Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
We monitor reviews for authenticity
Zaful's Push Up Plunge Bathing Suit is one of the best bathing suits I have owned. Not only does it emphasize my body shape, but also is very comfortable and doesn't rub like other suits. With this suit, I have to try not to wear it in all of my pictures because it is one of the best I have had.
I absolutely love buying at zaful, is cheap, fast enough, pretty nd very good quality, i have buy a couple times now and every time its such a great experience
I bought underwear and bathing suits, both very nice, and exactly as they look in the pictures, no surprises.
I will keep buying at zaful, they also send to my country (Chile) for free wich is very nice (and not vey typicial)
Dear Bea,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support
I have already made three purchases with Zaful and I am very happy. The products are identical to the pictures and the price/quality relation is very good. The products are affordable and they become even cheaper if you use the points they award in their fidelity program.
I also had to contact customer support, as one of the orders was taking longer than expected to arrive. They always replied within a few hours and offered a good solution for my problem.
Overall, my experience has been very positive and i highly recommend buying at zaful.
Dear Ana,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
I saw zaful advertised on facebook, and the prices caught my eye as they were far cheaper than any bikini I would find in the UK. I bought two bikinis and they were both really cute, looked like the pictures and were good quality - and both really cheap! They didn't take long to arrive considering they came from far away, and customer service are lovely. I would definitely recommend the site for swim wear.
Dear Customer,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
Ive ordered from here multiple times and I have never been disappointed, the prices are great and the quality is even better. Definitely worth the wait.
Dear Customer,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
This was my first time ordering anything off of Zaful and my first time ever ordering bathing suits online. I live in Canada so shipping took awhile to get here, which is fine because I was in no rush. The quality of the bathing suits are amazing and I found that the one piece I ordered fits me better than any bathing suit I've ever owned. The price point of these bathing suits makes it feel like there's no risk because they're so cheap, but the quality as I mentioned before is fantastic and exceeded my expectations. I will be ordering more bathing suits from Zaful and I probably won't buy my bathing suits anywhere else. I am excited to see if the clothes and other items on the website are just as good!
My first online order was at zaful (about two weeks ago) and all I can say is that I'm thrilled!
First, it is really simple to actually order something from Zaful so everyone can use it.
When it comes to clothes, i could measure my shirts at home and compare them to measures written in the description of each shirt or whatever, and that really helps me because i know exactly the lenght of clothes i choose.
The shipping is fast, i waited for less than two weeks although they say you wait between 10-30 days. And the best of everything. 2 shirts that I ordered were EXACTLY like on the picture.
Good afternoon! I made an order on the site and was very pleased. In my order, I bought a swimsuit. The quality of the fabric and tailoring is at the height, the style is very good and fashionable these days. The site is very affordable prices for every buyer. Delivery parcel to my home took only 15 days; it is very fast for my region of residence. The purchase pleased me, and I really can recommend this site for purchases to anyone who wants to be fashionable and stylish.
Loved the site. I'm a huge fan since many years and always complete my wardrobe with their items. Definetely the best are swimsuits, bikinis and accesories like sunglasses.
The shipping was good and the prices too. When I had a question, I wrote to the help assistant and they answered me in a few hours. I would recommend this site.
I have shopped in Zaful four times, and I am waiting for my fifth order. I have very good opinion and experience with this online store, the quality of the clothes is really good, I bought jerseys, shorts, accessories, shirts, and everything is great. The theme of the carvings is very well explained, in my case I have succeeded with everything, it fits me well, if we measure ourselves and look for the matching size, everything perfect. They also have very good prices, and always offer promotions and discounts. I repeat and repeat, and recommend it.
En particular mi experiencia ha sido agradable y muy buena. Al principio era de las personas de las que no confiaba del todo al realizar compras por Internet, pero sin duda ha sido muy buena. En cuanto a los productos son de muy buena calidad. Zaful gracias por todo.
I love Zaful. I have bought jacket and the dress from Zaful and I'm very satisfied.The items are so great, they are good quality and very modern. Zaful has great clothing and the service is great, you have to wait a little bit for delivery (in my case 20 days and I'm from BiH) but it's worth it. I would recommend Zaful to everyone it's realy great, prices are affordable, they have a lot of sales and clothes is trendy. Deffinetly buying there again!
I wasn't quite sure of Zaful at first because I hadn't heard much about it but I fell in love with the bikinis they had online and I just had to try them! There is so much to choose from and the fact that they are not expensive makes it even better! I got so much gear for my holiday within a budget. The sizes are small so I would recommend ordering a size up with bikinis, I am a small but order mediums and they fit nicely. The reviews from other buyers on each item of clothing helps too, cause sometimes girls put pictures up!
I was hesitant at fist because it didn't seem so professional. My first order was lost in the mail (once in Australia - as I saw through tracking) and they still offered a full refund. But after ordering my second order, and it arriving in only 2 weeks (to Aus), I was hooked. The products are of really good quality too, which did suprise me, and all my bathers have great material. Be wary of the sizings, be sure to read the reviews!
I always thought Zaful was going to be a scam, and the website is a little scattered, but after watching many reviews on social media sites, I decided to give it a try and ordered a shirt from there. It took a while to receive because it came from China, but I was not disappointed in what I received. It looked exactly like what I saw on the website. I'll definitely be placing another order soon.
The shorts were very pretty and sizeing was right, however i do wish they fit me tighter on my thighs.
I have ordered three times at Zaful by now, even though I was really sceptic first. The prices are "too good to be true", which is why I was afraid of terrbile quality to be honest. But I'm really really happy with the products! The quality is great and the clothes I ordered so far (two bikinis and a romper) look like shown in the pictures. The last bikini I ordered was unfortunately a bit too small, as the measurements differ from product to product and I didnt check the size guide. I could have returned it but I received reward points from Zaful for the inconvenienc and gave the bikini to a friend of mine, who is also really satisfied with it.
All in all, Im looking forward to order much more from Zaful but I will be a bit more careful with which size im going to chose.
I love Zaful. Their clothes are very reasonably priced and the quality is comparable to similar retailers. Shipping was fairly quick to Canada, and I appreciated that the items were packaged well. You can't go wrong ordering with them!
I ordered two swimsuits and a dress. Love how you can just easily pay with PayPal. They arrived after about two weeks, which is really fast for those kind of websites I guess. Also you don't have to pay the shipment just a 1$ insurance and thats it.
It has actually been my third order and I´ve always been satisfied.
I have to admit, I was a bit worried about how these swimsuits would fit. To my surprise, they were perfect! I recommend reading the reviews and viewing the pictures (submitted by customers) before purchasing. I'll definitely be purchasing again!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Sera,
We would like to thank you for taking time to write the review.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support