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ZAFUL Reviews Summary
ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Really great website for affordable and fashionable clothing. TONS of great bikinis and one pieces with in depth reviews from past customers that can really help you see the style before making any purchases. Their customer service is great and helped me get a new size just before my vacation. Shipping can take awhile (USA customer) but that's expected and I don't see why people are surprised by it. Will continue to shop here in the future!
I ordered 2 bikinis and one co ord. Everything I received was really good quality for what I paid for! The bikinis were a really nice cheeky cut and fit great! The only thing I would say is everything on the website runs slightly small so I ordered a size large and it fit perfectly. I am a uk 8-10 but I think I could have also fit into a size medium as well. I also got free shipping as I spent over $20 which is another bonus!
Dear Yazzie,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I ordered 2 bikinis in Zaful, the package was delivered earlier than i expected. The bikinis comes exactly as you can see in the website.
The quality of the product is worth the money.
Dear Lucia,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
Zaful has very good quality clothes. I bought summer and winter for me and my friends. And we all love it.
Very recommended
Dear Carol,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
Took a long time to arrive but i paid around 60$ canadian for two bathing suits, a top, and bottoms for around 60$ canadian. Such a steal! The sizes do tend to run small as i ordered smalls and they are quite tight. So size up if you want to ensure a good fit. Bikini sets are super cute! Definitely going to order from them again.
Dear Laraib,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Zaful is super affordable and the clothing is pretty good quality for what you pay. The sizes run a little small but its a perfect price for pretty quality items. The shipping is affordable and doesnt take forever either. Zaful is great!
Dear Logan,
Thank you for your sharing.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
The items looked exactly like online, they were just how I wanted them and they came faster than expected I was very happy with the order
Dear Quin,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
Very cute crossbody purse! Looks exactly like the picture. Color matches the picture and is good quality for the price! Shipping took a little longer than normal but still worth the wait for such a great price! The bag had a strong new smell at first, but went away after a day or two. Highly recommend Zaful!
Dear Czelsi,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
Ho fatto il mio primo acquisto zaful nel giugno del 2016... ho acquistato una bellissima la Canotta in Chiffon con scollo a V che appoggia morbida sui fianchi. Le bretelline dietro si incrociano lasciando la schiena scoperta, questa è la particolarità che la rende molto sexy. Il tessuto è leggerissimo e molto fresco. E' curata nei particolari, sul davanti c'è la doppia fodera e le cuciture sono rifinite. Ero un pò titubante riguardo la taglia, ma la tabella corrisponde alla perfezione. Acquisto che mi soddisfatta in tutto cortesia, celerità, qualità tutto a prezzi sorprendenti.
Dear Mary,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
I like very much zaful because when i got what i ordered ( 2 swimsuits) i was very happy because they are identical to the photo on the site. The quality is good and on the site you can find many types of swimsuits. The price is very good and Will order other things from the site. The site deserves 5 stars!
Dear Anna,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
I bought a playsuit from Zaful and I love it! The fabric was better quality than I expected for the price, its very flattering and so so cute - Ill be wearing it all summer long! Its also worth noting I had a fantastic experience with Zaful customer service... I had an issue with delivery, which wasnt actually Zafuls fault (it was the fault of the delivery driver!), and Zaful was so helpful and responded really quickly to my query. I really appreciated the service and would happily recommend them!
Dear Rebekah,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Really nice website with fashionable and affordable things... shipping is fast and things have good quality.
Dear Elisabete,
Thank you for your sharing.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
Ho fatto il mio primo ordine su Zaful di 3 costumi e sono contentissima! Si trovano cose particolari e a prezzi davvero incredibili per ciò che offrono... la spedizione è avvenuta nei tempi stabiliti, tutto imballato con cura. Consiglio solo di porre particolare attenzione alla scelta della taglia, preferite una taglia in più:)
Dopo questa mia prima esperienza positiva non posso più farne a meno, ho già inoltrato un altro ordine. Che altro dire, sito consigliassimo per affidabilità e rapporto qualità/prezzo. GRAZIEEE
Dear Tamara,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
I was so curious to check out this online boutique because I noticed they have a huge range of products, which are reasonably priced. I know that other websites end up not giving you good quality for good prices so I really wanted to see if Zaful was better than those! Here are some thoughts about my Zaful experience:
-All of my items came in perfect condition.
-My tops had little to no wrinkles.
-There was no scent or odor on my items.
-The shipment arrived quickly and didnt get lost.
In conclusion, I would shop from here again! I love the pieces that I purchased and am ready to stock up on some new numbers for the holiday season.
Dear Shruthi,
We would like to thank you for taking time to write the review.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support
I've purchased from Zaful three bikinis, one necklace and one bralette.
All the items have came really quickly and in really good conditions. The packaging was nice, each bikini came with it's own bag.
Everything was just like the photos on Zaful site.
The necklace is adorable. The bikini's size was as described and they fit perfectly!
Also the quality of the products is really accetable for their price!
Definitely I would shop from Zaful again!
Dear Elena,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
Products came in at the time expected and were the quality I paid for, no surprises. The clothes fit well but run a bit small so order a size up on most things.
Dear Veronica,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
Generally my experience from Zaful is good. I really like the clothes. I buy two items, one jumpsuit and one crop top. The material of the jumpsuit was very nice i like it a lot! The material of the crop top was good. The size was nice and for the end my order came on time! I will definetly buy again for winter time cause i have seen very nice sweaters! I<3
Dear Stauroula,
Thank you for your sharing.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
This is the worst site I have ever been tricked on.
They have for 4 months not delivered my parcel. After asking for a refund I still havent received MY money. They were quick to take it out of my account. But when it comes to paying back the money the are full of lies and bull$#*! stories. DO NOT USE THIS SITE EVER. You will only be left disappointed, you will not receive your clothes and most definitely not receive YOUR money!
Dear Jani,
We apologize for the inconvenience we may have caused to you.
We have refunded in full to your original payment account on Oct 02. The exact length of time is dependent on your card issuing bank.
For more details, we have sent you an email with our solution, would you please check and reply it?
We look forward to your reply.
Best Regards
Zaful Customer Service
So i got this suede jacket from zaful and i cant be more thrilled with it. Its so good quality so well made, true to color, true to size. And whats fantastic is i got it almost half the price i would get anywhere else. Highly recommend it. It totally looks like a zara or any high street brand. Very nice and very warm.
Dear Toshi,
Thank you for your sharing.
It is our great honour to hear that you love the items.
Thank you for your support.
Zaful Customer Support
Although I stumbled upon good and bad reviews I decided to give it a try. I am not familiar with their sizing yet, since I ordered only accessories, but the pricing and shipping were perfect. Very cheap and surprisingly fast. The things I ordered were exactly like the pictures, some of them looked even better. I would definitely order again.
Dear Anna,
We would like to thank you for taking time to write the review.
It is our great honour to hear you are in love with our items.
Thank you for your support.
Zaful Customer Support
From the business
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jason,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support