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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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The shipping from zaful took well over a month to arrive, but I had heard about this prior to ordering to made sure to leave plenty of time ahead of when I needed my order in by. The quality of the bathing suits I ordered were pretty good, I loved one of them, liked another, and didn't like the third at all but for the price I am still pleased with the products and will order more in the future.
Unfortunately everything I ordered was big on me, and accidentally I also ordered the same item twice. The items I ordered worth 100$, therefore I was really worried that I might won't get the refund back, or someone else would happen, but after I sent the package back to the office in Chine I received a refund, with any obstacles. I appreciate it a lot.
Dear Reut,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
10/10 recommend these bathing suits! They are extremely cute and affordable, I think the most I spent on one was $10. I ordered 10 bathing suits and 9 fit great, but customer service did an amazing job with the inconvenience of the bathing suit. I definitely suggest reading the reviews to make sure you purchase the correct size as they do run on the smaller side. Overall, best bathing suits I have ever bought, price and quality wise!
Dear Tracey,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Support
I saw that there are a lot of different opinions about this website. First of all since now I bought like 4 hoodies on a sale. They were really cheap in relation to other websites so I didn't really expect that they were like really high quality. But saying that they are on low quality wouldn't really satisfy. Being honest I was really pleased with my orderes even tho they weren't on that high quality I would say that the quality is all in all and in relation to the price really ok and also very depending on the apparel. The shipping was actually a bit long but I'm living in Germany so it is not that unnormal that a provider from the US or UK take a bit longer. I'm not quite sure but I think it took like 2 months or something. Zaful is not my fav clothing page and the reviews of the other users are making me a bit unsure but my experience were all in all very good and I would certainly buy again on Zaful.
Dear Matteo,
Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.
Many thanks,
Zaful Customer Support
I have purchased a few items from here so far, a bathing suit, a 2 piece dress, and some other items.
This website is great! I have always been skeptical of online shopping, but I have no complaints here!
The deals are AMAZING. My bathing suit was only $15! It fits great, and shipping was pretty quick (between 1 and 2 weeks)! I did read reviews before purchasing, and it said to order a size up, so I did! But they also have a size chart for different countries as you are choosing your items, so if you weren't aware to order a size up, you should see the chart anyway when adding the item to your cart!
10 STARS. I will definitely continue to use this company!
Dear Kaitlyn,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
Ever since I ordered bikinis from Zaful I've never been to other websites. I just like how affordable their products are yet you get pretty amazing fabric. I always order Small sizes and it always fits on me. Way to go Zaful!
Dear Chelo,
We appreciate that you took the time to write a review.
Best regards,
Zaful Customer support
My first time ordering from their website, I was a little skeptical because I thought that it would be a "you get what you pay for" kind of deal. In reality, the items I ordered were great quality, and I will continue to order from this site. I HIGHLY RECOMMEND in buying their bikinis. They have a such a great variety in bikinis for a cheap price. The only bad thing I would say about this site is that I have to go through Paypal to purchase items, but overall I recommend everyone to use this site.
Dear Tatiana,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
I made a video trying on Zaful Swimsuits!
https://www.youtube.com/watch?v=vHna7dWP__A
I love their Swimsuits! I think the quality is great, but be careful on what suits you choose! Make sure the cut of the bathing suit top is not too revealing because sometimes the tops ran a little small on me. Great company and quality overall.
Dear Angela,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Support
I ordered a couple of jumpers early last November and they just never arrived I contacted the customer service many times and they kept saying they had shipped it out so it wasn't their fault and that the deadline was 28th January, firsy off all the waiting period is too much why should I wait 2 months for a couple of jumpers and once the deadline had passed the clothes still never arrived. I would advise people to not purchase any clothing from this company they really are not worth your time and money.
Dear Sidra,
We appreciate that you took the time to write a review.
We offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
We have messaged you regarding your issue. Please kindly login to your account and reply to us there.
We look forward to hearing from you soon.
Best Regards
Zaful Customer Service
I totally read the reviews and saw all the negative ones but decided to take my chances however I SHOULD NOT HAVE. My order said 3-5 days for dispatch and I paid for express shipping which was 7-10 days and now they are saying that it won't ship for A MONTH. I WOULDNT HAVE PAID FOR EXPRESS SHIPPING IF IT WAS GOING TO TAKE A MONTH. I'm pretty cheesed y'all
Dear Sam,
We appreciate that you took the time to write a review.
We are sorry that we have not sent your order out due to the stock issue.
We offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
We have messaged you regarding your issue. Please kindly login to your account and reply to us there.
We look forward to hearing from you soon.
Best Regards
Zaful Customer Service
The sweaters/sweatshirts that I received from Zaful were amazing quality! They are very thick, and so soo trendy! I loved the entire experience. Customer service were quick to respond to questions that I had, and got back to me in a timely manner.
10/10 would recommend and i def would buy from again!
Dear Ellen,
Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.
