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Zazzle is the world's leading quality custom products platform. Our vision is to redefine commerce, powered by the world's imagination.
Zazzle is generally well-regarded for its extensive product selection and high-quality offerings, with many customers expressing satisfaction with the customization options and the final results. Quick delivery times and reliable service are frequently highlighted as strengths, contributing to a positive overall experience. However, some customers encountered issues with delivery delays, product quality inconsistencies, and challenges in obtaining customer support for returns or refunds. While many appreciate the ease of use of the website, there are calls for improved quality control and clearer communication regarding order processes. Overall, Zazzle demonstrates a solid reputation but has room for enhancement in customer service responsiveness.
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I place a order for a wedding welcome sign and it came in quick and on time. The sign came out great.
I lost most of the bottom right corner from
The original when I enlarged the sign. The fonts and graphics did not enlarge proportionally with the new size. I assumed they would.
I had a last minute project I had to create and deliver in three days for a client. I made tickets using a premade template and design, customized it and selected expedited shipping. The tickets arrive on time! They looked awesome and the client was very happy. Great experience and great product!
It was very easy to customize the cards I was creating. They came in about a week and they look amazing!
Had questions about the resolution on my photo and used the chat feature on the website. She was super helpful and I received it so quickly too! Just beautiful, thank you!
My thank you cards for our vow renewal guests are fabulous! Not to mention that it was quick and easy to order them. They arrived before I had even returned from my trip and I am happy with how they turned out!
The appointment cards for our dental office were awesome! Just right for what we need!
Was helping my sister make a seating chart and the site is so easy to navigate and use. The product came in time and was in good condition. My sister loved it
This came in so quickly and beautiful. I absolutely loved how these cards came out
Very good and quick. They look wonderful. Thanks for making them
Invitations are gorgeous and service was fast - love and would recommend!
I bought this for a rehearsal dinner. It's just beautiful. I picked my size and personalized it. Easy to do and arrived quickly.
Fast shipping, good deal on yard sign and metal stand. Packed well and good quality.
Everything was wonderful and perfect! Thank you so much!
Zazzle has been "go-to," for business cards for my photography business. A plethora of templates and options allows me to customize each order to my specific needs. The cost and quick delivery are Always a breath of fresh air.
The photo plaque arrived much earlier than you said it would. It was very well done and I am very happy with it.
Answer: Typically 24 hours. This is not counting weekends, unfortunately. Can you please message us if you need assistance on an inquiry?
Answer: I would suggest emailing also. I've never had to wait at all via phone; yet, since you have, try email. Don't despair. They WILL help you.
Answer: Usually they take about a week, BUT on my recent (11/29) Christmas card order, they've taken two weeks now and zero so far! Not good. I need to get these cards out very soon. Also, they don't bother to make customers service open on weekends (just for the Christmas rush). I get the feeling they are pretty unreliable, inflexible, etc. Not good.
Answer: Zazzle is a Print on Demand company. All designs are printed when ordered. You would want to make your customization's to the product, then add it to your cart to place your order.
Answer: Good luck I haven't heard back from any of my inquiries either
Answer: You probably will get the most accurate answer by calling Zazzle. I use Zazzle Black, and everything I've ordered (I think I have a 30 page Order History) has always arrived promptly; however, keep in mind that it has to be made before it can ship, so I believe I get a general arrival date - not a guarantee. Again though, it has always been prompt and on the mark as far as the tracking date.


Hi Bren,
I'm very sorry to hear that your foam board design didn't meet your expectations. I will be reaching out to you shortly via email to provide you with a suitable resolution for this issue.
I look forward to assisting you with this.
Kind regards,
Craig