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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Canada
1 review
0 helpful votes
Follow Mozare B.
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I have a larger cup size with a smaller frame, so shopping for bikinis online is not something I usually do. However, zafuls great prices and unique bikinis make it so hard not to. I got a medium in most of my bikinis, they fit great, and the quality is also really good. There were no issues with shipment and delivery. Definitely recommend

Date of experience: January 13, 2018
California
1 review
0 helpful votes
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Great suit site
January 14, 2018

Super cute suits and excellent customer service! Overall, their suits run a little on the small side! The material of each suit is super soft and high quality! I wish their was an option to buy the two pieces of the bikini in two separate sizes, but I understand most places can't do this! The shipping wasn't necessarily fast but it came as promised (within two weeks). The prices are the best aspect of the site. Everything, especially sale items, is very amazingly priced! Overall, great site and will shop here again!

Date of experience: January 13, 2018
Morocco
2 reviews
0 helpful votes
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I love zaful
January 14, 2018

Am so satisfied with zaful and i love all the items i got from it, thats why i wanna share my experience with you guys, well i bought from zaful jeans, jerseys, jackets, watch, sunnies, make up brushes and jewelry and i really love them all, the quality is so great and I received my items as i saw them in the website!
They have really amazing clothes with a good price so I recommend it for you guys to check it.
The shipping time is as described and their costumer servise is so nice.

Date of experience: January 13, 2018
Canada
1 review
1 helpful vote
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Great swimsuits!
January 14, 2018

I ordered a swimsuit without expecting anything spectacular. The fabric is great, good quality and it fitted me perfectly. The shipping is however a little bit slow. I ordered for an event but it arrived too late. I would still recommend zaful, products are as shown in the pictures. I recommend reading the reviews under the products to know if you should size up or not. The sizes are often smaller than normal. I'm usually wearing small or medium and I always order in large on zaful.

Date of experience: January 13, 2018
Spain
1 review
0 helpful votes
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The best Christmas dress
January 14, 2018

I ordered at Zaful for Christmas and I can't be more happy. One of my pieces was a velvet dark red dress, that I wore for Christmas night, and it is incredible beautiful and with a really good quality, jut for 17.97 euros. I am sure I will order again, it is the best way to get trendy pieces really cheap.

Date of experience: January 13, 2018
Canada
1 review
1 helpful vote
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Cute and affordable
January 14, 2018

Zaful's swimsuits are really affordable, and this is why i decided to purchase my bathing suits on the website. I am located in Canada and it came a little after a month. I bought 3 items, one came separately and came after the two items. The quality is good, especially for the price! They were super cute and looked exactly like the pictures. But, I believe that you should size up on the top, especially if you wear D's like me!

Date of experience: January 13, 2018
Canada
1 review
1 helpful vote
Follow Rachel S.
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Zaful is a great website for buying super cute clothes and bathing suits for a great price! I've made many orders on this site and will continue to do so.
They have amazing customer service, if you have any issues at all with a purchase they will make it their priority to please you. If something you ordered doesn't fit, they will send you another in a different size no questions asked! I love this site.

Date of experience: January 13, 2018
North Carolina
1 review
1 helpful vote
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GREAT AND AFFORDABLE
January 14, 2018

I love ordering on Zaful. While it does take longer to get your items than other websites it is so affordable and makes it so worth the purchase. I typically have to order a size up on the website because they do run small. I have ordered about 10 bathing suits from them and never thought any of them looked cheap. Definitely suggest purchasing from Zaful.

Date of experience: January 13, 2018
Australia
1 review
0 helpful votes
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Outstanding
January 14, 2018

I have made 3 orders and purchased 8 products from Zaful so far and I'm extremely pleased with my orders. Through watching youtube Zaful hauls, visiting the Zaful website and going through the products with reviews, i've found so many affordable items that I absolutely adore. I am in love with every product so far and will continue to purchase from Zaful. :)

Date of experience: January 13, 2018
Australia
1 review
0 helpful votes
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Perfect!
January 14, 2018

I love this dress, it fits perfectly. I suggest if you are quite large up top I suggest you go up a size. Otherwise the material is good quality and looks just like the photo

Date of experience: January 12, 2018
Maryland
1 review
0 helpful votes
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I ordered two bathing suits and a hat from this website for less than $30.00! I was really happy with my purchases. I do recommend ordering a size up.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Inlove with ZAFUL
January 14, 2018

Zaful has the most affordable items that are great quality! The quality on an item has always been to the best to its ability that I have received. I have never had a problem with shipping it took 2 weeks to arrive, which was the estimated amount of time. Swimmers, tops, pants there all great on there for a great price! More people should be purchasing from this site!

