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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Eu comprei um óculos e uma bolsa pelo site da Zaful pelo pedido número U**************. Vieram exatamente como havia sido descrito no site, excelente material e veio dentro do prazo de entrega. Recomendo muito a compra para quem mora no Brasil, pois diferente de outros sites chega rápido e o produto é de qualidade.
Ive ordered from Zaful twice now and must say I love their site and everything! Very smooth doing an order, getting the stuff quick and its just like in the pictures! Had one problem once and filed a complaint/ticket on their site and the service was super good! Cant complain over anything, everything is really good! I defiantly recommend people to check the site and very smooth making orders :D
Great experience with Zaful! Their products are super on trend and very reasonably priced. Personally, the swimwear is what I shop for the most often on their site. Just a heads up though, make sure you check the size charts before you order because those will give the most accurate sizing information. Shipping time is fairly reasonable, from China to Canada it took only 2 weeks. Customer support is super understanding and helpful. They go out of their way to help solve your issues and provide sensible solutions. Will be purchasing again from this site!
The clothes I ordered have good quality for the price I paid. Also came with the right size (they provide a table with universal sizes).
The only inconvenience that arose was that two of the products I ordered could not be delivered because they were out of stock. And just told me that after I had already paid. But I was happy with my order. It was worth the wait.
I had a great experience buying from Zaful. Their clothing are very inexpensive and great quality. You get what you pay for on Zaful. The shipping is extremely fast. It took 3 days to ship from China overseas which is great, especially considering I had free shipping with my order. The clothing items I got were awesome quality and true to size. They looked exactly what they looked like in the photos. Zaful is an amazing place to buy clothes and accessories from. Overall my order from Zaful was very worth the price I had paid.
I have bought 5 pieces from Zaful and they were all of good quality and just like the pictures. The clothes they sell there are also very trendy and cute. The first time I order from this website, I was a bit doubtful of the quality of the items but they came in perfect condition with the colour and size all true to the pictures and size chart.
This is a great option to shop online.
The size is true to size but I always recommend check the size chart for every piece.
Its work for me. And I am very satisfied with all my purchase..
Zaful is so easy to use and I have ordered from their app a few times and always receive my items in good condition and quality. You generally get what you pay for although it feels like a bargain as theyre prices are so low. I shop at zaful more than other websites now, you can get really anything on there from gym clothes to outfits for a night out, I really like Zaful.
I'm totally in love with my bathing suit from Zaful. I ordered it before holiday in Mexico. Very unique and sexy. Palm leaves print swimsuit looks very good in tropical style photos. Few my friends asked me where did i get if from, I also got many compliments from other people staying at our resort. The best swimsuit I've ever had. If I lost it I would buy another one! :D
First, i had problems with the shipping. I didn't notice that my package was already here so they send it back to Mexico city (far from my hometown). After that i talked to you guys and you returned the package and finally I got it. So it would be great if you make a notification on the app so we can know when our package has arrived instead of checking by ourselves on the system.
Im ok with the products and the quality :)
I'm always on the look out for great deals and cute looks! My friend told me about Zaful and I was far too curious to not look into it so, I went online and fell inlove! I instantly found this beautiful set of rings and I had to buy them and so I did! I recommend this to anyone who loves shopping on a budget.
I've been buying clothes and swimming suits on Zaful for the last few years now.
Overall, they have amazingly cute clothes and accessories, it's really that kind of style you can't find elsewhere or in regular shops. Every time I wear something bought on Zaful people say something about my outfit and ask me where I shop. It's not always super high quality, that's for sure, but I'm 100% satisfied with the customer care service, especially. If something doesn't fit or is not exactly as you imagined it, they'll help you and re-send the item in a different size or find a solution for you. They reply quickly and are always available to help.
$#*!tiest thing ever. I ordered a orange sweater and on the app it appeared to be an large sweater (one size) and when I received it is so short and its not like I saw it in the photos. Also I ordered a bra... never arrived
Love zaful! Shipping takes a while but worth it for the affordable prices. Everything came in excellent quality. I ordered pants and 2 body suits, all of which I have worn multiple times since I purchased. Would highly recommend to anyone who is looking for affordable and trendy clothes
I have ordered three different articles, all three of them were perfect. This company is constantly improving, definitely wort to check it out! Keep up the good work! You can see the quality of the clothes in attachments where i sent photos.
I have really loved all of the products I have received from Zaful. Great price and great quality. I've only ever had one issue and the customer service team were able to assist very promptly and politely to ensure satisfaction.
I honestly can say that since buying from zaful I have dropped all the higher priced brands. At first of course I was a bit scared off by the lower prices that were shown on the site. I was shocked when I saw what came in the mail. All of the products I have ordered have been quality swimwear. I am happy to say that I can now by three pairs of swimmers for the price of a top in store.
First of all, the product: The product that I ordered was this summery two piece outfit which is black with sunflower pattern. When I received it, it was in perfect condition and it looked exactly as the picture online. The quality of the material is also good. The size fit me perfectly (here I still recommend people to measure themselves just to be safe). Usually I am a medium, but apparently it runs small so I brought a large, which was indeed the best option. Overall, the product satisfied me and I put a picture on what it looks like on me, if other people would like to have a general idea of what it could possibly look like.
Second of all, the costumer service and ordering process: The costumer service is very quick to answer your question which is good. My product took awhile to get here, which I will mention soon, so I sent an question about why does it take so long. The customer service answered in less than 24 hours and assured me that the package is on the way and that if i still have concerns to call. So I gave it a few extra days and the product did come. In conclusion, the customer service is helpful and quick to answer. Now in terms of the ordering, my order took a bit of time. I am not sure if that is because of my location or whatnot but it took around 2 months. I ordered my outfit in begging of July and got it the middle of September. I wanted to wear the outfit to festivals but it did not get there not time. There are many factors contributing to this, so I cannot really blame anyone. But I could recommend express shipping or just buying something REALLY ahead of time.
That is all and overall Zafull is a great store that has really nice products.
I had ordered five different swimsuits from Zaful for roughly about $10 each and they all came within weeks! One bathing suit was on back order and the customer service reps we're extremely accommodating in giving me an exchange or refund. I love the colors and the different styles that they have to offer. I would definitely recommend shopping here.
I ordered a yellow bikini off of this site, and i absolutely loved it. It was so comfortable and supportive that i wear it all the time. The fabric is amazing quality, that it can be stretched to a large extent and still regain its shape after. I definitely will be buying a lot more bikini off their site. It was incredible! I really want to buy more of these, and there so affordable. I would totally buy in bulk if i could.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Andreea,
We are sorry that we could not meet your expectations.
We do provide very accurate product descriptions on all of our product pages.
For the bra issue, we have check it for you.
We have reviewed your complaint and sent you a solution via our Support Center. Please reply to us there.
Best Regards
Zaful Customer Service