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YellowPages.ca

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YellowPages.ca Reviews Summary

The homepage of Yellow Pages Canada features a search bar at the top, allowing users to find local businesses and services. The page also includes sections for popular searches, featured articles, and a map view of nearby locations. Users can browse by category or location, and there are links to various tools and resources such as the YP app, X, Facebook, and Instagram. The page also includes information about advertising with Yellow Pages and managing print directory delivery.

This summary is generated by AI, based on text from customer reviews

service
110
value
108
shipping
50
returns
67
quality
101
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Canada
1 review
1 helpful vote
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Tons of technical issues
February 22, 2024

Our yellow pages account has reverted back to 2011, a couple of addresses ago and we have no images. If we try to sign in to YP business, its a black page on Chrome browser with an iMac and the same on the Chrome browser with windows. Every time we try to upload, it comes back with a technical error. Thank god we don't need Yellow pages anymore really.

Date of experience: February 22, 2024
Canada
1 review
0 helpful votes
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Excellent service
February 18, 2024

Henry has put forth impeccable effort in our house painting. He is professional and meticulous! It was a pleasure working with him I would definitely recommend his workmanship!

Date of experience: February 18, 2024
Canada
1 review
0 helpful votes
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Bad management, they promise something and don't commit the their word! Will not recommend to anyone!

Date of experience: February 16, 2024
Canada
1 review
3 helpful votes
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Horrible experience
February 14, 2024

I operated a business for a few years, I have never missed a payment, I now have sold and closed my business, permanently. I closed the contract of advertising early which required full payment for the remainder of that annual contract which was five (5) months, I had no problem and paid it in full immediately. NOW LITERALLY 5 YEARS LATER THE BUSINESS IS BEING ADVERTISED STILL WITH INCORRECT INFORMATION SHOWING PERSONAL INFORMATION OF EMPLOYEES AND THEY DO NOT REPLY TO ANY CORRESPONDENCE. Imagine 5 years later after closing, yellow page still cannot complete what they agreed to after paying for closing my business account and still continue to mislead people about this business that no longer exists.
I do not recommend their service at all.

Date of experience: February 14, 2024
Canada
1 review
1 helpful vote
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Very bad experience with yellow pages never sign a contract with them they will tell you that you can cancel anytime but that is not true
And after they start telling you bunch of stories and everyone blame the others in the end they will rip you off

Date of experience: February 13, 2024
Canada
1 review
5 helpful votes
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Criminals.
February 12, 2024

I have been trying to cancel since the middle of December (it's now Feb 12) because my business is closing. I am still getting billed, and every time I call to discuss their cancellation, the department is "unavailable, but they will call you back." Despite giving them the number required to reach me each time, they insist on calling my business's front desk, which I am never at. They refuse to cancel over email, and unless this gets resolved immediately, I will be contacting consumer protection and reporting them.

Date of experience: February 12, 2024
Canada
1 review
2 helpful votes
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DO NOT use Yellow Pages for your business, hard to get a hold of, expensive and brutal customer service!

Date of experience: February 6, 2024
Canada
1 review
4 helpful votes
Follow Lianne W.
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Yellow pages scam
January 31, 2024

I purchased a listing then was given a completely different contact than I agreed to. I cancelled within the allowable times frame but they refused to cancel. I had to cancel my bank card to block future unauthorized withdrawals. Yellow pages is completely unethical and it looks like I should have just searched reviews as this is a pattern.

Date of experience: January 31, 2024
Canada
2 reviews
0 helpful votes
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Store location and products I find comfortable prices. Cigarettes and vape products
Sitting and Relaxing
Opened during holidays

Date of experience: January 5, 2024
Canada
1 review
3 helpful votes
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I used Yellow Pages for my business advertisement. It's simply SCAM & tried to get out of their contract & stuck for one year. NEVER EVER USE YELLOWPages for marketing. It's a SCAM!

Date of experience: January 3, 2024
Canada
1 review
3 helpful votes
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Fraud me pretending to sell leads
December 13, 2023

They had a call center call to promote my business and have qualified 10 leads call me per month for purchasing and selling homes in my area as i am a local realtor. 2 weeks in there was no leads so i contacted them directly wondering where and how the leads will be sent as i was yet to receive anything after the sales rep sold me the contract and they shipped me around to 3 different managers that would call me back. They had said the sales rep who committed to my year contract left the company and they do no provide leads nor ever had provided any leads to clients. So they wouldn't let me out of the contract and they terminated me with full pay for the year after it was obvious they scammed me to sign on for something that didn't even exist. I asked over 10x for the voice recording that they are in possession of to send to my lawyer to clearly show the promise of minimum 10 pre screened and qualified leads monthly for a year. There never was one lead sent nor any leads ever going to be sent as agreed upon with their call center rep.

