wasn't going to by crazy extra. There was no neede, delivery came days before estimated delivery date!
Easy to use and quick to arrive! They make you put a lot of words in your review. Only downfall.
This website allows you to do some amazing things with personalized cards. The 4 Star Rating is only because it can be a little complex, especially if you're not that familiar with using such a site. I'll definitely use Zazzle again. Awesome!
The turn around time was excellent and the website was easy to navigate through. The business cards came out just as I design it. Great customer service. Have a future partner in the business industry. Thank you!
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Janice,
I'm really sorry to hear about the printing size issues with your recently placed sticker order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this.
Kindest regards,
Jordan