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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I am more impressed with these bikinis than expected. They are super cute and super in style. The material is very nice and very comfortable. The only reason I did not give the bikinis a 5 star review is because they were a little bit too small and I got the largest size available. I am 5'5,150lbs, 34 DD bra size and i usually wear a m/L in most clothing. For any girls with bigger boobs or a bigger butt, I would recommend sizing up for sure. Other than that, I LOVED the bikinis I chose and I got so many compliments on them!
I would say zaful is great for bikinis. They are very on trend and the styles are all cute and flattering. In addition this, they are all reasonably priced and great because i can buy multiple without spending all my money. The tops are also very cute and fit well, and customer service is always nice and willing to help.
I order from this site very often. I feel very well. I love their sweaters and their blouses. I also bought jeans and a beautiful coat.
Shipping is fast and payment is very safe.
I recommended it to many of my friends and they were enthusiastic.
Recommended given the low prices and the good quality.
This website is really good, I bought a couple times, They have useful items in their store, I saw the clothes and WOW, I've nothing to say, I just love this, and the prices are great! The store has a lot of coupons, even for students! Their website and their application are very comfortable. But no mater what, the prices are the best thing in the store.
I did end up getting my package and Zaful was extremely accommodating. I am very happy. If you are having any problems with your order reach out to their customer service or write a review. I had some shipping problems but all issues have been resolved and I love everything I got.
I ordered almost 2 months ago and still have not received my package. Customer service keeps saying to check the post office but my post office would send me a letter if they had something for me you dont just got to the post office and ask if they have anything for you. Customer service said that my order deadline is up and they would offer a solution but no solution has been offered they just keep telling me to go check my post office. Very disappointed. Im even starting to wonder if I will ever get my clothes.
I really like Zaful because of the amount of clothes that there are to choose from.
And their fast delivery time
Bought 3 cute swimsuits online during the winter months and cant wait to wear them this summer! Been itching to grab new swimmers as Ive been working out a more than ever and Im gaining more confidence to put on a swimsuit. 3 swimsuits for around $30 and the quality is alright. I put on the once piece I purchased and could hear the seams give way as I put it on. Im stoked to wear it, but also cautious as I dont want any nip slips down the road. Overall, good deal for the products.
I ordered from Zaful for the first time after clicking on an Instagram ad, and I honestly had low expectations at first. I've ordered from online clothing "cheap boutiques" before and they've always been OK, but eventually disappoint. ZAFUL WAS DIFFERENT! There are SO many more selections for both men and women, I'm a woman but I'm about to buy some more jackets from the men's section because they're just so good looking. The clothes that I ordered also came fairly quick, in great condition, and the sizes and fitting were all extremely accurate. I also have to mention that the quality did not feel cheap at all, and the material/colors haven't been ruined in the wash either. I have absolutely no complaints and will definitely keep ordering from Zaful in the future!
I'm really happy with my Zaful experience. I got two amazing swimsuits that I love. I recommend looking at the size chart and sizing up if you're in between sizes. I love the z-points you can get by sharing clothing items on social media or inviting friends, and then use the points to get discounts on your orders. Customer service is also really quick at responding and super helpful.
I have ordered from Zaful a couple times, and aside from the somewhat lengthy arrival time (to be expected since I am in the U. S) I have had no issues whatsoever. The sizes run small, so that is an important thing to note. The customer service representatives respond quickly and each process has been successful. I love the products I have ordered and it is great quality. I will continue to order from Zaful.
Zaful's swim suits are very inexpensive, but the designs are simple and gorgeous and fit very well on me. I normally size up from a Small to a Medium because they can fit very snug, and I don't like my bottoms pinching the fat on my sides. The mediums in both top and bottom fit perfect! Shipping is quick and I've never had any problems during shipping/ delivery. All the swimsuits are packed individually in a nice bag you can use again and again. Really love this website and would use again for future swim purchases.
I really love Zaful for the amount of clothes and accesories they offer because there is a lot to choose from!