Many thanks,
Zaful Customer Support
As a college student, I am always looking for new websites that sell trendy, modern clothes for a cheap price. When I first discovered Zaful, I fell in love with absolutely every clothing item on the site and after noticing that the prices were all relatively low, I began my online shopping addiction! Over the past 2 summers, I have made many, many bikini purchases from here. I love how unique these bikinis are, so that when I'm at the beach I can be one of a kind! I had assumed that the quality was going to be bad considering how inexpensive the products are, however, I was wrong. Being aware that these products are so cheap, I was so pleased with the quality and materials of these bikinis, they are very effective both in and out of the water, they fit well (sized up for the most part), and are super comfortable. Most of the bikinis look how they are presented in the cover photos (shading of the color may be slightly different), but just to double check, I typically view the customer reviews prior to ordering my items to see pretty much always positive reviews. Even on items that haven't been reviewed, I fully trust Zaful to sell me something that I'll love and wear over and over again. I 100% recommend Zaful to girls who are looking for cool, chic pieces to spice up any wardrobe!
Dear Sarah,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
Zaful is very on top of trends and offers great prices for their products.
Every time I have ordered from them, however, the package takes an extremely long time to arrive, and often comes in two pieces.
After my last order, the zip code was somehow only slightly off from my actual code. The package was extremely hard to track, and only one of the parcels arrived, almost exactly a month after the order had been placed. The other package was sent back to them due to incorrect address, and they only offered me a partial refund.
Customer service was helpful. They responded to me the same day every time I sent a message.
A lot of the clothes are cute and pretty well made, but certainly not perfect. There are usually one or two little difficulties with their items that I don't have a hard time overlooking.
Dear Malley,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
Really enjoyed zaful as a whole and picked adorable clothes that so many people have complimented. Other users reviews really help with finding out more about sizing and quality of pieces. Will definitely be buying from them again
Dear Customer,
We appreciate that you took the time to write a review.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
Видеообзор: https://youtu.be/FALu63k2wTo
Характеристики:
Температура: °С
Влажность: %
Диапазон температуры: -50 °С 70 °С
Шаг измерения температуры: 0,1 °С
Точность измерения температуры: ± 1 °С
Цикл замера температуры: каждые 10 секунд
Диапазон влажности: 1099%
Шаг измерения влажности: 1%
Точность измерения влажности: ± 5%
Тип дисплея: ЖК
Питание: 2 x 1,5 В LR44
Dear Zheka,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
At first I was skeptical about ordering items on Zaful. Although there were many videos on youtube I watched of people reviewing their items, I didnt 100% trust them. But I decided i'll just try it out by buying one item. It took 2 weeks to arrive and to my surprise, it was great quality! The item was very affordable too for how trendy it was at the time. I would recommend looking at reviews on specific items before committing on purchasing it though. Overall im very satisfied and just booked another order!
Dear Jenni,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Support
Zaful has really cute cheap options and they're always giving me rewards and coupons so I keep buying lol overall happy but standard shipping takes a little longer than i would like
Dear Taylor,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
It was my first time buying swimsuits from Zaful and I gotta say, I was impressed! I bought three different sets, two of them only took about 2 weeks to arrive, and the third one over a month. If you want them to fit nicely, you should measure yourself and check the measurements in comparison, but as I was too lazy I just got a size up as most people recommended in the comments. They ended up fitting perfectly, the quality of the materials was great and I was overall very impressed! What you get is incredibly amazing for what you pay!
Dear Irene,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
I am a fairly new shopper at Zaful, and before I began using them as a retailer, I was concerned with the negative reviews they received. I was worried I wouldnt get my products, that they wouldnt fit accurately, and that if I needed to make a return, the customer service department wouldnt help me. All of this was WRONG. I decided to take the plunge and order a few items from their site. Not only was the delivery incredibly fast, but 6 out of the 9 items I purchased fit me PERFECTLY. Zaful reimbursed me for the three items that did not fit, and told me to either kee the items, donate them to charity, or give to someone in need. Their customer service is upstanding, their products are amazing, and the shipping time is very reasonable considering their main warehouse is stationed in China and I live in the U.S. I will continue to recommend Zaful to people given my positive experiences with the company.
Dear Jennie,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
I purchased 5 swimsuits on this order, their prices are low and reasonable. Since I ordered right after Black Friday they had a high order volume so it took a long time for the swimsuits to come, but it's understandable since it's a busy time of the year. Eventually I got all 5 swimsuits, and they're all great except for a few issues. I have a little bit bigger chest but smaller waist, so I typically need a medium in tops and small in the bottoms. I bought all 5 swimsuits as a medium, 3 out of the 5 swimsuits fit both top and bottom well. However 2 of them the bottoms were extremely large, even though it was a medium. I've come to the conclusion that it is hit or miss with the bottoms fitting if I buy medium. I rely on reviews with pictures so I can get a good idea if the medium swimsuit will fit me.
Dear Stephanie,
We appreciate that you took the time to write a review.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Natalie,
We appreciate that you took the time to write a review.
Best regards,
Zaful Customer support