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ZAFUL has a rating of 2.9 stars from 5,971 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ZAFUL most frequently mention tracking number, business days and credit card. ZAFUL ranks 7th among Discount Clothing sites.
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White dress: Absolutely beautiful, but keep in bind you'll only be able to wear it over a bikini to go to the beach or something (the picture is from a Lual I went at the beach with friends and we went swimming). The front is fine, but the back is completely sheer, so idk... I wouldn't wear it in a mall lol
Blue dress: Super flattering in the body! It has a white strip in the back that was too big, but it took me 10 min to cut and sew it back on. I think they do that to ensure the dress will fit you, and you can alter that strip according to your shoulder width. Everyone kept asking me where I got it! Love it! I'm 5'4" and I got a M. Small would have fit too, but I like the flow it has with the super large sleeves.
Zaful offers great products, and also great customer service. The Z points they offers encourage a lot of people to write reviews about products en post pictures of them. This really helps customers to decide what would look good on them. The customer service is always ready to help you with every problem you might have, and they respond very quickly. I didnt receive my order once, and they immediately send it again, without extra charges.
I odered 1 swimsuite and a short, and are very beautiful.The price in Zaful is very favorable despite other wbsides.
I am from Brazil and I am very satisfied with the service provided by the store. I am a long time customer and I always buy clothes through the site, there was never any problem related to the team. The support provided is fast and the clothes are exactly as described.
I have ordered from Zaful 2 times and they give you amazing quality products with five star shipping and amazing costumer service I really recommend buying from zaful
Zaful has such good affordable pieces and the items always come in great quality. I have ordered from Zaful several times and am always pleasantly surprised. If you are on the edge of whether or not to place your order- do it!
Clothes were the same as the picture showed. I'm glad to have ordered in this webside. And it was not the first time. I had already ordered there 2 bikinis and the product was great. Thaks!
I've ordered from Zaful twice. With the help of customers reviews, I was able to find the products I was looking for without having to worry about size at that point. Obviously, the price is really low, so you can't expect a Frankies bikini material out of it, but you can easily find good quality items that are comparable to forever 21/target etc. I believe its worth it and you save a lot of money.
10 things:
* Lovely customer service
* Fantastic prices
* Nice shipping rates
* Good sales
* Amazing quality of clothes
* Reviews w/ pictures! - really helps when deciding whether to buy something or not!
* Fashionable items, statemen pieces AND basics to really nie prices
* Nice shipping - with tracking!
* Fast shipping - my longest order took about 3 weeks, but it was due to holidays!
* Durable clothes
* True to size clothes - if not customer service helps out :)
I've bought multiple bikinis from Zaful in the past and have had great experiences. The color shown in the pictures online match perfectly, as well as the cut. For the price you're paying for these bikinis, I'd say the quality is very good. One thing I'd say that disapointed me was the sizing because they're not very true to theri size guide. I'd like to see a more accurate size guide in the future.
If nothing goes wrong with your order then it should be fine but if anything does go wrong ZAFUL will NOT help. They have AWFUL customer service and are terrible and rude in their responses. I ordered earrings and never received them even though in their tracking system it says RECEIVED. I paid extra insurance for delivery and it meant nothing to the customer service representatives. They did absolutely NOTHING to help. Even if you don't think you're paying a lot, the cheap prices are not worth the trouble, it is simply a waste of your time and money. Then they try to send you a $20 gift certificate to write a good review about them. Please don't trust this company and save yourself from a terrible experience.
I ordered a few bathing suits back in February 2018 for my spring break trip in March. Shipping took a bit of time but they were HONEST about the time it would take. I received my package on time just took about 3ish weeks.
The bathing suits run small. I ordered all of mine Larges. The tops usually fit or were a bit small, and the bottoms were all small. I recommend ordering your size larger than you normally would.
As for quality, the bathing suits are well made for their price. I was expecting bad quality and for them to be falling apart considering they were cheap but they were surprisingly good quality. Definitely could be better quality, but enough to last you a season or two if you wear them frequently. Ive washed all of them and ran into no conflict there as well.
I continue to order them and tell friends about this website as well. It really is the best bang for your buck. You get an entire swimsuit (top and bottom) for relatively cheap and theres always sales going on. You can normally buy 2-3 swimsuits off of this website for the price of one from any mall store.
Overall, I recommend buying from them if youre going for fashion. If you need a good durable long lasting piece, perhaps look elsewhere.
I bought two bikinis from Zaful and I love them! They are so cute and flattering! Shipping was quick as well! Will be buying more!
Ordered a dress over 3 weeks ago from Florydays. As of today, no dress. How on earth can a company operate with no customer service, no way to contact them and no communication from them?
Zaful has really cheap prices for really cute clothes. If you're looking for fast-fashion, this is a great site to use! They also have a fun point/reward system. Sizes are always smaller than you think, and waiting for you package will take awhile, though.
I have seen them advertising online for years... after finally giving it a shot and placing my first order i cannot rave about them enough.
Love the quality, the variety of styles and even more... their customer service is amazing!
