ZapposReviews 717

I have always loved this site and have bought many things over the years. Prices are competitive and free shipping/returns so convenient than looking store to store shopping. Also customer service is great. I bought something didn't get when expected and ended up getting two free things out of it. Will continue to use this as goto place before going to mall.

To buy your shoe this is where you will need to buy it

I've been using zappos for years and I usually have 5-6 different pairs of shoes that I reorder as they wear out over time. I rarely find cheaper prices for my shoes anywhere else, including brick and mortar stores like Macys (Even during their sales).

Zappos is a fantastic place to get fast shipping on a large selection of merchandise; clothing, accessories, watches, bags,... with great sales, and great pricing. I highly recommend Zappos! A+

I had to return a pair of shoes and customer service was excellent. Friendly and helpful customer service!

Always have a great experience shopping here! Fabulous customer service, fast shipping, great quality!

I love their selection but I find their sizing to be off sometimes and not consistent between brands. And if you do wind up with the wrong size they don't provide an easy means of just swapping it for the correct size, you basically have to return the originals and then submit a whole new order for the replacements. They really should streamline that process

This site allowed the fraudulent use of my card by a thief. I had never been on the site before today. Zero stars. Any chance of them ever getting any business from me is now 0.

Always good about shipping and returns. I love Zappos!

I live in India and my cousin from San Fransisco did a little shopping from Zappos on my behalf. The shoe fit great and I absolutely love it! Thanks!

I love shopping on Zappos. They have a great selection, so I can always find what I'm looking for. The free shipping and returns make it easy to pick out a few options and return the ones that don't work. I haven't had a bad experience yet.

Always have what I'm looking for free shipping next day delivery

I love Zappos! I have been ordering from them for years, and they never fail to have excellent products, and excellent customer service. The BEST customer service around! The only problem I ever have is when they run out of the product I want. I highly recommend that you order from Zappos when you need shoes!

Competitive prices, good products, quick shipping, easy returns

I have mostly ordered shoes. They arrive quickly and there is no postage fee. Unfortunately, they often don't fit my hard-to-fit feet. However, Return postage is free. I would never buy on-line shoes anywhere else, for this reason.
I love this company and their up-beat spirit!

Selection is super and delivery is quick
But the easy returns close the deal

I love Zappos. I can order shoes today and they arrive at my home tomorrow

I do genuinely like them... but they are too high... Im sorry. I need them to come down some... but I wont take away from the site. Its just a little too pricey... but seemingly good stuff. I only ordered once..