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Zazzle

4.6

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From the business

Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.


zazzle.com
Founded in 2005
Redwood City, CA, United States
+337
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Zazzle Reviews Summary

Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Looks Great
September 7, 2024

I place a order for a wedding welcome sign and it came in quick and on time. The sign came out great.

Date of experience: August 27, 2024
California
2 reviews
0 helpful votes
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Be wary of changing sign size
September 7, 2024

I lost most of the bottom right corner from
The original when I enlarged the sign. The fonts and graphics did not enlarge proportionally with the new size. I assumed they would.

Date of experience: August 27, 2024
Zazzle S. β€” Zazzle Rep
over a year old

Hi Bren,
I'm very sorry to hear that your foam board design didn't meet your expectations. I will be reaching out to you shortly via email to provide you with a suitable resolution for this issue.
I look forward to assisting you with this.
Kind regards,
Craig

Florida
1 review
0 helpful votes
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Great Service & Great Product!
September 7, 2024

I had a last minute project I had to create and deliver in three days for a client. I made tickets using a premade template and design, customized it and selected expedited shipping. The tickets arrive on time! They looked awesome and the client was very happy. Great experience and great product!

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Love them
September 7, 2024

It was what i expected and i loved them. Yall did amazing with my sons first bday invites thank you

Date of experience: August 27, 2024
North Carolina
1 review
0 helpful votes
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Order fulfilled correctly and quickly!
September 7, 2024

It was very easy to customize the cards I was creating. They came in about a week and they look amazing!

Date of experience: August 27, 2024
Georgia
1 review
0 helpful votes
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So helpful!
September 7, 2024

Had questions about the resolution on my photo and used the chat feature on the website. She was super helpful and I received it so quickly too! Just beautiful, thank you!

Date of experience: August 27, 2024
California
1 review
0 helpful votes
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Great Experience!
September 7, 2024

My thank you cards for our vow renewal guests are fabulous! Not to mention that it was quick and easy to order them. They arrived before I had even returned from my trip and I am happy with how they turned out!

Date of experience: August 27, 2024
Maine
1 review
0 helpful votes
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Love the appointment cards
September 7, 2024

The appointment cards for our dental office were awesome! Just right for what we need!

Date of experience: August 27, 2024
South Carolina
1 review
0 helpful votes
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🀭
September 7, 2024

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Date of experience: August 27, 2024
Maine
1 review
0 helpful votes
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All good!
September 7, 2024

Very happy with the cocktail napkins for our son's rehearsal dinner.

Date of experience: August 27, 2024
Oregon
2 reviews
0 helpful votes
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Cute pins
September 7, 2024

Received Halloween pins early. They are cute and I wore one to work.

Date of experience: August 27, 2024
Pennsylvania
1 review
0 helpful votes
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User friendly and good quality
September 7, 2024

Was helping my sister make a seating chart and the site is so easy to navigate and use. The product came in time and was in good condition. My sister loved it

Date of experience: August 27, 2024
Massachusetts
1 review
0 helpful votes
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Came out really beautiful
September 7, 2024

This came in so quickly and beautiful. I absolutely loved how these cards came out

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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90
September 7, 2024

Very good and quick. They look wonderful. Thanks for making them

Date of experience: August 27, 2024
Kentucky
1 review
0 helpful votes
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Love my invitations!
September 7, 2024

Invitations are gorgeous and service was fast - love and would recommend!

Date of experience: August 27, 2024
Pennsylvania
2 reviews
0 helpful votes
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Beautiful sign!
September 7, 2024

I bought this for a rehearsal dinner. It's just beautiful. I picked my size and personalized it. Easy to do and arrived quickly.

Date of experience: August 27, 2024
Wisconsin
3 reviews
0 helpful votes
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Good product and service
September 7, 2024

Fast shipping, good deal on yard sign and metal stand. Packed well and good quality.

Date of experience: August 27, 2024
New York
1 review
0 helpful votes
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Review
September 7, 2024

Everything was wonderful and perfect! Thank you so much!

Date of experience: August 27, 2024
Nevada
1 review
0 helpful votes
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Business cards
September 7, 2024

Zazzle has been "go-to," for business cards for my photography business. A plethora of templates and options allows me to customize each order to my specific needs. The cost and quick delivery are Always a breath of fresh air.

Date of experience: August 27, 2024
Oregon
2 reviews
0 helpful votes
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The photo plaque arrived much earlier than you said it would. It was very well done and I am very happy with it.

Date of experience: August 27, 2024