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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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AG
1 review
0 helpful votes
Follow Jenisha G.
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Great Swimwear
February 26, 2019

I'm not one to write reviews, but I had to share the word about how great Zaful is. The quality of their swimwear is great and they all fit perfectly. I'm 5'5 and weigh 170lbs and got all my suits in Large. I'm also satisfied with their shipping timeframe as it took the exact, if not less than the approximated timeframe they provided. With that being said, I think anyone who orders from Zaful will be satisfied and I say this with honesty.

Date of experience: February 25, 2019
Greece
1 review
0 helpful votes
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Best clothing site
February 26, 2019

One of the best sites for ordering cheap and good quality clothing. I am an old customer and have bought tops, bikinis and pants, and never had I ever been disappointed. They always look exactly like the pictures, and the measurements are right. So, if you measure yourself, you won't have any problems. The shipping time is pretty normal, considering I live in Greece, and the fabrics used are pretty good. The price-quality ratio is unbelievable. To sum up, I would for sure recommend buying from this site.

Date of experience: February 25, 2019
Washington
1 review
0 helpful votes
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Overall worth the money
February 26, 2019

Zaful has definitely been worth the money. The clothes always deliver quickly and are of better quality than I expected. Fabrics are always good quality. I'm super happy I found this website

Date of experience: February 24, 2019
New York
1 review
0 helpful votes
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Great Service
February 26, 2019

Aside from their cute affordable stuff and fast shipping, Zaful customer service has always exceeded my expectations. They were willing to refund me and not have to return the item that I wasn't satisfied with. I recommend Zaful!

Date of experience: February 24, 2019
North Dakota
1 review
0 helpful votes
Follow Caelin H.
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I love Zaful. It has really trendy and high quality items for a really decent price. My only complaint is that it takes a while to ship, so just keep that in mind. Otherwise, if you're patient and willing to wait a few weeks for the item come, definitely worth it. They also give daily discounts for checking in which is also a plus.

Date of experience: February 24, 2019
GB
1 review
0 helpful votes
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I have been a loyal and frequent customer to Zaful and I'd say that my overall experience has been really great with only a few minor inconveniences. All the clothes I have gotten from Zaful have been better quality than I expected despite the cheap price. I'd go as far as to say that the quality of some of the Zaful clothing I have received has been better than mainstream high street stores (especially the jackets and thicker clothing) which would charge twice the amount for the same product. While some Zaful clothing can be hit or miss from what I've seen on various customer reviews on Zaful (e.g. Sheer material, overly cropped), it seems to mostly be Zaful's older clothing that causes problems. I can definitely see a rise in quality with some of the newer products on their site as a past and present Zaful customer so if you are reluctant to buy for Zaful as a first time customer, I recommend visiting the 'NEW' section as well as check customer reviews before you buy. When buying on Zaful, common sense is KEY - always look at reviews beforehand. My only inconvenience was related to shipping but when I contacted customer service through the ticket system, they were able to sort out my issue as well as send my order to me within the week it was dispatched when usually Zaful takes 2-3 weeks shipping. Zaful isn't your average cheap on-line store, they are improving rapidly with their growing popularity. (24/02/19)

Date of experience: February 24, 2019
Germany
1 review
1 helpful vote
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Great place to shop
February 25, 2019
Updated review

Zaful.com is a very great page to shop on. You will always find nice clothes you like for a fair price. The quality of the clothes is great as well. Sometimes ordering takes some days, but that's understandable, since they ship from far away. The customer service is really nice and friendly and they always try to solve problems as fast as they can.
I will definitely continue shopping here!

Date of experience: February 24, 2019

Great Shopping, Great Service
December 13, 2017
Previous review

Shopping at Zaful.com is always easy and fun. The Products always look and fit great. Sometimes shipping takes some time, but that is fine, the package has to make a long way. Even if questions come up from time to time, the customer service replies within hours and helps solving problems really fast. I order on this websites for some time already, and i still enjoy doing it and will keep on ordering here!

Date of experience: December 13, 2017
New Hampshire
1 review
1 helpful vote
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Great material
February 25, 2019

First of all, this is my real objective experience and I am willing to share this with other people, I was not forced to post this. I truly love this brand. The bathing suits are so cheap but are great material. Came super speed & free shipping. I live in US so would normally take weeks but took about one. This is one of the 12 suits I ordered. Definetly would recommend.

Date of experience: February 23, 2019
Canada
1 review
2 helpful votes
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Absolutely amazing
February 25, 2019

I absolutely love Zaful! It's a great online shopping website that suits me a lot; I ordered twice in the last month(both orders are +$60)! The quality is so good I wish I could show you, I love their items so much. The shipping/processing time is a bit weird though; my first order arrived a little later than a month while my second order arrived in two short weeks. Not sure what went wrong there but they still got my items delivered so it's all good.

Date of experience: February 23, 2019
Philippines
1 review
0 helpful votes
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Zaful? Not a scam!
February 25, 2019

Zaful has become my favorite and go-to shop on the internet! Everything is stylishly unique, and affordable! All of my orders arrived and my transactions always go smoothly. When it comes to my items, the fit is always just right. The pictures of their products, especially their clothes, are really accurate. What you see is definitely what you get! Zaful is no scam!

