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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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I was a little skeptical at first seeing how cheap all the clothes were for how nice they looked but I was pleasantly surprised to find that the clothes themselves are amazing as well! I got a pink ombre sweatshirt and it fits perfectly and the material feels so soft and comfortable. Definitely got a loyal customer out of me!
It's an excellent store with a litle of every thing. The website is very easy to use! It was in zaful i order clothes for the first time in the internet and it went very weel also when I had a problem they solved it like a blinck!
Dear Luisa,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
It's truly amazing that they have every fashion piece that you could imagine. Items are well made, they're safely packed and they look perfect on you. Everything has different sizes to choose from, many cool colors. Payment is quick, no problems with that. You can track your order and Zaful even send you links to it. I recommend this shop from the bottom of my heart.
Dear Klaudia,
We appreciate that you took the time to write a review.
Best regards,
Zaful Customer support
This was my first time ordering at Zaful and I was a little nervous because I see many company ads that claim to ship worldwide and they have great prices. I ordered a swim suit bikini, a pair of sunglasses, and a selfie-tripod. Everything came EXACTLY like the photos and the quality was surprisingly very high. Definitely planning on making an order again. Note that you should order a little in advance depending on your location because the ship time takes a couple of weeks. :)
Dear Yasmine,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
I found Zaful not long time ago, but I´m already in love.
I think that Zaful is a great site for searching interesting things that are going to suit you perfectly!
All staff that I received from Zaful is well-made and the quality is very high, so I recommend it!
Dear Dasha,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Support
All stuff is so cute and there is so much to choose. I love their swimsuit and ok, the fabric is cheap and I found very difficult to guess the right size but guys, it's so cheap! I took wrong sizes many times and they always gave my money back.
I suggest watching the reviews before order.
Shipping was faster than I thought and they always wrote me about the progress of the shipping.
I will certainly order again
Dear Anita,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
Zaful is a fantastic online store! Super fashion clothes at very low prices. I knew it through an Instagram advertising. The quality of the clothes is incredible, perfect stitching, just like in the photos. I made an order in date 9/08/2017 with order number UU************** and reference number WW*******.
With the shipment there were no problems, items arrived sooner than expected and this helped me so much. Assistance is fast and efficient. The sizes are right, and feedbacks help in the choices. Zaful is easy to use so Im in love with it.
Dear Annalisa,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
I ordered my first swimsuit after hearing tons about them online through social media, so I finally decided to give in and try it out. Process went through easily, received tracking info in a timely matter and next thing you know my package had arrived! It was nicely packed in a frosted zip baggie (didn't expect that!) and once I felt how thick the material actually was I was SOLD! Amazing for the price and up to date to trendy suits! Will be buying back for more!
Dear Diana,
We appreciate that you took the time to write a review.
Best regards,
Zaful Customer support
I love this webshop! Their items are super cute and fashionable, cheap, and good quality. My parcel shipped out after one day, and it came 10 days after (to Croatia). Everything was same as the pictures from their website, and materials were good! I bought my friend a choker set, and she loved it. I will shop there again!
Dear Ema,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
I purchased a swimsuit from Zaful and I am in love with it! It was a great price and the quality of the swimsuit was great. It took about a month to receive my purchase but I was aware of that ahead of time, therefore the time it took to ship was not a problem. Will definitely be purchasing from this store again!
Dear Michelle,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Support
Zaful è una buona marca. I servizi di spedizione non sono dei più veloci (una trentina di giorni). La politica dei resi e l'assistenza sono ottimi, sempre disponibili e pronti a risolvere i problemi. La qualità dei prodotti è buona, soprattutto per quanto riguarda il rapporto qualità/prezzo.
Dear Andrea,
Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.
Many thanks,
Zaful Customer Support
Many times I bought different things from this store and almost always I was very happy with them. Good quality for a small price. In the pictures they show exactly the clothes they sell (in some other shops there are fakes). This is one of my favourite foreign shops.
Dear Magdalena,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
In love with al the bikinis I bought there! Good quality for a good price. Shillings to Europe didnt take long. Arrived fast.
Dear Olivia,
We appreciate that you took the time to write a review.
Best regards,
Zaful Customer support
I had a very good experience, i just recommend you to order a size up (always look at the sizing chart, they are very useful) but overall the product is fine. And also they have an amazing customer service.
Dear Camilla,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
I literally recommend Zaful to my friends whenever I have the chance to! Everything I have ordered so far has surpassed my expectations in regards to online shopping. The prices are so affordable and the quality of such items were better than I expected. The items had come in a timely fashion. Overall, I was very please. I have ordered three times so far and I will continue to.
Dear Sophia,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
Recently got four amazing trendy staple items from awful to complete my wardrobe, very happy with the items!
Dear Raven,
Thank you for your feedback.
We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Support
I love zaful! They have the cutest clothes for those on a budget. They have a huge selection of bikinis which are high quality and comparable to high end designers. The clothes are high quality material as well. Love shopping here!
Dear Sofia,
Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.
Many thanks,
Zaful Customer Support
While trying out zaful I realized that they have cheap prices and they have very cute and trendy items. When i first ordered from them the shipping did not take a long time however toward the holidays it took a long time to deliver to my house which was a slight downside (my friend ordered from zaful and got the sped up shipping and it came SUPER quick which was perfect timing). I LOVE their bathing suits and they also have some cute tops. However, it does take a while to get a response from them bc the company is from china.
Dear Mylo,
We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.
Best regards,
Zaful Customer support
If youre looking for amazing quality for a very low price then check out Zaful! Sizing is a bit off but when you read the reviews everyone is pretty helpful with whether or not to size up / down! Shipping for me took a bit longer than Id hoped but thats expected when I live in Canada. Highly recommended trying out Zaful.
Dear Rish,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support
Zaful es una marca fabulosa. Me encanta obtener artículos al mejor precio y que además sean bonitos y duraderos. A mi me encanta estar a la moda, y todo lo que está en tendencia lo encuentro ahí. El método para comprar no es para nada complicado y mis paquetes me llegan a Venezuela aproximadamente en 1 mes y todo en buen estado.
Dear Yaimar,
Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer support
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Chris,
Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.
We hope to see you again on Zaful.com soon!
Best regards,
Zaful Customer support