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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Always a good buy! Everything I get is exactly like the pictures, just size up every time. Other than that everything is amazing!
I love everything about Zaful. The prices are amazing and the quality of the clothes, accessories, etc are really perfect. One thing that I love about Zaful is that it's really easy to do the purchase, such as the payment. Their products totally worth the wait. And their staff are really kind and respond to our questions very quickly. I've ordered two swimsuits and two sunglasses and I really recommend this online store.
Dear Daniela,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
I ordered two swimsuits and they were great quality. They was awesome I would recommend this to everyone and I mean everyone! The fit is perfect and has great color match to the picture on the website. My friends love my swimsuits and I have recommended the website so they can purchase themselves. One friend of mine has purchased and LIVES FOR THEM! We love our zaful suits and cant wait to try more!
Dear Niki,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I ordered a loose dress and cardigan recently from zaful.com. The cardigan is super soft and very cosy and really love it. The dress was a bit of a disappointment. It fits well from the shoulders but is huge from beneath the armpits downwards. After the first washing it did shrink a bit but it is still huge to wear alone. Paired with the cardigan it looks lovely but if it's a bit warm I cannot remove the cardigan and I look like I'm wearing a sack of potatoes. The material of the dress is thick and keeps you warm, ideal for the cold wintery months. It is a real pity that there is a flaw in the fit. Considering the price of the dress and cardi, I am still satisfied as they were really a good bargain.
Dear Diandra,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
What you get for the price you pay is definitely worth it. The wait isn't extremely long. I think I waited 2 weeks for my order, the only thing I would say is go up a size because the clothes run a little small
Dear Kayla,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
I'm from Chile and I usually buy through internet, Zaful for me is one of the best online stores, the clothing selection is beautiful, super trendy an pretty, the price is really low if you compare them to the quality, I bought some sport clothes and the are super fluttering, comfortable and cute. I'm gonna buy here for sure in the future.
Dear Javiera,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support
I got a bikini, sunglasses and a necklace from Zaful. I love the bikini I got! It's so flattering and it's laser cut which was so cool. The sunglasses I got are cute too just a little too small for my face, but still they're really cute. The necklace is also really cute and dainty. Great website. Never had a problem with any of my orders!
Dear Rachel,
We are happy to know you love our items.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support
I previously ordered two bathing suits from this company. Very good quality for the price!
Nickname: 274du63k
Dear Silvia,
We would like to thank you for taking time to write the review.
It is our great honour to hear you are in love with our items.
Thank you for your support.
Zaful Customer Support
Zaful es mi primer experiencia comprando en sitios web, la ropa que venden y los accesorios me gustan mucho, y su calidad es muy buena a buen precio. Mi único inconveniente es que mi orden me la enviaron en 2 paquetes, el segundo aun no me lo han enviado, de todas formas en atención al cliente están en contacto conmigo en todo momento y tratan de solucionar ese inconveniente. Espero les sirva mi review!
Dear Customer,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Many thanks,
Zaful Customer Support
I ordered a green triangle bathing suit. Sadly it was way smaller than mediums usually run, but the quality was good and it looked like advertised. Prices are great for the product.
I ordered at the beginning of June and by the end of june I had received my item.
Would order from Zaful again.
Dear Costanza,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
I recently bought the palm tree bikini on this website. I was definitely scared at first because it was a new site and I was worried it would be a scam but to my surprise I was very satisfied with my product. I expected a little more quality but for the price it is really good! The bathing suit I bought from here is still wearable and cute so it definitely lasts!
Dear Amaris,
We are happy to know you are satisfied with our items.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support
I had heard about this website for a while but hadn't purchased anything until I saw Tammy Hembrow's bikini haul videos. I've purchased a few bikinis and I'm super happy with the quality for the price you pay, also the shipping is fast and Customer Service are really helpful
Dear Laura,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Thank you for your support.
Zaful Customer Support
I am really happy with the customer service, delivery times and cost (lack thereof) and the quality of the product.
I bought two dresses, and they both were great quality. The sizing is a little different that in Australia, but I just got my measuring tape out to make sure I bought the correct size for myself.
The delivery was pretty quick considering it had to come to Australia, and I was really happy when delivery was free of charge.
I thought I had made a mistake on my order regarding my address, and within one day of writing to the customer service team, I received a response confirming my address and that my parcel was on its way.
I am really happy with Zaful, and have already bought more items from their store.
Dear Taylah,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
It was my first time ordering from Zaful, I had heard about it from so many people but never got around to ordering from them. I ordered 5 swimsuits and they turned out to be incredible quality! They looked exactly like the images and the fabric is so soft, making them really comfortable! The shipping took about a week and a half, which may seem long compared to other online websites, but this company sells products at such good discounted prices that they must be so busy with orders.
Dear Victoria,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
First time ordering, and I couldnt be happier. Been wanting to order for a long time and I definitely will do it again soon. Got my first bathing suit 2 weeks after order placed and it fits perfectly! Still waiting for the rest, but hurricane Irma may have slowed them down. Good quality for reasonable price. I would recommend 10/10 to anyone, great deals for everyone.
-Sisi, 10/09-17
Dear Siril,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
When I first found this website, I was super skeptical of buying anything. The cost is cheap but the clothes are very good quality. It's like a hidden gem with some items. It's nice they have reviews for people to post, it's helped me a lot with how to size since the sizing can be a little confusing. The customer service is also amazing, they reply super quickly and they are super nice! I would recommend it.
Dear Kelly,
Thank you for your nice review.
We appreciate your feedback and try our best to offer the best service possible.
Thank you.
Zaful Customer Support
Zaful has very affordable and trendy clothes. They have many options and their customer service is some of the best i've ever gotten. Very fast in responding and very helpful.
Dear Customer,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
Zaful was the first online store i tried, and it worked very well for me (qj814e55). I received my order within 10 days after ordering it on 29 of August (this is what made me keep shopping with them) and the best part: i was pleasantly surprised to receive some elegant items made out of good-quality fabric. I was afraid that the colour would differ too much from the photo or its texture will be poor - nothing from this happened. When it comes to size, i had the same worries, but all the measurements displayed on the site are correct and the selected cloathes fit me well... It's really good as described, so far no issues.!
Dear Alex,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I'm from Argentina and I bought bikinis for the first time and then I've never stop buying in Zaful. All i've purchased had arrive in a month and the support Zaful people are very kind and response very quickly. In my opinion, they are the best in the world.
Dear Marina,
Thank you for your valued review.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
I was a bit skeptical when ordering from Zaful because of how low their prices were. After ordering I would more than likely would recommend this website to someone. Although I had quite a few problems with my bathing suits, probably because of my body type, the Zaful team was always willing to help resolve my problem and ensure I was satisfied. I probably would not buy another bathing suit unless I REALLY liked it because of how much I had to go through with trying to find the correct size (one didn't fit regardless of size). I also had one bathing suit that after being washed was torn. I'm not sure if it was due to the fabric used or a washer/dryer malfunction. However, Zaful addressed every problem and found a solution to compensate for it. I did not lose anything besides time when dealing with this company which is why I wouldnt turn anyone away from it unless they needed the bathing suit for an event soon to the order date.
Dear Erica,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Liliana,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support