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ZAFUL

2.9

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ZAFUL Reviews Summary

ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.

service
871
value
866
shipping
880
returns
484
quality
868
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Florida
1 review
0 helpful votes
Follow Chris V.
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Seriously amazing!
March 19, 2018

I was a little skeptical at first seeing how cheap all the clothes were for how nice they looked but I was pleasantly surprised to find that the clothes themselves are amazing as well! I got a pink ombre sweatshirt and it fits perfectly and the material feels so soft and comfortable. Definitely got a loyal customer out of me!

Date of experience: March 17, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Chris,

Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Zaful.com soon!

Best regards,
Zaful Customer support

Portugal
1 review
0 helpful votes
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Everything u need
March 19, 2018

It's an excellent store with a litle of every thing. The website is very easy to use! It was in zaful i order clothes for the first time in the internet and it went very weel also when I had a problem they solved it like a blinck!

Date of experience: March 17, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Luisa,

We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.

Best regards,
Zaful Customer support

Klaudia K.
Poland
1 review
0 helpful votes
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Great online shop
March 19, 2018

It's truly amazing that they have every fashion piece that you could imagine. Items are well made, they're safely packed and they look perfect on you. Everything has different sizes to choose from, many cool colors. Payment is quick, no problems with that. You can track your order and Zaful even send you links to it. I recommend this shop from the bottom of my heart.

Date of experience: March 17, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Klaudia,

We appreciate that you took the time to write a review.

Best regards,
Zaful Customer support

Canada
1 review
0 helpful votes
Follow Yasmine R.
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This was my first time ordering at Zaful and I was a little nervous because I see many company ads that claim to ship worldwide and they have great prices. I ordered a swim suit bikini, a pair of sunglasses, and a selfie-tripod. Everything came EXACTLY like the photos and the quality was surprisingly very high. Definitely planning on making an order again. Note that you should order a little in advance depending on your location because the ship time takes a couple of weeks. :)

Date of experience: March 16, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Yasmine,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Zaful.com again soon for all our latest deals.

Best regards,
Zaful Customer support

Lithuania
1 review
0 helpful votes
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Super cool!
March 19, 2018

I found Zaful not long time ago, but I´m already in love.
I think that Zaful is a great site for searching interesting things that are going to suit you perfectly!
All staff that I received from Zaful is well-made and the quality is very high, so I recommend it!

Date of experience: March 16, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Dasha,

Thank you for your feedback.

We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.

We appreciate your support.

Thank you,
Zaful Customer Support

Italy
1 review
0 helpful votes
Follow Anita P.
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Cute stuff low prices
March 19, 2018

All stuff is so cute and there is so much to choose. I love their swimsuit and ok, the fabric is cheap and I found very difficult to guess the right size but guys, it's so cheap! I took wrong sizes many times and they always gave my money back.
I suggest watching the reviews before order.
Shipping was faster than I thought and they always wrote me about the progress of the shipping.
I will certainly order again

Date of experience: March 16, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Anita,

We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.

Best regards,
Zaful Customer support

Italy
1 review
0 helpful votes
Follow Annalisa S.
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Zaful is a fantastic online store! Super fashion clothes at very low prices. I knew it through an Instagram advertising. The quality of the clothes is incredible, perfect stitching, just like in the photos. I made an order in date 9/08/2017 with order number UU************** and reference number WW*******.
With the shipment there were no problems, items arrived sooner than expected and this helped me so much. Assistance is fast and efficient. The sizes are right, and feedbacks help in the choices. Zaful is easy to use so Im in love with it.

Date of experience: March 15, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Annalisa,

Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Zaful.com soon!

Best regards,
Zaful Customer support

Texas
1 review
0 helpful votes
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Impressed!
March 17, 2018

I ordered my first swimsuit after hearing tons about them online through social media, so I finally decided to give in and try it out. Process went through easily, received tracking info in a timely matter and next thing you know my package had arrived! It was nicely packed in a frosted zip baggie (didn't expect that!) and once I felt how thick the material actually was I was SOLD! Amazing for the price and up to date to trendy suits! Will be buying back for more!

Date of experience: March 14, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Diana,

We appreciate that you took the time to write a review.

Best regards,
Zaful Customer support

Croatia
1 review
0 helpful votes
Follow Ema K.
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Love this site!
March 17, 2018

I love this webshop! Their items are super cute and fashionable, cheap, and good quality. My parcel shipped out after one day, and it came 10 days after (to Croatia). Everything was same as the pictures from their website, and materials were good! I bought my friend a choker set, and she loved it. I will shop there again!

Date of experience: March 14, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Ema,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Zaful.com again soon for all our latest deals.

Best regards,
Zaful Customer support

Wisconsin
1 review
0 helpful votes
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Affordable and Cute!
March 17, 2018

I purchased a swimsuit from Zaful and I am in love with it! It was a great price and the quality of the swimsuit was great. It took about a month to receive my purchase but I was aware of that ahead of time, therefore the time it took to ship was not a problem. Will definitely be purchasing from this store again!

