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ZAFUL Reviews Summary
ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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Zaful makes the process to shop so easy. The website is well organized and the customer service is readily available. I had no issues with shipping either. I would recommend coming here for affordable on trend clothes.
Quality of items I ordered looks exactly like the pictures on the site. Very impressed, especially at the price I paid. They also came within a week, faster than the previous time I ordered.
Zaful has never let me down! From my own honest experience, I have always been satisfied with the clothes i've bought. It is always affordable and they know what is in style. They have a large selection of cute bikinis which I appreciate. The one downside is the shipping time but that's what I expected and the products I receive are aways worth the wait. I highly recommend Zaful for cute and affordable clothes and bikinis.
My order arrived promptly, and there were no problems with shipping. I ordered a bathing suit and the bottoms fit well, however the top was quite small. The quality of the item has held up quite well. I am excited to order more products from Zaful, as their prices are reasonable and there is usually a great deal on shipping!
I think that Zaful has done a great job by creating this amazing website and all of the great stuff available ont his website. From my opinion I think that people should shop more often on this website because it has a lot of stuff that are cheap and great quality! This website is useful for people that can't really afford some stuff, thank you!
Zaful is a great site with tons of trendy clothes, and for such an inexpensive price! Most people assume that cheap clothes are poor quality, but not Zaful! The clothes are well made, and are totally worth the buy! I'm so glad I found Zaful, so I can stay fashionable and trendy on a budget! Would 10/10 recommend.
I really enjoy all the dresses I have bought at Zaful, the quality is excellent, the linens are great texture, the cut of the dresses is attractive and well-fitted. I have bought 6 dresses on zaful and would not hesitate to buy more. The prices are extremely affordable as well, and the shipping is always free. I would recommend Zaful.
Love Zaful. They are one of the only sites online that offer clothes that look professional and actually fit a thin woman like me. I found them last year when I first got a job at a local news station and couldn't fins a store with clothes that fit me. I recently bought 3 bathing suits from there for less than $15 each since they were having a great sale. I got to say that for the prices the quality is not that bad! It's great especially when you are like me and like to new clothing all the time!
Some of the items take time to arrive, but with such low prices that's to be expected. They have never lost one of my orders like several other discount websites have. Everything I have received has been relatively good quality and I've been very happy with my experience. They are very helpful if you have issues or concerns without their products or service
The quality of the clothes i received was exceptional considering the very affordable prices. I was impressed with the shipping times for my first order from the site however an order i placed a month ago has not arrived nor does the tracking information give me much to work with as it is all in Chinese. The clothes i have received i was very happy with and i would recommend reading the individual product reviews on each item as sizing, quality and shipping time seems to depend on what you are specifically ordering. This tends to all be stated in the individual reviews which is a great help so you aren't completely oblivious to what you will be receiving. Overall i was very happy with my first order and outcome and will be waiting for my second one to arrive. But because of how cheap the clothing is, i expected to encounter this issue at some point but will continue to order from Zaful nevertheless.
The string of the beautiful pants i bought fell off the first time i touched it. One dress came with no size tag or washing orders and seemed bigger then the order I asked for.
I got some pretty clothes but I wont order from that site again when the quality is that bad.
Last year I discovered Zapol, I using their app it is very easy to use, there are clothes in all kinds of styles and beautiful designs every order I made came in a relatively short time
The clothes are very high quality! Comes just like in the picture
If I had a problem withe sizes I turned to customer service and that is the best customer service I have known, they answer very quickly and always give a fair solution
Highly recommend!
The bikinis I ordered arrived very quickly, and are really high quality. They fit okay and are exactly as the picture shows them. I find Zaful a fun, cool and cheap website. The colors are super cute and don't seem to fade. My friends loved them and are willing to buy Zaful more stuff. They also have lots of accessories and different clothing.
I ordered two swimsuits and a pair of sunglasses from here, which I absolutely love! I was a bit suspicious at first, but decided to give them a try - order arrived in about 8 days (to UK) and I was very pleased with my order. Great for those cheaper fashion items to spruce up your wardrobe!
I love this shop! Is the best online store! I have been shopping there for 2 years now! I love this shop! Very low prices, very good quality assortment! I recommend! The best shop!
A friend told me about this website and since it was the first time that I ordered something from the internet, I worried but it was great! The quality was very good and I liked the style! The swimsuit looked exactly like in the picture and the size was great. Also, the prices are very affordable! I will definitely order from zaful again.
Hi! So I found Zaful on Instagram and really likes their styles. I ordered a cute gingham top and received so many compliments. I know online ordering is hard, but Zaful made it easy... they have the measurements right there and NOT just the sizing. The quality was great with what you pay for! I just received the cutest fall floral dress and love it too! The delivery time is a bit longer but if you plan accordingly you can see the updates on their website! I will for sure order again!
I was always sceptical about buying online, especially after being dissapointed quite a few times... however I'm glad I gave zaful a chance because I was very pleasently surprised. The swimmwear I ordered was amazing quality for a low price. It looked just like the picture and fit like a glove. I took standard shipping and my package arrived to my country in the shortest amount given for standard shipping. I'm so glad I ordered from zaful and will hopefully be ordering again very soon.
The items I ordered were of decent quality considering the price and looked the same as the photos from the website. I would order from them again.
i recently purchased a bikini set of zalful after being a little bit skeptical. id done loads of research, watching YouTube videos and reading reviews. most were positive but i was still a bit nervous, i bought the swimmers anyway and am so glad i did! the quality was amazing for the price, it fit perfectly and the colour was gorgeous. i would definitely recommend, blew my mind!!
From the business
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear tamar,
We are sorry to hear you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Before purchasing our products we kindly ask that all customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
Please offer us your order number then we check the issue. You can submit a ticket to our support center here https://support.zaful.com/faq/index/index, you can write the subject as "complaint from sitejabber".
Best Regards
Zaful Customer Service