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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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From zaful i mostly ordered accessories, the one clothing item i got was a flannel shirt for my boyfriend and i am happy to say he loved it. As for the jewelry i have no words. Inexpensive exactly like the pictures and durable. I wear them all the time. Perfect buy!
After numerous youtube videos and ads for Zaful I finally decided to give it a go.
Since then I've made 2 orders of 2 pairs of swimsuits. I recommend reading all the reviews. Swim suits are double-lined but only on the front halves of the garments- can make your bottom look funny.
The first bikini I bought only had 3 reviews and it arrived without tags or a hygiene seal and was way too small. Zaful were very kind and communicative and were more then happy to refund me and let me keep the bikini. All customer experiences with Zaful have been rather pleasant.
The second bikini I bought was meant to have laser cut edges but you could see the scissor lines, thankfully it's not noticeable as it's ruffled. The bottoms ran a little small but still a decent buy for the price.
The third suit was a backless red one-piece and this pair is the main offender for butt injustice with one layer of material. I'm not too bothered by it but I don't think it'll look any better once wet.
The fourth is my absolute favourite. While the elastic isn't as stretchy as most store-bought bikinis, the thick fabric was comfortable and covered everything nicely.
Shipping has arrived in seperate deliveries due to the garments coming from different countries. That being said, I live in Australia and I've only ever used the standard free shipping and all but one suit arrived within 3 weeks.
Can't speak for their clothing quality- I'm yet to try it. Keep your eyes out for Mick-Shopper for my reviews throughout Zaful!
I love this red one piece. It came quite fast and arrived in great condition. The colour was bright and better than I thought it would and it was a perfect fit. Also very good quality for such a good price. I would highly recommend this product. This will definitely not be my last purchase from Zaful. I have heard many great reviews about this site, and it definitely did not disappoint!
Ive had a very good experience with ordering from the Zaful website! Ive placed several orders and about to put in another one. Ive bought bikinis and bodysuits and the quality has been great considering the price. Shipping is quite fast and its great that you can track your order without additional cost. And I am very impressed with the customer service! They answer really quick, and are super friendly. I had a trouble with the sizing on one of the bikinis, the smallest size was still too big, so they refunded my order without me having to return the bikini. I have never experienced anything like that before, so they really put their customers first.
What makes this online store awesome is good merch and awesome customer service! I feel like If I have a problem I can always count on them to solve everything with ease.
I made an order of a few bikinis and tops from Zaful at a very reasonable price. The shipping time was reasonable and the items were packaged professionally (and some even came in personalised Zaful pouches which were really cute!). All the items were as described and considering the low price, the quality was more than acceptable. One of my bikinis had a broken strap and when I emailed the company they replied within 24hours and issues me with a refund for the item. Overall I had a great shopping experience and would highly recommend shopping here.
Items arrived on time, good quality. May need to go up a size as sizes range on different countries. Got refund on orders that aren't up to standard. Good customer service.
Loved the item I bought, with a fair price. The color was perfect and I love the quality of the bikini.
Ive ordered from Zaful on more than one occasion but my first purchase was outfits for a summer vacation I was going on. The swimsuits are great quality and so flattering! I ordered two swimsuits, two pairs of sunglasses that were so cheap but look expensive and better quality than cheap sunglasses Ive purchased from Forver 21. Some of my items such as rompers and play suits run a bit small so order up but when they saw my review their customer service reached out and compensated with future discounts on an order since it was past 30 days and it was too late to return! As someone who works in retail Customer service I really appreciated this! Amazing customer service and I will continue to order from Zaful!
Very good, fashionable and affordable items.
Best online costumer support so far. Very concerned with the clients satisfaction. I really recommend buyinfg on this site.
The customer service is very good and friendly.
The responses are helpful and accurate
Will do shopping again on zaful.
A wonderful experience!
Very impressed with Zaful's prompt, courteous and extremely helpful customer service. Their items are usually of great quality but I would recommend sizing up as all items have seemed quite small. I would not order any one sizes items in the future as they are VERY small. Overall, I have been happy with my purchases though. If you want your items quick definitely pay for express shipping, which will arrive within a few days... otherwise you will wait up to 2 months for your order to North America.
My evaluation at zaful is very good for the quality that the garments I have received have. I ordered a wool sweater and it is super soft, with a very nice color and true to the image of the web. I have also received a skirt with a spectacular embroidery. The accessories have a low price but a great quality.
I had the most fantastic shopping experience with Zaful! I bought 5 pieces of swimwear from them and they all arrived in wonderful condition each packaged in their own little bags. I opened my parcel in front of all my friends at my birthday party and they were all shocked with how amazing the quality was for an online store. The colours were exactly like the website and they are all buying off Zaful after my experience! Quick shipping to Australia too!
I had the pleasure of order a velvet bra and panty set in burgundy and I love it! I was on the hunt for something affordable and comfy but also sexy, something I could feel good in. & low and behold, Zaful came through for me! The size is accurate and the set is so comfortable I could wear it all the time! Shipping was relatively quick, washing and care are easy as pie, and most importantly, I feel amazing when I wear it. 10/10, three cheers for Zaful!
Zaful is my favorite online store! Their clothes are adorable and they have great customer service. There was one time when the swim suit I got was way too small for the size listed, but they sent me a new size for no extra charge. Their swimsuits are adorable and very affordable and the rest of their clothes are just as awesome. I highly recommend this website!
I ordered a yellow strapless bikini off zaful about a month ago. Prior to this I had ordered a red bikini and had liked the quality of that so much I decided to order another one. The yellow bikini was the perfect yellow for summer and as I ordered a Small it fitted well although a bit on the big side as I am a Aus 6-8.
I ordered three different pieces, since a beautiful sunflowers dress, a sunflowers shorts and crop top, till sunglasses, they are totally awesome, the quality is excellent and the material is beautiful, I have loved the sunglasses too much and never take them off. I was a little afraid to order but now I'm so happy with the results, the clothes look exactly like the pictures and the size is correct although I live in other country, they accommodate excellent in my body,
I loved my purchases from Zaful. The prices were great and the items I purchased were exactly as described. I get so many compliments on my jumper when I wear it and love bragging about the deal I got!
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.