Manager Charbel Abou Harb *******@yp.ca gave me a lawyer contact that would respond within 48 hours. That was 3 weeks ago and 6 emails later with multiple voicemails to contact me regarding the fraud they had done to me. Not one lead and hundreds of dollars spent with absolutely no leads in sight and thousands that will be spent over this term for absolutely nothing. They dont ever respond to any emails or calls its a literal scam from the beginning that im shocked i ever got myself into. At first i signed up for 3-4 leads per month at 90$ per month. Then when he told me about the 220$ package for qualified vetted and sent 10 leads + monthly I quickly jumped on that package to upgrade for more potential clients for the business. Not 1 lead was ever sent. Only thing I received is bills and more bills for absolutely nothing. Its crazy how a professional company like this would be scamming people in this fashion.

Date of experience: December 12, 2023
Canada
1 review
0 helpful votes
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True Flame Gas Repair Mississauga ON
November 9, 2023

I set up an appointment with True Flame Gas Repair Services in Mississauga and Jeff came to repair my gas fireplace. After two minutes he suggested a remote starter for an astronomical price, to solve the electrical issue according to him I had. After opting out of his solution and telling him that I will call my electrician or another company. He stormed out of my house and he threatened me to issue a Violation Correction Notice so it will cost me a lot more. That he did. He is the one to come back to my house and charge me whatever he wants. I don not feel comfortable with him in my house. Now I am stock. Be aware of him and do not let him into your house. He is out to get you with the most expensive solution.
This is very unfortunate for all the responsible and professional service providers we have out there.

Date of experience: November 9, 2023
Canada
1 review
4 helpful votes
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The only calls I get is from clients asking for another insurance company. Yellow pages sales people promised to help find you leads and after you sign up they disappear and I'm left with a $450 monthly payment. I would recommend advertising with Google or FB by yourself.

Date of experience: October 31, 2023
Canada
1 review
6 helpful votes
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Website development
September 30, 2023

Yellow page is scam please when they call ignore them over the phone they made contract with my voice without signing a document now every month l recieve a invoice from them and they threat you with collection l just wrote my experience l hope it will work for someone

Date of experience: September 29, 2023
Canada
3 reviews
7 helpful votes
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The will bill your for services thru your phone bill
September 18, 2023

If you ever call them, or they call you watch out. They called one day, got one of my staff and used her name as confirmation to enlist us in services we never asked for or wanted. Then they put an $1,100 CAD charge on my Bell phone bill. Then the battle started, I eventually got my money back, but not without a fight. SCAM, SCUM, SCABS AND SCABBIES!

Date of experience: September 18, 2023
Canada
6 reviews
61 helpful votes
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Date My Age is a phony app. It has fake profiles and fake "conversations." Also they will fraud your credit/debit card. After you buy a membership, the site says you can look at profiles. However I found out later that every time you click a profile they charge you money! Also they ask you only once if you want to buy more credits to talk to a person but after that they don't let you know when your credits have run out so they keep charging and taking money from your account.
I have had to open a fraud complaint with my bank. The site won't refund my money.
STAY AWAY!

Date of experience: September 9, 2023
Canada
1 review
10 helpful votes
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Scam - no exaggeration
September 6, 2023

It is no exaggeration to say that Yellow Pages is scamming people. Read all the reviews, they're actually accurate. You can't cancel your account, at least, not without paying for many months after you finally mange to get someone to cancel the account. I'm into for $1,000's with these guys.
If anyone reading this is interested in taking them to court, please get in touch.

Date of experience: September 6, 2023
Canada
1 review
6 helpful votes
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Very very bad service... nothing but lie... they made the system way so hard time to cacel it.
They are using telus billz to let you pay for it... if you call to telus. They won't do anything...
Very stressful because they are telling you can't or not my department...
STAY AWAY FROM THEM... I'm trying to cancel the avertise yellow page from more then 3years. Ago. Now they said i have to pay till nov.1I think i'm spend more trhem 20hours... to came this far~~

Date of experience: August 28, 2023
Canada
1 review
0 helpful votes
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Champion commercial
August 11, 2023

I get all my warehouse supplies from Champion in a very timely manner. Great service and my Sales rep David, I believe, sent me a sweet Blue Jay's order for a promotion they had on. Thanks David!
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Date of experience: August 10, 2023
Canada
1 review
5 helpful votes
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25 year customer
August 2, 2023

Worst possible customer service in every way. They won't even return phone calls to discuss the problems they created on my website

Date of experience: August 2, 2023

From the business

YellowPages.ca (YP.ca) connects you to Canada's businesses, products and services, providing all the information from the business directory: addresses and telephone numbers + videos, photos, email and web sites


yellowpages.ca
Founded in 1908
Verdun, Québec, Canada