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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I order 3 diferent pieces, a swimsuit, kimono and a dress and all so beautiful, the quality of fabric is good, fits very well (the size is correct), and the price was amazing, I have very good experience and I want to order again with Zaful, the clothes looks like the pictures the same color the same details and prints, so beautiful every piece.
I have bought a few bathing suits from this site and they are all good quality, especially for the price. I would definitely recommend this site to everyone especially if you are on a tight budget. The customer care has also been so good. My order was lost by the currier once and the customer support solved the problem immediately. They were very kind and actually cared.
Dear Taonga,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
This was my second order of swimwear from Zaful. Again, I am pleased with my purchase. I am always cautious of making purchases over seas, but I felt that my entire Zaful experience was simple. I read reviews on all of the products I ordered, and picked what I bought accordingly and have had zero issues as a result. Shipping does take approximately 2 weeks to the USA, so if you're in a rush for a swimsuit, purchase something elsewhere so you're not anxiously awaiting shipping notifications! The only problem I had was that one top of a bikini set was too small for me, and another was tighter than expected. This is a GREAT online store for swimwear that has in-season styles that no one else has on the beaches of the world. I will continue to order from Zaful, as BOTH of my swimwear experiences with them have been positive.
Dear Alyssa,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
I bought a dress at Zaful and I loved it, it's exactly like the picture and the quality is excellent! I super recommend and for sure I will buy more stuffs there! The support is really good too, I need to change my address when my order was being processed and they were so kind and answered fast!
Dear Marina,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I had a really good experience with this website, from the begining the support center was really helpfull, answering my doubts before I placed the order and after as well, the thing was that I needed all my items shipped in the same parcel due to customs regulations in my country, so I asked them before placing the order, they said it was no problem, after I placed the order I asked again and they were really willing to help me. I received my order in really great conditions, I had ordered some sunglasses along with other stuff and this came wrapped in bubble plastic. All the items were as described in the website, I was impressed with the quality and that they look exactly as shown. I ordered swimsuits and bikinis, make up brushes and the sunglusses I mentioned earlier. Let me mention the brushes because they are awsome! They cost me like 5 usd and are so soft I couldn't believe it. Overall really good experience, I recommend this website, and also it has shipping worldwide, wich is excellent when you live in Uruguay because most website (80% at least) don't have shipping to it.
Dear Stefani,
We appreciate that you took to the time to write a review.
Thank you for your review.
Zaful Customer Support
I really love this website, the products they offer are very cool. In my case, I bought a lot of swimsuits that I like very much. In my opinion Zaful offer the best value! The swimsuits are beautiful and very comfortable. I highly recommend this website if you like and need cool clothes. Zaful proves that we don't need a lot of money to be well dressed!
I just had my first purchase with Zaful.
Although there was a bit problem with one of the thing I bought, which is totally understandable when there are tons of products from different suppliers, the Customer Service did not hesitate at all to help me out.
They are very responsive. Their solutions are very satisfying and flexible, which we should be happy with as a customer, right?
Apart from their great customer service, I also love the variety of products they got on their website. The price are very reasonable, especially when it comes with the special deal or discount, you can just say no to this!
So why not shop at Zaful?
Dear Aoey,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I have ordered several bikinis from zaful, and each time they come with no complaints! The sizing is a little bit off, but if you order a size up it typically works! The customer service is also very speedy and kind.
Dear Ester,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
It was my first time purchasing from Zaful. I was feeling a bit skeptical at first as the prices are surprisingly low. Bought two sets of bikinis, some crop tops and earrings from the site. They all came nicely packaged within 5 days. Everything was of good quality and the bikinis fit perfectly. A very good shopping experience, will definitely return for more!
Besides, customer service was prompt and very helpful in assisting when I reported that I have key-ed in my address incorrectly!
Dear Winkie,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I from Ecuador, I bought a cute jacket that I love it, and the time of send is very fast, I recommended this page have a nice clothes
Dear Vanessa,
We appreciate that you took to the time to write a review.