Their clothes are very flattering and fashionable but you can also find there some basic and classic items that would go with everything, which I think is really great!
Mostly, what I love about buying their items is that they are really affordable and there are ALWAYS some discount codes so that you can save up even more!
I haven't experienced any issues with my orders on Zaful. The packages arrived as expected and the products were well and carefully packed.
Overall, I think this is a great site and if you have any doubts about it, I can assure you there is nothing to be afraid of and you can go ahead and place yourself an order and enjoy your picked items!
I'm impressed. Zaful is a great brand to buy from. From first-hand experience I have ordered from many other brands like Zaful before, and for me Zaful is the best. The greatest thing is that the product looks exactly like the picture. Which really made me happy because I have gotten things that don't look like the pictures from other brands before. Packages come really quickly. The only concern I would have is that the sunglasses are quite big but that's the only concern. Otherwise I am impressed and happy about Zaful.
This was the second order of bikinis I have purchased with Zaful and once again I am so impressed. Majority of bikinis are great for women who tend to be bigger on the hips then the breasts. The colours and styles are also really different to what you can find on other online fashion retailers. Any concerns made about orders are also quickly fixed by zafuls customer support team.
I ordered my clothes back in December. It's now February. WHERE ARE MY CLOTHES? I am unable to track my packages too. Some of my clothes have come but where are the rest? Its been almost 2 months now and I still haven't received the rest of my shipment. I am very disappointed.
Zaful clothes are super cute! I have ordered a handful of suits and sweaters from here! I definitely recommend this site. If anything doesn't fit or you are unhappy with it, the customer service is spectacular. All you have to do is send in a ticket and they help you out with whatever you need!
The clothes are cheap and high quality! There are amazing, so cute and beautiful. The hat is perfect size. Delivery is fast, i have my pack in 2weeks. Their customer service is so helpful and packaging is also very nice! But from the one order i have just 5 items from 8. I ordered pack in November and I don't have these 3 items. I really enjoy Zaful and their products. I always aim to find fashionable clothing at an affordable price, and Zaful always meets my needs.
Ordered once, package didnt arrive for a month, size was too small. Second time, ordered a hoodie (I'm a sucker) that appealled to me from a Facebook ad. Ordered it XL, came in size small. But not only that, the material was scracthy, uncomfortable, and wouldnt stretch, also couldnt find a return address anywhere.
It also concerns me 99% of their positive reviews are seemingly artificial, and only come from people who bought bathing suits/swimwhere. Very suspect. Should've have researched them more before ordering a single thing.
Dear Jamie,
We are sorry to hear that you are not satisfied with your order.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
We kindly ask that customers refer to our sizing charts located underneath the product description on every item page in order to choose the correct size.
Please kindly review our warranty policy here: http://www.zaful.com/returns/
Zaful offer standard or express shipping, which vary in shipping times.
For shipping methods, please click here: http://www.zaful.com/shipping-info/.
We have messaged you regarding your issue. Please kindly login to your account and reply to us there.
Thank you very much for your collaboration.
Best Regards
Zaful Customer Service
I placed an order with Zaful on November 24,2017 for a yellow gingham sundress to wear during Christmas vacation, and as soon as I put it on for the first time, I fell in love. Not only was the dress true to the picture on the website, it was also comfortable, flattering, and sturdy. This was not the first time id ordered something from Zaful and it certainly will not be the last!
My Zaful product came in stellar timing. Although not quite the right size (that part is kind of on me) their shipping was pretty and organized. Their packages were zipped and neat and it all came much faster than expected. I would recommend Zaful to others. My product looked exactly like the pictures and Im very happy with the quality and style.
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Jessica,
Thank you for raising this issue.
We are sorry that due to the stock issue, we sent your order into different packages.
Zaful offer standard or express shipping, which vary in shipping times.
For shipping methods, please click here: http://www.zaful.com/shipping-info/.
Please reply to our message via the ticket system, and we will offer a solution for you.
We look forward to hearing from you soon.
Best Regards
Zaful Customer Service