Date of experience: February 23, 2019
South Africa
1 review
0 helpful votes
Follow Nosipho M.
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Firstly the customer service from Zaful is very good 10/10 didn't have a problem or whatsoever with them. Ths products are exactly like their on the puctures and quality is perfect. I asked thsm to change the size for me cause i order a wrong size and I was panicking cause it didn't change from my online system but they said they sorted it out and when I got the products they actually I was so impressed and would definitely order from them in the future.

Date of experience: February 23, 2019
AE
1 review
0 helpful votes
Follow airah s.
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This is the first time I have ordered items outside UAE very hesitant at first but i have read so many reviews and hauls about zaful so i decided to get some stuffs for myself to try, I am a bikini junkie so the site was perfect and the price is low compared to if im getting it on an actual shop, discount codes also saves me from the delivery charge atleast. It takes almost a month to be delivered but worth when i finally received them as the quality of the packaging and the items you can't compare to the price, I was expecting less but It goes beyond my expectations.

Date of experience: February 23, 2019
Canada
1 review
0 helpful votes
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Great Online STORE!
February 25, 2019

I ordered three things;
- sunglasses
- faux fur jacket
- makeup brushes

Each item came in at a good time and was of great quality for the price! I am happy with my products.

Date of experience: February 23, 2019
New York
1 review
0 helpful votes
Follow Claire T.
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Best Swimwear Out There
February 25, 2019

I was really worried about buying from a e-commerce shop. The prices are so low it had to be too good to be true. So I looked at youtube reviews of their swimwear and thought it looked legit. I went on their website and bought two different swimsuits. They shipped in a very timely manner and are my favorite swimsuits I've ever bought. Very stylish, good quality fabric and flattering.

Date of experience: February 23, 2019
Italy
1 review
0 helpful votes
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Ordine eccellente
February 25, 2019

"Ho già fatto acquisti di vari valori e ho sempre ricevuto tutto bene e giusto prima della scadenza.Un altro punto positivo è il valore del trasporto che non è troppo alto per il mio paese. I capi sono super belli, moderni e freddi e il negozio è sempre pieno di tendenze eleganti e belle, tutti i miei ordini sono arrivati correttamente e esattamente come mostrato nelle foto ".

Date of experience: February 23, 2019
Peru
1 review
1 helpful vote
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Really good experience
February 24, 2019

I've always been distrustful about online shipping and companies overseas, that was because a really bad experience that I had with 1, however after reading a bunch of comments and hearing the experiences foam my friends, I decided to give it a go and was pleasantly surprised. The items took 1 month to arrive even though I live in South America and they were really good quality. What I like the most is that they are really affordable which helps quit a lot since sometimes buying clothes is really out of my budget. Overall a really good experience and definitely would do it again.

Date of experience: February 22, 2019
North Carolina
1 review
1 helpful vote
Follow Mandy S.
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I was referred to Zaful by a friend, and I loved it! I have only used it for swimwear, but they have really cute stuff that is not swimwear too! I have absolutely loved every item I have purchased. My only warning is to make sure you choose the right size. I highly recommend measuring yourself and reading the reviews. I do not usually measure, but when it comes to swimsuits you never know. I did once get a swimsuit and the top fit, but the bottoms didn't. I reached out to the Zaful team and they were so kind and accommodating. I really appreciated their response.

Date of experience: February 21, 2019
Philippines
1 review
0 helpful votes
Follow Raiza A.
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I ordered four times from Zaful and all those transactions was great though one of my order delivery date took 3 weeks which I understand because I live in the Philippines. I have given some of my Zaful purchase to my best friend as Christmas gift and she really loves them. I have also wore some of my bikini purchases on my El, Nido Trip and it was so nice on me, I received a lot of compliments about my swimsuit. Honestly, I don't really trust online purchases because sometimes the size and material are way to far from the picture on the website, but Zaful exceeded my expectations <3

Date of experience: February 21, 2019
Canada
1 review
1 helpful vote
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Such a great variety of items for very good prices! Although shipping might take a while, its definitely worth the wait for the items you receive! I'd keep in mind to always read the product reviews and double check the sizing information. Nonetheless I'm never not 110% satisfied with my Zaful purchases.

Date of experience: February 21, 2019
Canada
1 review
2 helpful votes
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Worst Customer Service
February 24, 2019

I ordered well over $100 worth of bikinis, they broke my order up into 3 shipments. I received 1/3 shipments because THEY messed up on the Suite number. They put 1 instead of 1600. So when I contacted them they told me that I would need to pay a re-ship fee. I told them why should I need to pay a re-ship when it was their mistake in the first place. The girl who replied said I need to pay a handling fee of $15 USD or else my package would be destroyed and not their fault. I told her it was bull$#*! and to send me the invoice because I want my bathing suits. But I 11/10 DO NOT recommend ever shopping here and they just lost a customer for life.

Date of experience: February 21, 2019
Charlie F. ZAFUL Rep
over a year old

Dear Taylor,
We are sorry to hear you are having issues.
All of our items have a processing time that is shown clearly on the product page.
Due to stock issues, we have split your order into three packages.
For more information please click: https://www.zaful.com/shipping-info/
We have sent you a message regarding your order via our ticket system. Please kindly check this and reply to us there.
Best Regards
ZAFUL Customer Service

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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