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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I had a pretty good experience with zaful! I ordered a yellow bikini and it came within a week. I also though the package was pretty well protected and the product itself seemed like a good quality material. It was exactly as the website advertised. The only downside I would say was that the sizing is a bit iffy here and there, but overall I really enjoyed it.
I was very hesitant to order from Zaful (reading reviews after my purchase-oops) and just thought okay whatever if it doesnt come then ill get my money back. They answered any questions I had for them within 24 hours. My items came about a month after my purchase which I thought was great for where it was shipping from. I think people give Zaful such a bad name just because of the shipping process. You have to remember it takes about 7-15 business days to ship to the US PLUS additional 1-15 business days to get your item/items ready (it will day under the item before purchase). I was very happy with the quality of my item. I will for sure be buying more from this company.
With Zaful you get more than what you pay for- clothes are cheap as and they alway offer discounts. Great customer service- prompt replies when I mucked up and ordered something out of stock. Within a couple of days a new size had been sent out to me.
10/10 would reccomend.
Zaful has items available for the trendsetters. Right now textures and fabrics are very trendy- especially silk, lace, velvet, and corduroy. I live in the south, so I wear bathing suits almost all year long. I needed something different this year (I'm VERY picky about swim suits, yeah they're functional but its also a look) and I found it on Zaful! I ordered two beautiful velvet bikinis. One in a summery watermelon pink, and a gorgeous emerald green one for the winter months. Both came in pretty quickly, and they fit like Cinderella's shoe!
I have ordered off of Zaful a few times, and have been satisfied with all of my items I recieved especially for the price. The quality and fit on most items is exactly as expected. I order many basic wardrobe essentials (crop tops, shirts, accessories, etc) and I really like how they always update the website with new trendy items. I have only been dissappointed once when I didn't like an item sent-- but despite this, the customer service team resolved the issue quickly. The customer service on Zaful is unlike any other website ive seen, they're very quick to answer and always kind when resolving issues. A heads up for new customers in North America area- expect long shipping times, but this is made up for by the prices and quality of the clothing. Love the site and definitely recommend ordering basics off of it!
I did have to wait a few weeks to get my items, but when I received them they were exactly what I ordered. Definitely be mindful of sizing. I ordered two sizes up from my normal in order for them to fit properly. Also, the customer service was very attentive and helpful. They let me keep my items and sent me new ones when there was a sizing issue. Definitely a good place to shop if you ask me!
The sizes run small but when i contacted customer support, they were very quick to resolve my problem and issue a refund. I have since made serveral orders on Zaful and I am very satisfied. I will definitely order from this website again. The prices are very affordable and they often have great sales to take advantage of. Very happy with my purchases
PurchaseVery satisfied with my purchas from zaful. Ordered 2 bathing suits, both of which fit great. Was a bit hesitant considering the very low prices, but the quality was great! The shipping is fast considering how far they're coming from, and costumer service is quick to respond if you have any issues. Will be buying from zaful again.
I already had two orders from this website and I am really satisfied. I am going to order more soon. For the price you pay, quality was really good.
Over the summer I ordered a few essentials from Zaful, two off the shoulder shirts, a pair of loose pants, shirt dresses, a lot of what was in style at the time. I was always nervous about how the clothes were gonna fit, how the quality was, etc. I was pleasantly surprised! Everything I bought was not only adorable, but everything fit suuuuuper well. I've added almost every piece to my weekly rotation of outfits. I would totally recommend reading reviews for the clothing item you want to buy on the website, those tend to help with sizing. Affordable prices for great pieces!
I really enjoy this website mostly because of their customer service. I ordered something not too long ago that broke and after messaging them on Twitter I received a brand new item for no cost, which was super nice. The clothes that I have ordered from here were all good quality for the low price too, I'll definitely be using this website more often!
I love the bikinis I purchased at Zaful. They quality of the material is excellent. The finishing quality of he stitching is really quite good too. All in all, very good value for money. I recommend considering purchasing bikinis that are one size up from what you normally wear and they can be a little small, however that is fine. I have received many compliments on the various bikinis I purchased at Zaful. I will continue to purchase their products
Its a very cool website! They have lots of clothes and cute bikinis. Its my go to online store when i need cute clothes for any occasion from birthdays to vacations they have all the right stuff! Also they have an amazing costumer service, they also have good sales!
The swimsuit i ordered was excellent. I like how it looks i love hove it feels on my skin i like every detailt about it and i love love love that i have ordered hundrers of swimuist for very decent price. I recomand everyone to go and order swimusits and enjoy there sexy beach body :)) )
Amazing quality, same as picture and amazing service I ordered 4 pieces of bikinis 2 large and 2 x-large! Both fits perfectly I can't wait to order more and i highly recommend to order from their webiste
Definitely recommend this site, affordable clothing and decent quality. Customer service is always very prompt and friendly. I have ordered approximately 5 times from this website and am always going back to view their latest offerings. I have bought swimwear, dresses, jumpsuits, bags, pyjamas and more! The quality of some of their items is better than I buy in store and half the price! Sizing is majority of the time, true to size.
I had a super easy and great shopping experience with Zaful. Everything I bought was exactly like I ordered it and there were no mistakes. Everything fit perfect and was good quality. Everything I ordered arrived when it said it was and there were no problems. I love how inexpensive Zaful is and I will most definitely be buying from them again. I bought from the app and everything was so easy and not a hassle to use.
Ordered a few things off zaful mostly swimwear and have been surprised by the fit and quality for such a cheap price, very happy with my purchase. Some bikini tops havent fit very well but i think thats more because of my bust size than bad quality. Only problem i have is waiting time which can be over a month but for the price its worth it. I probably wont buy anything expensive like shoes or jeans on here just incase as theyre something i find difficult to fit even in person. Always been helpful when something hasn't turned up yet either.
I bought a super cute bikini from Zaful and it was everything I hoped it would be. The quality was great, super thick material, and it was delivered faster than expected. The bikini look exactly like the picture on the website and I am still getting lots of use out of it! Would definitely recommend giving this website a try!
I loved ordering from Zaful, my items came quickly and they looked exactly like the pictures online. I love how cheap their clothing is so I was able to buy a lot of things and it still was inexpensive. I love how many options they have and colours. Their clothes are very trendy and i wore all the clothing on my trip to europe, they looked great. I loved their bikinis too, i am def ordering again i am so happy i found them. They are the best
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