Date of experience: January 12, 2018
Indiana
1 review
0 helpful votes
Follow Cailyn S.
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Shopping on Zaful has been a quick and easy experience! The products are nice quality and their customer service was outstanding! Whenever I had a problem I simply submitted a ticket and they always responded in a timely and polite manner and fixed the issue. I trust this site, also the clothes are so cute! I definitely would recommend Zaful to online shoppers.

Date of experience: January 12, 2018
Massachusetts
1 review
0 helpful votes
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Love love love!
January 14, 2018

Absolutely adore Zaful! Their products are of amazing quality and SO inexpensive! Definitely one of my favorite online shops.

Date of experience: January 12, 2018
Michigan
1 review
0 helpful votes
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Zaful has a WIDE selection of items for sale for extremely low prices. I typically tend to order the swimsuits. Each suit I ordered arrived in the time that they said it would and the items were of better quality than I had thought they would be. I mean you pay $12 for a swimsuit and you expect to get a $12 suit, but my favorite one (Shaping Crisscross Plunge One Piece) looks like it would cost 6x what I paid for it. I wore it probably 3x a week last summer all summer and it still looks like new. I would recommend taking a look at what they have, something might work for you!

Date of experience: January 12, 2018
Portugal
1 review
0 helpful votes
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Favorite online shop
January 14, 2018

I'm from Portugal and I love this store. I always received everything on time and I just have to say that I loved it, they were always friendly and the quality is very good!
I'd definitely recommend Zaful because they have cute things at affordable prices!

Date of experience: January 12, 2018
South Africa
1 review
0 helpful votes
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I'm from South Africa, and i was very sceptical about ordering from Zaful as ive never bought clothes internationally before. I browsed through their seamless easy to use website. I made a purchase of a dress. During that time i was worried because it had been 1 month and my dress had not arrived. I contacted their customer service, which they replied within the same day, they were very apologetic and offered me a refund, which i refused so they sent my dress again which i received after a week. The quality was of great quality and the fit was just right. After a successful first order, i proceeded make more order, which was delivery in less than a month. Im also very happy about the quality. I will be purchasing from Zaful as often as i can. Yes it does take a long time for stuff to be delivered but my advice is use tracking services offered to you and as well as your local post office to avoid non delivery of items ordered.

Date of experience: January 12, 2018
Sweden
1 review
0 helpful votes
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Beautiful bikini
January 14, 2018

I ordered from Zaful a green bikini and sometimes when you order a bikini and just look at the pictures on the website, when it arrives it can look different but when I got it it look just like the picture. I absolutely loved it it was a beautiful bikini but the strap was loose so I wrote to them and they sent me another one. So happy but this purchase and I recomend this website!

Date of experience: January 12, 2018
Virginia
1 review
0 helpful votes
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Good quality clothes!
January 14, 2018

I ordered a few sweaters. 3 of them came without any trouble except for one. After having spoken to the online helpdesk from Zaful. This was fast handled amd the sweater is on its way now. Overall; very happy with the quality and the servkce from Zaful!

Date of experience: January 11, 2018
Canada
1 review
15 helpful votes
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I do a lot of online shopping and this website and company is by far THE WORST. I ordered a ton of products from this website since December 4th, 2017 and it is currently January 11th, 2018 and STILL NO PRODUCTS. I turned to this website because the prices were fairly reasonable and I thought why not. But I learned my lesson, I'd rather spend extra money on other online websites knowing I will get my products early, they won't have a funny odour, and its a safe and reliable website. The tracking websites are by far the worst, there never updated. Never tell you where your products are. Never tell you when they are being shipped. NOTHING. Don't waste your time or money on this company. Also, the tracking websites they provide you with rarely work. There's always an "error". The materials aren't that great either, most have acrylic in them hence why they itch skin, and despite how much you wash them, or spray them with perfume, theres always a nasty odour. The WORST.

Date of experience: January 11, 2018
Charlie F. — ZAFUL Rep
over a year old

Dear Sabrina,
Thank you for taking your time to write your review.

We have submitted this delivery issue to check with forwarder.

All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.

We have messaged you regarding your issue. Please kindly login to your account and reply to us there.

Best Regards
Zaful Customer Service

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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