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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Illinois
1 review
0 helpful votes
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Great for the price!
November 27, 2018

Great for the price and pretty good quality. They also give out some good deals to buy cheaper! Very trendy and great website for students!

Date of experience: November 25, 2018
India
1 review
1 helpful vote
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Good site
November 29, 2018

I have always been wary of online shopping because of all the hassles involved of sizing and all. And the same happened with zaful with no fault of theirs and they were still kind enough to offer me compensation proving that they value customer relationship more than making money and exploiting customers. I was very pleased and will order again.

Date of experience: November 25, 2018
Hong Kong
1 review
1 helpful vote
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I ordered 6 bikinis in total for me and my friend, and we are both very satisfied with our purchases. In my city it is quite hard to purchase bikinis as sometimes they are not in season and most of them are not that cute! However on Zaful there are so many styles you can choose and they look fantastic. To be honest I am very skeptical about the quality at first, but they are well above my expectation and for the prices I have paid, I genuinely recommend purchases at Zaful. (One minus is the bottoms are generally smaller than the tops)

Date of experience: November 25, 2018
Slovenia
1 review
0 helpful votes
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Highly recommended
November 26, 2018

Very happy with ZAFULs service, timely delivery and quality products for amazing prices! I highly recommend!

Date of experience: November 25, 2018
Canada
1 review
0 helpful votes
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I have ordered from Zaful multiple times and I have been very pleasantly surprised each time. For how cheap the prices are, I was expecting similar quality. However, I love everything I have bought from Zaful and I wear it a lot. I recommend this website and will definitely be purchasing more in the future.

Date of experience: November 24, 2018
Canada
1 review
0 helpful votes
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This was my first time ordering from Zaful and I was very happy with my products! I ordered 2 bikinis on sale for about $8 each. I was a bit skeptical when I was looking at the site, but I decided to give it a try since $8 for a bikini was a price I couldn't find anywhere. When the items came, I was surprised by how nice the quality was. Although one of the bottoms didn't fit me, the pieces were such a great deal!

Date of experience: November 24, 2018
California
1 review
1 helpful vote
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Great for the price
November 25, 2018

I purchased 3 sweaters, 2 coats, and a set including a crop top and shorts. Everything I received was as pictured. The quality is pretty great considering how cheap a lot of the items are. The only thing I would recommend is to be very cautious with what size you buy since you have to pay for return shipping. Everything in my order got shipped out except the two coats and when I was concerned why, I messaged Zaful and got a quick reply. They reassured me that they would be sent out as soon as possible and I received the shipping notification the next day. Their customer service is great. They offer great sales as well.

Date of experience: November 23, 2018
Portugal
1 review
0 helpful votes
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Amazing customer service
January 26, 2019

I have been hearing about Zaful for the longest time, and I must confess I was a bit skeptical upon actually ordering products. But I'm happy I did and I intend to keep ordering from them. The prices are so low, and there are so many discounts and opportunities, the packaging is nice, that it pays off the time it takes to arrive. I had a couple of issues but the customer service was so ready to help and interactive.

Date of experience: November 23, 2018
Canada
1 review
0 helpful votes
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I have purchased quite a few times in zaful already and they have never let me down. All the products especially their swimsuits are great quality for its price and looks exactly like the picture. I highly recommend shopping in their website.
(this comment is my own personal opinion)

Date of experience: November 22, 2018
Colorado
1 review
0 helpful votes
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Their bathing suits are great quality; I am a lifeguard and consistently order the red one piece, fits amazingly and stands up to chlorine surprisingly well! True to size, which is rare for online stores. I had been burned buying clothes online before, now I only use Zaful. Their honest customer reviews are so helpful, the clothes and especially bathing suits are always great quality, and when something isn't to your satisfaction their customer service is awesome.

Date of experience: November 22, 2018
Brazil
1 review
0 helpful votes
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Great first experience
January 26, 2019

This was my first time ordering from Zaful and I'm very pleased with the quality of the products and the shopping experience overall. Except for some adjustments the dresses fit perfectly and are made of great material. They look exactly like the pictures.

Date of experience: November 22, 2018
Australia
1 review
0 helpful votes
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Affordable Bikinis!
January 26, 2019

Love Zaful bikinis! There are so many styles to choose from, they're good quality, and so cheap! Mine arrived within two weeks and all fit perfectly. :)

Date of experience: November 21, 2018
Indiana
1 review
0 helpful votes
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LOVE IT
November 23, 2018

I have gotten bikinis multiple times from Zaful and I have loved them every time! I had an issue with sizing and they sent me new ones for free and let me keep the previous ones. They are awesome quality and I always recommend to my friends.

Date of experience: November 21, 2018
RU
3 reviews
0 helpful votes
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Once my good friend recommended me Zaful. She was very happy with this store and I also decided to try to make Zaful your order. My first order for Zaful was Cat Panel Soft Graphic T-Shirt https://www.zaful.com/cat-panel-soft-graphic-t-shirt-p_*******.html ahhh! The quality as I expected from the reviews, was on top! Very nice fabric and good tailoring-great! Since then, I have already made a lot of orders for Zaful and I can say that all of them are very happy! I was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!

Date of experience: November 21, 2018
Philippines
1 review
0 helpful votes
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I always have second thoughts about ordering online because some of them aren't the best quality, but zaful exceeded my expectations! Their products are so high quality at such a low price! I'm definitely not disappointed with my order from zaful. And about their delivery, it only took like a week to get my order! Which is not bad since they ship from a different country. It was my first time ordering from them, but definitely not the last :)

Date of experience: November 20, 2018
New York
1 review
0 helpful votes
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Amazing
November 23, 2018

I am extremely impressed with Zaful's customer service and it is literally beyond the best. They reply instantly and give you the best solution possible. Additionally, the teddy bear coat that I got was literally so soft!

Date of experience: November 20, 2018
RU
3 reviews
4 helpful votes
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Looking through the sites-shops selling women's clothing, I accidentally found out about a store like Zaful. And I made my first order-it was a Dropped Shoulder Valentine Crop Sweatshirt. My order came quickly and is well Packed in a branded Zaful package. The quality of this jacket I was very pleased! The fabric was very pleasant to the body! Since then, I have already made more than eleven orders for Zaful and was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!

Date of experience: November 20, 2018
Louisiana
1 review
0 helpful votes
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Believe the hype!
November 23, 2018

Like many people, I was also hesitant ordering off Zaful but I decided to give it a try- I'm glad I did. The quality is surprisingly good for the prices set aside one jacket I had that was a little too thin, but nonetheless it was very cute! I would suggest looking at the reviews of the products for a better opinion on sizing since I notice that they do tend to run a bit small on most items!

Date of experience: November 20, 2018
Illinois
1 review
0 helpful votes
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Zaful is a honest website
November 23, 2018

I have been ordering clothes from Zaful for a while now. With each order I've ever had I have never had a problem, they send the same exact item that is shown in the pictures. They are NOT a sketchy website like many online clothing stores, Zaful is truly one of the only online clothing stores that I really trust to order from they have never once messed up my order. And if anything is ever wrong with your order (which has never happened for me) their customer service is real people not machines and they are very very caring about their customers and they will listen to you.

Date of experience: November 20, 2018
Singapore
1 review
0 helpful votes
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My Zaful Experience
January 26, 2019

The products delivered by Zaful were quick and on time. Although the material isn't completely retail store high-end quality, it's still passable but more on the thin side. Also, if any problems are met, the customer service is great. They're nice and reply to any issue very quickly without delay. Even if product quality is slightly below great, you'll have a great experience with the staff and overall.

Date of experience: November 20, 2018

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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