Thank you,
Zaful Customer Support
Throughout the entire order process everywhere I looked it said shipping would take 8-10 days. Jokes on me, it's about a month. Yes, maybe I should have done a little more research into how long it would ACTUALLY take but apparently 8-10 days is for express shipping. If that's the case then you need to advertise the shipping time as what it really is, just under a month. I ordered a bathing suit like I know many other people have but if I knew that I wouldn't receive that bathing suit until the end of summer I would have brought my business elsewhere. I even went out of town for two weeks, expecting I'd arrive home to my order so I could actually use it but no. At this point I don't care if it's the best bathing suit ever cause I won't get to use it this year.
I orders a couple of items. One of them was a swimsuit that did not fit. I contacted them and they offered to send me a refund without asking me to return the item. Their customer service is amazing they replied quickly and politely.
Dear Customer,
We appreciate that you took to the time to write a review.
Thank you for your review.
Zaful Customer Support
I ordered 2 bikinis off of zaful and I really like them, the quality is comparable to high quality suits and they are just as cute. Buying online was straightforward and easy and shipping took a little while but I was in no rush for my products! Will order again!
Dear Customer,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Good value sometimes the zipper breaks, sometimes it's perfect, but for the value if you get 2/3 good ones it's worth it.
Dear Jason,
We appreciate that you took to the time to write a review.
Thank you for your review.
Zaful Customer Support
I was a bit skeptical to purchase swimwear from here because of how inexpensive the prices, but was amazingly surprised! The sizes were true to the website's descriptions. I love my swimwear from here and would recommend Zaful.
Dear Addison,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I am so pleased with my items from zaful, the quality of the bikinis and the clothes that I ordered are so nice and sturdy not what i originally expected for the price! The customer service is also really great if you have any problems or disputes to put, they are so quick to reply. I am very happy with my purchases and will continue to order from them!
Dear Olly,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I've been hearing a lot about Zaful lately, so I had to check them out for myself. I recently made my first purchase and I'd like to share my honest opinion for anyone who is wondering if they're really too good to be true... the verdict: Zaful is indeed the truth! Super cute styles at extremely affordable prices, without sacrificing quality! Before discovering Zaful, I had purchased from similar websites and was disappointed with the quality of the clothes from those other websites. Then I heard about Zaful and was nervous that they would turn out the same. I'm pleased to say I was wrong!
Zaful has much better quality products than the competition for the same low prices. The shipping was pretty fast too for being international, I received my order in about 10 days. I'm very happy I found Zaful and will definitely be a returning customer!
Dear Hannah,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I ordered four bikinis from the website. They all came in a timely manner, earlier than I actually expected them to come. The products look very similar to the pictures on the website. My only advice is to try to be strategic with anything you shop on an online website. Try to pick things that you know will work with your body frame and body type. Zaful does a great job of representing accurate pictures and quality of their products. They have soooo many unique products to fit anyone's style. Would definitely order from them again!
Dear Zoe,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Thank you for your valued comment.
Zaful Customer Support
I highly recommend using Zaful! The prices are GREAT, better than you could find at any store. The quality of all items are also very high and I was pleased with each item that I received. The shipping does take a little longer than most websites, but with the value of the items, it is easy to look past the shipping. Plus shipping is free!
I love Zaful and will continue to shop with them.
Dear Brittany,
We appreciate that you took to the time to write a review.
Thank you for your time.
Zaful Customer Support
I would like to say that I live in Reunion Island, it's a tiny island in the Indian Ocean, not every websites knows about my country, and most of the time the delivery takes way too long or my order just disappear I don't know where! ZAFUL surprised me, although I was skeptical at first, because the delivery was on time, my order came faster than any other websites did and I choose a standart delivery! The quality-price ratio is pretty much correct and my order looks exactly like the picture on the website, and it fits me very well! Even my mom was impressed and she is thinking about shopping on Zaful! If you have a doubt about shopping on Zaful give it a try you will be surprised! I recommend!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Meyrilu,
We appreciate that you took to the time to write a review.
Thank you for your review.
Zaful Customer Support