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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Ive never ordered swimsuits online before and I was alittle nervous but I got 2 from Zaful and they fit perfect, I love them!
I don't usually ordered from websites, but when it comes to purchasing colthes online iI completly trust zaful. It may take a little while for your order to arrive but the waiting is worth it, the material is from a good quality, clothes are tue to size aand they look exactly like the pictures. I'm defenity purchasing from zaful again
I bought 3 apparel. I am satisfied with my order on zaful.com. My order arrived after 10 days ( to turkey). Packaging is very cool they put the apparel in a transparent bag. Also you can earn points and you can use in your orders or getting coupons. They have stylish cool apparel. I love their products. Prices are cheap and Quality of product is good.
Zaful is by far the best website in terms of trendy yet affordable clothing. It is best known for its bikini range and after buying a few myself, I can see why. Super great quality at great prices, overall great!
I have ordered stuff from Zaful after reading its reviews but seems like it has a pathetic servuce in India. Its been 15 days and there is no whereabout of my order. I have made a mistake of online payment. Their customer care service is pathetic nobody replies there. I am starting to have a feeling that i hve lost 1000 to this fake website. Do not order from here.
He realizado un pedido, un bikini, llego a tiempo en buen estado, muy hermoso el pedido y volveré a hacer más pedidos, el precio el mejor, la calidad, lo recomiendo a mis amigas siempre por los lindos modelos, y sobre todo por los grandes precios que tienen, la variedad de modelos. Todo muy bien con mi pedido lo mejor!
Zaful has the best swimsuits ever. I have been shopping from Zaful for a while now and I love the quality of the clothes and bikinis. Customer service is also great, they always answer and help you with any issue. I've also never experienced any issue with shipping or my packages. Also, the prices for almost every piece of clothing are very low which I love.
I had heard many good things about Zaful and also some bad things. I decided to make an order because the reviews on Zaful's website were good and seemed genuine. I ordered six items and I'm very satisfied with all of them. They were inexpensive and I also got a discount code. My order arrived sooner than I expected. Quality of the items is very good and they are all true to size. I still wouldn't purchase any items without checking the reviews first. One of my items arrived one month later because it had gone out of stock right before I made my order. I didn't really mind, I'm just happy it arrived. It didn't cost much after all. In picture, my favourite item I bought from Zaful.
To be honest, Its my first time to buy clothes from an online shop that is not located in my country and I would like to let you all know that I am super happy and satisfied with all the items that I've got and surely, I will purchase more soon. Thank you so much, Zaful!
I have already quiet a few things from Zaful. Love it to pieces. Last jacket I have bought fits amazing. Nice colors, fabric. Very light weight, soft and pretty warm. I am using it when riding a bike, so everyone could see me. Nice long zipper. In general, quality of products is great for the price. Could not say anything bad for customer service either. Highly recommend.
The bikini is cute. I am between sizes so I generally buy size medium and take the straps in on the tops of them. I have one in every color!
I am really satisfied with this website. I recently ordered a blouse with stars and it's really perfect. The shipping was excellent. I live in Italy, but the shipping terms were good, how indicated by the site.
Also, you're kindly answered when you contact the seller, they're really helpful.
Surely, I will order again because this is one of my favourite shop online! I suggest this website!
Laura
I recently purchased a jacket with hoodie attached, shirt and pants. They fit perfectly apart from the shirt which I bought a tad bit larger ( I overestimated my size) the quality is honestly amazing considering how low the prices are. The shipping was super fast (2 weeks) and Zaful made sure to update me on delays such as post office strikes.
If you're looking for a site, Zaful is the place <3
Love this online store. Everything looks exactly like the pictures when they arrive. Usually arrives after a week. The packaging is really nice. The clothes are really cheap for the quality they are. There are always sales and deals if your looking for some. When you order a certain amount you get a free gift. The customer service is really good, they always answer within 24 hours and they're really polite.
I was a little sceptical before ordering from Zaful. However, I was pleasantly surprised! The swimsuit I ordered came much earlier than I expected! The quality of the material was really good and the fit was perfect! I am 58kgs or about 127lbs and approx 164cm or approx 5' 3"/4". I ordered a size small and it fit perfectly! The quality aof the product and service is great in general, the low price tag is an amazing bonus!
I have been ordering from zaful for about 2 yrs now and I have no complaints. Every time I have a question about my orders they have been very helpful and the responds is pretty fast. The only reason why I give it a 4 is because the orders don't always come in one shipment but other then that I have had good experiences with zaful and will continue shopping on this website.
Absolutly awsome experience. I loved all the products. They were exactly what was advertised and it got here in the time line they gave.
I recently purchased a dress from zaful. I was skeptical as to how legit the website actually was, but I was pleasantly surprised with my experience. The dress looked exactly like the pictures on the website, and was made of a good material and quality. The order took about a week to arrive but that was stated on the website anyway. I would definitely recommend ordering from zaful, and will be doing so again.
I was kind of iffy about the website at first but then i decided to give it a go and it was a GREAT idea. The material of the dress I got was waaay better than expected, looked exactly like the picture. Customer service was great and shipping was fast. Would recommend looking at reviews before purchasing though.
I loved all of my things i have received from zaful only with the occasional sizing error on one. All of the swimsuits and clothing items i recieved were great quality for the price i payed
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Charu,
Thank you for taking the time to write a review.
All of our items have a processing time that is shown clearly on the product page.
However, the total time it will take for you to receive your order is the processing time plus the shipping time.
For more details on shipping, please click here: http://www.zaful.com/shipping-info/.
In order to solve your issue, please send the correct order number to support@zaful com with the title "complaint from sitejabber.com".
We are looking forward to assisting you.
Best Regards
ZAFUL Customer Service