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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I have ordered off Zaful a couple of times now and have not been disappointed! The shipping with quick and pain free, with a tracking number given to me and I was able to track the whole way. The products were exactly what I ordered and were an amazing fit. I highly recommend Zaful for everyone! The bikinis are amazing and very flattering, I have now bought 4 and about to buy another!
I have now made two purchases on Zaful.com and both times I have been highly satisfied. All my clothing and accessories were just like the images and everything fit just like the size chart said it would. I purchased sunglasses, t-shirts, shorts, and a dress to wear on vacation/during the summer and I couldn't be happier. I plan to shop more there in the future. Shipping took 3-4 weeks to me in the USA.
Dear Cassie,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I ordered a jumper from Zaful, I was quite satisfied with it. The material is good and comfortable. And delivery was very fast.
Dear Anna,
We would like to thank you for taking time to write the review.
It is our great honour to hear you are in love with our items.
Thank you for your support.
Zaful Customer Support
The store is reliable, the products have good material and delivery to Brazil takes about two months, which for a foreign store is a good time. The bikini has bright colors and looks incredible on the body, came in the right size and in a good packaging. I did not find it very expensive with the quality of the fabric, so I really enjoyed the purchase.
Dear Nicolle,
Thank you for your sharing.
It is our great honour to hear that you enjoyed the purchase.
Thank you for your support.
Zaful Customer Support
I loved the clothes that i purchased, i always find it hard to find clothes i like but with Zaful it's easy! Everythings the type of fashion i like! The shipping was within the dates suggested and everything arrived in perfect condition. I will definitely tell other people about this and also continue shopping from there.
Dear Emine,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
I recently discovered this brand by watching a video on youtube about the reviews of the products of Zaful. On black Friday I decided to purchase 4 bikinis and the total was less than 30dls which amazed me. A couple weeks later I got my bikinis and I love them! The quality is good, the colors are vibrant and they are comfortable. Only a couple of the bikinis were a little loose so I contacted Zaful and the customer service contacted me the exact same day! Not only the products are good but the customer service is also incredible! I highly recommend this brand, it is very affordable as well.
Dear Ana,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
I ordered this linen blouses and it really surprised me. It is of a wonderful material and soo cute! I wore it on my birthday. The other thing i ordered is a combo of bra and pijamas shorts burgundy. I loved the material is so comfortable and sexy. The package arrived to me (italy) in two weeks so it was so fast in my opinion!
Dear Llenia,
We would like to thank you for your kind review.
We look forward to seeing you at Zaful. Com again soon.
Many thanks,
Zaful Customer Support
I have shopped with zaful around 5 times and each order gets better and better these affordable bikinis provide great comfort and accurate to what you see online Im very happy with the orders I receive each time and will continue to spread the word on how amazing zafuls clothing is
Dear Monika,
Thank you so much for your trust and support.
Thank you.
Zaful Customer Support
I have no idea where to start with this company. Great service, average shipping times, and the cutest clothes! I have gotten many clothes from Zaful, and have received so many compliments on them. I have noticed that some sleeve lengths are oddly shorter, and I don't really have long arms either. Beware of some products though, I have gotten a blouse which didn't hold up too long in the wash and ended up with frays on the ruffle. :((
Dear Samantha,
We would like to thank you for taking time to write the review.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Please feel free to ask if you have any questions.
Zaful Customer Support
If anyone is afraid of shopping online, raise your hand! IM GUILTY TOO! BUUUUUT, i saw a few girls posting A LOT about Zaful so not much later, i order a lot of stuff. Guess what. They came VERY FAST (i live in Greece which is a "disconnected" country to most online shops and it takes a loooot of time for things to arrive but Zaful solved the problem for me!) PLUS the products are not as fancy as they look but EVEN FANCY-ER! I highly, highly HIGHLY reccomend this brand!
Dear Marilyn,
We would like to thank you for taking time to write the review.
We are delighted to hear that the issue has been resolved.
If any issues, please contact us so that we can resolve the issue for you.
Best regards,
Zaful Customer Support
The prices of clothes on this website are all very cheap and affordable. The customer service is also very good, and they reply to your queries very quickly and efficiently. The site is well organised and there are really good sales and coupons/offers from time to time. The clothes are all well packed and have matched the photos on the website from my experience.