Date of experience: March 13, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Michelle,

Thank you for your feedback.

We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.

We appreciate your support.

Thank you,
Zaful Customer Support

Italy
1 review
1 helpful vote
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Molto buono!
March 17, 2018

Zaful è una buona marca. I servizi di spedizione non sono dei più veloci (una trentina di giorni). La politica dei resi e l'assistenza sono ottimi, sempre disponibili e pronti a risolvere i problemi. La qualità dei prodotti è buona, soprattutto per quanto riguarda il rapporto qualità/prezzo.

Date of experience: March 13, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Andrea,

Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.

Many thanks,
Zaful Customer Support

Poland
1 review
0 helpful votes
Follow Magdalena K.
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Many times I bought different things from this store and almost always I was very happy with them. Good quality for a small price. In the pictures they show exactly the clothes they sell (in some other shops there are fakes). This is one of my favourite foreign shops.

Date of experience: March 13, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Magdalena,

Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Zaful.com soon!

Best regards,
Zaful Customer support

NL
1 review
0 helpful votes
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Love it!
March 17, 2018

In love with al the bikinis I bought there! Good quality for a good price. Shillings to Europe didnt take long. Arrived fast.

Date of experience: March 13, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Olivia,

We appreciate that you took the time to write a review.

Best regards,
Zaful Customer support

Italy
1 review
0 helpful votes
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Very good!
March 17, 2018

I had a very good experience, i just recommend you to order a size up (always look at the sizing chart, they are very useful) but overall the product is fine. And also they have an amazing customer service.

Date of experience: March 13, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Camilla,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Zaful.com again soon for all our latest deals.

Best regards,
Zaful Customer support

New York
1 review
0 helpful votes
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I literally recommend Zaful to my friends whenever I have the chance to! Everything I have ordered so far has surpassed my expectations in regards to online shopping. The prices are so affordable and the quality of such items were better than I expected. The items had come in a timely fashion. Overall, I was very please. I have ordered three times so far and I will continue to.

Date of experience: March 12, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Sophia,

We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.

Best regards,
Zaful Customer support

Israel
1 review
1 helpful vote
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Favourite Website!
March 14, 2018

Recently got four amazing trendy staple items from awful to complete my wardrobe, very happy with the items!

Date of experience: March 12, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Raven,

Thank you for your feedback.

We are glad to hear that you had a positive shopping experience with us and look forward to seeing you on Zaful.com again soon.

We appreciate your support.

Thank you,
Zaful Customer Support

New York
1 review
0 helpful votes
Follow Sofia L.
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Love zaful!
March 14, 2018

I love zaful! They have the cutest clothes for those on a budget. They have a huge selection of bikinis which are high quality and comparable to high end designers. The clothes are high quality material as well. Love shopping here!

Date of experience: March 12, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Sofia,

Thank you for taking the time to write a positive review about your shopping experience.
We really appreciate it.

Many thanks,
Zaful Customer Support

New Jersey
1 review
0 helpful votes
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I like it cute stuff
March 15, 2018

While trying out zaful I realized that they have cheap prices and they have very cute and trendy items. When i first ordered from them the shipping did not take a long time however toward the holidays it took a long time to deliver to my house which was a slight downside (my friend ordered from zaful and got the sped up shipping and it came SUPER quick which was perfect timing). I LOVE their bathing suits and they also have some cute tops. However, it does take a while to get a response from them bc the company is from china.

Date of experience: March 12, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Mylo,

We would like to thank you for your comment about Zaful. We always try our best to please our customers and offer the best service possible.

Best regards,
Zaful Customer support

Canada
1 review
0 helpful votes
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Excellent experience
March 14, 2018

If youre looking for amazing quality for a very low price then check out Zaful! Sizing is a bit off but when you read the reviews everyone is pretty helpful with whether or not to size up / down! Shipping for me took a bit longer than Id hoped but thats expected when I live in Canada. Highly recommended trying out Zaful.

Date of experience: March 12, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Rish,

Thank you for your kind review about Zaful.
We are always happy to hear when our customers have enjoyed their experience shopping with us.

We hope to see you again on Zaful.com soon!

Best regards,
Zaful Customer support

VE
3 reviews
1 helpful vote
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Fabulosa
March 12, 2018

Zaful es una marca fabulosa. Me encanta obtener artículos al mejor precio y que además sean bonitos y duraderos. A mi me encanta estar a la moda, y todo lo que está en tendencia lo encuentro ahí. El método para comprar no es para nada complicado y mis paquetes me llegan a Venezuela aproximadamente en 1 mes y todo en buen estado.

Date of experience: March 10, 2018
Charlie F. ZAFUL Rep
over a year old

Dear Yaimar,

Thank you for your friendly review. We are glad to hear that you had a positive experience shopping with us.

Check back at Zaful.com again soon for all our latest deals.

Best regards,
Zaful Customer support

From the business

ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


zaful.com
Coventry, WMID, United Kingdom
+1071
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