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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Great for the price and pretty good quality. They also give out some good deals to buy cheaper! Very trendy and great website for students!
I have always been wary of online shopping because of all the hassles involved of sizing and all. And the same happened with zaful with no fault of theirs and they were still kind enough to offer me compensation proving that they value customer relationship more than making money and exploiting customers. I was very pleased and will order again.
I ordered 6 bikinis in total for me and my friend, and we are both very satisfied with our purchases. In my city it is quite hard to purchase bikinis as sometimes they are not in season and most of them are not that cute! However on Zaful there are so many styles you can choose and they look fantastic. To be honest I am very skeptical about the quality at first, but they are well above my expectation and for the prices I have paid, I genuinely recommend purchases at Zaful. (One minus is the bottoms are generally smaller than the tops)
Very happy with ZAFULs service, timely delivery and quality products for amazing prices! I highly recommend!
I have ordered from Zaful multiple times and I have been very pleasantly surprised each time. For how cheap the prices are, I was expecting similar quality. However, I love everything I have bought from Zaful and I wear it a lot. I recommend this website and will definitely be purchasing more in the future.
This was my first time ordering from Zaful and I was very happy with my products! I ordered 2 bikinis on sale for about $8 each. I was a bit skeptical when I was looking at the site, but I decided to give it a try since $8 for a bikini was a price I couldn't find anywhere. When the items came, I was surprised by how nice the quality was. Although one of the bottoms didn't fit me, the pieces were such a great deal!
I purchased 3 sweaters, 2 coats, and a set including a crop top and shorts. Everything I received was as pictured. The quality is pretty great considering how cheap a lot of the items are. The only thing I would recommend is to be very cautious with what size you buy since you have to pay for return shipping. Everything in my order got shipped out except the two coats and when I was concerned why, I messaged Zaful and got a quick reply. They reassured me that they would be sent out as soon as possible and I received the shipping notification the next day. Their customer service is great. They offer great sales as well.
I have been hearing about Zaful for the longest time, and I must confess I was a bit skeptical upon actually ordering products. But I'm happy I did and I intend to keep ordering from them. The prices are so low, and there are so many discounts and opportunities, the packaging is nice, that it pays off the time it takes to arrive. I had a couple of issues but the customer service was so ready to help and interactive.
I have purchased quite a few times in zaful already and they have never let me down. All the products especially their swimsuits are great quality for its price and looks exactly like the picture. I highly recommend shopping in their website.
(this comment is my own personal opinion)
Their bathing suits are great quality; I am a lifeguard and consistently order the red one piece, fits amazingly and stands up to chlorine surprisingly well! True to size, which is rare for online stores. I had been burned buying clothes online before, now I only use Zaful. Their honest customer reviews are so helpful, the clothes and especially bathing suits are always great quality, and when something isn't to your satisfaction their customer service is awesome.
This was my first time ordering from Zaful and I'm very pleased with the quality of the products and the shopping experience overall. Except for some adjustments the dresses fit perfectly and are made of great material. They look exactly like the pictures.
Love Zaful bikinis! There are so many styles to choose from, they're good quality, and so cheap! Mine arrived within two weeks and all fit perfectly. :)
I have gotten bikinis multiple times from Zaful and I have loved them every time! I had an issue with sizing and they sent me new ones for free and let me keep the previous ones. They are awesome quality and I always recommend to my friends.
Once my good friend recommended me Zaful. She was very happy with this store and I also decided to try to make Zaful your order. My first order for Zaful was Cat Panel Soft Graphic T-Shirt https://www.zaful.com/cat-panel-soft-graphic-t-shirt-p_*******.html ahhh! The quality as I expected from the reviews, was on top! Very nice fabric and good tailoring-great! Since then, I have already made a lot of orders for Zaful and I can say that all of them are very happy! I was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!
I always have second thoughts about ordering online because some of them aren't the best quality, but zaful exceeded my expectations! Their products are so high quality at such a low price! I'm definitely not disappointed with my order from zaful. And about their delivery, it only took like a week to get my order! Which is not bad since they ship from a different country. It was my first time ordering from them, but definitely not the last :)
I am extremely impressed with Zaful's customer service and it is literally beyond the best. They reply instantly and give you the best solution possible. Additionally, the teddy bear coat that I got was literally so soft!
Looking through the sites-shops selling women's clothing, I accidentally found out about a store like Zaful. And I made my first order-it was a Dropped Shoulder Valentine Crop Sweatshirt. My order came quickly and is well Packed in a branded Zaful package. The quality of this jacket I was very pleased! The fabric was very pleasant to the body! Since then, I have already made more than eleven orders for Zaful and was not mistaken in my choice! I mostly ordered women's clothes! Everything is at the highest level! The quality is great! Good support! And great prices! I recommend Zaful!
Like many people, I was also hesitant ordering off Zaful but I decided to give it a try- I'm glad I did. The quality is surprisingly good for the prices set aside one jacket I had that was a little too thin, but nonetheless it was very cute! I would suggest looking at the reviews of the products for a better opinion on sizing since I notice that they do tend to run a bit small on most items!
I have been ordering clothes from Zaful for a while now. With each order I've ever had I have never had a problem, they send the same exact item that is shown in the pictures. They are NOT a sketchy website like many online clothing stores, Zaful is truly one of the only online clothing stores that I really trust to order from they have never once messed up my order. And if anything is ever wrong with your order (which has never happened for me) their customer service is real people not machines and they are very very caring about their customers and they will listen to you.
The products delivered by Zaful were quick and on time. Although the material isn't completely retail store high-end quality, it's still passable but more on the thin side. Also, if any problems are met, the customer service is great. They're nice and reply to any issue very quickly without delay. Even if product quality is slightly below great, you'll have a great experience with the staff and overall.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

