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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I bought the cutest hand bag from zaful.com. It is a black faux leather handbag with silver hardware. The strap is also a thick silver chain. It has a silver snake that mimics the gucci snake on the front that buckles together. There is a good amount of space, despite its lack of pockets. It is also the perfect concert bag! I will definitely be getting it in another colour or material.
They seemed to be sold out but I have attached a link to a similar bag below.
https://www.zaful.com/stitching-flap-metal-crossbody-bag-p_*******.html
I absolutely love this website! It popped up on my Facebook feed some months ago, and they have the CUTEST clothes and swimsuits that I had to give it a try. Their prices are unbeatable! And their service is excellent. If you have any questions about an item or shopping they always respond in less than 24 hours! Which is almost unheard of these days! I absolutely adore the swimsuits I have ordered from them, and everyone wants to know where I got them! They beat out every in- person retail store both in prices and in style!
Zaful is one of many sites that I've been ordering from. I can say that I already have ordered a lot of things and not once I was disappointed. First thing about their site is that you don't have to pay for shipping and that's one of the best things. When I ordered I didn't have any problems with my tracking number. Everything came in a amazing package and in a great condition. All the stuff I ordered fit me perfect and the quality is amazing. All of my orders took 20 days the most to come. Support center is great and reply fast on every question you have. All in all I'm very pleased with Zaful and it's service.
I have ordered from here a few times and have loved everything Ive gotten. Zaful always has great customer service and from where the stuff comes from the time it takes to ship and the cost of shipping isnt bad at all. Have never been disappointed will continue to use zaful!
Im a uk customer and the delivery service is great, I know buying from the states can take a few weeks to get to the United Kingdom but with zafuls tracking system its quick and easy and you can see exactly where your parcel is. All the items I have purchased have been true to fit and look exactly like the photos and descriptions. All been in great condition and really worth its money, Im a loyal customer and love buying all my bikinis and summer clothes sweaters from them.
I was skeptical at first, but my order came surprisingly quickly, and it's super high quality. My one issue is that it looked slightly different than the picture in that the neckline was much lower than expected.
I got my swim items quickly and they were great quality. I don't know why people have issues with their shipping/not receiving the items because I have always gotten tracking numbers quick and if I have any issue, they respond to their tickets and inquiries within 24 hours. They honestly have great service!
I ordered a bathing suit from Zaful - Pure Color Lace Up U Neck One-Piece Swimwear - Wine Red M - and it is beautiful. It fits quite well. The padding was a bit odd but nothing too bad. The site was easy to use and the collection of swimsuits are beautiful. The shipping was not as bad as i expected - 11 days. The package came undamaged and sealed. This is the only thing I have purchased from them and based on this one time I can say it was a good experience. Will be looking forward to purchase from them again!
I've ordered from Zaful a couple of times and everything that i got was in really good shape. All of the items fit perfectly for me. I've recommended this to all my friends! All of the clothes and swim suits are super pretty. I think that are lots of different things on the site for everyone. Clothing, swimsuits, shoes and accessories. You really cant go wrong with this site. Especially with the amazing prices!
I absolutely LOVE Zaful! I ordered a bikini off their site, and I knew that since the prices were so amazing, that it would take some time to get here. To my surprise it only took a few weeks! The quality of the bikini was totally amazing and exceeded my expectations. You literally can not go wrong with ordering from Zaful. I have had nothing but awesome experiences when it came to their customer service, so even if you dont like something (which you wont), there wont be any problems!
I was kinda suspicious when I first found a website with such adorable swimsuits at ridiculously low prices. I decided to order from there anyway and have not been disappointed. Shipping took a bit longer than expected but it was no issue for me. When my package arrived I was surprised to see how good the quality was and how much the items resembled the ones on the website. I don't regret buying from Zaful and will probably buy again.
Great customer service, superaffordable prices, everything is true to size, good quality. I love that there are millions & millions pages of amazing clothes, accesories, shoes. I spend my free time scrolling through the website and my shopping cart is always full of goodies for the next season. Much love, I am a big fan!
I'm happy and satisfied with my items, It had been a good purchase. Good quality products. You can to feel secure
What I ordered was as expected. Good quality, same colour and right size. However delivery of the articles took 3 weeks which is very very slow in m opinion
Wait more than 1 month and still not receive full items. Quality and match the product discription is 50:50. Some is good, some is not. Great customer service. But can not recommend it. The site also delete or not shown the lower than 3 stars review about their product. I have around 5 reviews like it and none of them can be seen in the review site.
I have shopped on Zaful a couple of times and it has always been a positive experience. The clothes are super cute but also affordable, which being a poor college student, I love. The shipping is not too expensive which I also like. I especially love Zaful's sweaters and sweatshirts because they are soft and comfortable, high quality, and super cute but you don't have to spend a fortune. All of the items that I have gotten from there have look just like the online picture and fit true to size.
The stuff i bought was cute and very cheap, it took a lot to arrive but i think thats because the shipping was to mexico. All in all i would totally recommend this, specially if you live in the us and the shipping is fast, i have worn over and over the clothes they sent me and i love them
I have ordered over 10 products off of Zaful and products have always come in perfect condition, and in the unfortunate case that there had been any issues with products Zaful have give me a refund and asked that I donate the items to charity which I think is an amazing ethic for a company to have.
Will definitely continue to shop on Zaful! And I do recommend them to my friends and family too!
I ordered bikinis and was very impressed with the quality for the super low price. Shipping took a very long time, but I will absolutely order again if I don't need my items asap.
When I heard about Zaful and there cheap prices i couldnt help but want to see for myself if it was deal. There most famous for there swim suits. I order a one piece swim suit and it is one of my fav swim suits. Before ordering you might want to look at sizing because it can run small. The shipping is long too but i think its worth it for the price. I got this one piece swimsuit for $15 and i have seen it at my local store for $100 dollars. If you are looking for deals on clothes and swim wear you might want to check Zaful out.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear HaMy,
Thank you for notifying us of your complaint.
Due to the stock issue, we have to split the order in different packages.
We do provide very accurate product descriptions on all of our product pages.
Please offer us your order number then we check the issue. You can submit a ticket to our support center here https://support.zaful.com/faq/index/index, you can write the subject as "complaint from sitejabber".
Best Regards
Zaful Customer Service