Dear Wing,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support
I made my first purchase from the site of Zaful.My nickname in the site is x. Petroleka.
I've been shopping from several online outlets, but for the first time the products are just like photos and numbers exactly as the measurement tables show.
I really recommend this online store unreservedly.
Dear Xrysa,
Thank you for taking the time to write your review. We at Zaful really appreciate this.
Best Regards,
Zaful Customer Support
This is an amazing store.
The clothes have amazing quality and the price is very atractive. Measure yourself to be sure everything fits, and you will love your items!
The order arrived very fast for international order, and everything was very well packed and in perfcet conditions.
The costumer service is very helpfull and fast to answer.
I am very happy with my items, and the service itself, I will order again soon.
Dear Isa,
Thank you for your trust and support.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful. Com again soon.
We appreciate your support.
Zaful Customer Support
I have ordered a hoodie on 21st nov. Today it is 21st. Dec. 1 mounth and still i dint received the item.my other friend ordered from jollychic he got his order in 10days. I am waiting for my hoodie for 1mounth now i dont have any jacket to wear this winter. Also tha tracking website is telling that my order has depatured on 11th dec. 10days still showing the same zaful plz help i want my hoodei plz...
Dear ZAID,
Thank you for raising this issue.
We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
Please reply to our message via the ticket system, and we will offer a solution for you.
We look forward to your reply.
Zaful Customer Support
I've shopped on Zaful many times this year and I have to admit that each purchase was well worth it. Their customer service is exceptional, their prices are very affordable, and of all the items I purchased, the quality has always exceeded my expectations. I've even recommended Zaful to friends who have ending up having the same great experiences as I have. Shipping was also timely each time.
Dear Daniel,
Thank you for your sharing.
We appreciate that you took the time to write a review.
Thank you.
Zaful Customer Support
Really l am very satisfied with the quality of the products, still the costumers are at a high level, I advise you to try.
SPANISH:
Me encanta porque en la ropa las tallas vienen bien explicadas, con las medidas de mi país (España). Compré 4 prendas de ropa y todo me queda perfecto y es de muy buena calidad. Los precios son muy baratos, y cuando compré había una oferta de gastos de envío gratis. Me llegó el paquete me tardó en llegar a España más de un mes, aunque otras veces he recibido mis pedidos en 13 días, así que esto no me molesta. Definitivamente recomiendo la web y haré muchas mas compras en Zaful.
ENGLISH:
I love it because in clothes the sizes are well explained, with the measurements of my country (Spain). I bought 4 clothes and everything is perfect and everything is very good quality. The prices are very cheap, and when I bought there was a free shipping offer. This time the package took to arrive in Spain more than a month, although other times I received my orders in 13 days, so this doesn't bother me. I definitely recommend the web and I will do many more purchases at Zaful.
Dear Sara,
Thank you for your kind review.
Be sure to come back at Zaful soon for all our latest offers.
Thank you.
Best regards,
Zaful Customer Support
For the first time in my life I decided to shop online, so I choose Zaful for buying a new bag. So two weeks later my order arrived and the material was awesome, I love it! I'm planning to order more bags and things like this in the future. Also I ordered some rings and a facial brush for skin care
Dear Diana,
We would like to thank you for taking time to write the review.
It is our great honour to hear you are in love with our items.
Thank you for your support.
Zaful Customer Support
Hello everybody today I would like to share with you my experience with zaful, I took a lot of purchase this time again and I am so happy with my order with zaful, quality of products is so high and I receive my purchase in the time, and I still buy from zaful xoxo. Zaful the best yeah
Dear Meryem,
Thank you so much for your trust and support.
We are committed to assisting every customer at any time.
Thank you.
Zaful Customer Support
I really like buying on this site, I have already made several purchases and I found very well, I like the quality of the products, the description of the articles is truthful and even choose the size is very easy, I always took the right one for me, thanks with the help of the size chart.
The shipment always precise, within the time that is indicated I have always received the goods.
Even in my last order I did not find any problems.
Dear Michi,
We would like to thank you for your comment about Zaful. We always try our best to please our
Customers and offer the best service possible.
Thank you for your feedback.
Zaful Customer Support
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Livvy,
We would like to thank you for your comment about Zaful.
Thank you for your feedback.
Zaful Customer Support