I order from zaful 4 months ago and I didn't received my order I tried to contact them and they said that it didn't passed the deadline and it will arrive till that time. After some days I send them an email If I can take my money back and they responded that the package arrived to my country. After all i still didn't received any of my clothes. I am very disappointed. :/
Dear Alexandra,
Thank you for notifying us of your complaint.
Please note the actual delivery time may be affected by peak shipping periods, public holidays, bad weather and other reasons.
We at Zaful offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: http://www.zaful.com/shipping-info/.
We have sent you a ticket regarding your issue via our Support Center. Please login and kindly reply to us there.
We look forward to hearing from you.
Best Regards
Zaful Customer Service
I ordered a bikini for about $15 and waited a month to receive an extremely low quality swim suit. It was barely sewn together and looked like it could break at any moment. The border of the swim suit was supposed to be a scallop pattern and it didn't look anything like the picture. Due to the amount of time it took to get it, I didn't bother to even return it. However, I have friends who have ordered from this site and had better luck. I guess its mostly a hit or miss.
Dear Brianna,
Thank you for raising this issue.
Zaful offer standard or express shipping, which vary in shipping times.
For shipping methods, please click here: http://www.zaful.com/shipping-info/.
All of our products follow strict quality checks and we always aim for our products to meet our customer's satisfaction.
Kindly see here for details about our warranty and returns policies: http://www.zaful.com/returns/
We have sent you a ticket regarding your issue via our Support Center. Please login and kindly reply to us there.
Thank you for your understanding and support.
Best Regards
Zaful Customer Service
I would highly recommend Zaful! The prices and quality of the pieces was amazing. Great styles and huge variety to choose from. I recommend looking at review for information on sizing as sizing can differ from country to country and between different pieces but overall I am extremely satisfied with my order. Additionally I am pleased with how fast Zaful responded to any inquiries I had about my order
Dear Steph,
Thank you for your feedback.
We are glad to hear that you had positive shopping experience with us and we are look forward to seeing you on Zaful.com again soon.
We appreciate your support.
Thank you,
Zaful Customer Service
I've ordered from Zaful.com twice now and everytime has been a success! Ofc, you have to remember to order based on the size guide, the measurements, to be sure you get the right size. The materials are fine, not super high quality, but you get what you pay for and the service is DEVINE! They respond quickly and helps you out any way they can.
Dear Gabrielle,
Thank you for sharing your experience with us.
We really appreciate your support.
Check back at Zaful.com again soon for all our latest deals.
Best regards,
Zaful Customer Service
Answer: Dear Preethi, Thank you for taking the time to give us feedback. I am really sorry to hear that your feel this way about our company. I will do my best to help. Please consider the following points: Please note that we are a proper registered company that has been around since 2007. We Zaful are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.zaful.com/ We are aware that we we need to improve on some aspects. Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer. Please let me know if you have any questions, we are always here to help. Thank you for your understanding. Best Regards Zaful Customer Service
Answer: Dear Lilly, Thank you for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Zaful offers a 30 day Warranty for all products. Please refer to our policy here: http://www.zaful.com/returns/ If any problem after receiveing your order, please email to [email protected] or submit a ticket here: https://support.zaful.com/ticket/ticket/index Best Regards Zaful Customer Service
Answer: Dear Mikki, Thank you for your inquiry. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your understanding. Best Regards Zaful Customer Service
Answer: Dear Madeline, Thank you your feedback. Please feel free to place the order for the item you like. We ship from China. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear julia, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
Answer: Dear Zohra, We regret the inconvenience or frustration that your experience has caused you. Please note that we are a proper registered company that has been around since 2007. We are aware that we need to improve on some aspects. Please rest assured that we always do our best to help our customers and satisfy our customer. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Tiana, Thank you for your inquiry. According to our company policy, and in order to protect the benefits of both seller and buyer, we'd like to confirm the payment information first. You can refer to this link http://www.zaful.com/payment-check/ for details. If any question, please email to [email protected]. Best Regards Zaful Customer Service
Answer: Dear Valentina, Thank you for your post. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours. Zaful performs a strict quality control on all products. We offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear evie, Thank you for your message. Please feel free to place the order for the item you like. Zaful performs a strict quality control on all products. Our QC team will inspect carefully your items one by one before we ship them to you. Zaful offers a 30 day Warranty for all products. If any question, please email to [email protected]. We will try our best to help you. Best Regards Zaful Customer Service
Answer: Dear Melinda, Thank your for your message. We have a size chart displayed on each product page. Go to the product page, scroll down, the size chart is in the product description. Please select the size that matches your own measurements. Thank you very much for your cooperation. Best Regards Zaful Customer Service
ZAFUL offers a wide selection of trendy fashion style women's clothing. Affordable prices on new tops, dresses, outerwear and more.


Dear Mara,
We sincerely apologize for this delivery issue.
According to the shipping website the package has been delivered.
Unfortunately these kinds of losses are beyond our control.
Please refer to our terms and conditions about shipping here for more details: http://www.zaful.com/terms-of-use/
Please rest assured that we will do our best to resolve any issues to your satisfaction.
We have contacted you via ticket with our solution, please check it and reply to us.
We look forward to hearing from you.
Best Regards
Zaful Customer Service