Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of Yatra.com is significantly marred by customer dissatisfaction, primarily stemming from poor customer service and unresolved refund issues. Many customers report frustration with lengthy delays in receiving refunds, lack of transparency regarding cancellation policies, and unresponsive support channels. Complaints about service quality, including misleading offers and inadequate communication during travel disruptions, are prevalent. While some users appreciate the range of services offered, the overwhelming sentiment reflects a lack of reliability and accountability, leading to a cautionary stance against using the platform for travel bookings.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is very good site and very helpful people here in holiday package team. I required a package i fill online farm and get very positive result. This is a traveling site that i find it is with you as a friend all the travel time.
Answer: I am S N Panigrahi. I have booked Online, Bina Resort through Yatra.com for stay from 23rd to 26th June 2022 at Nainital by paying Rs. 11227/-(Eleven Thousand Two Hundred Twenty Seven only) - Booking Reference Number 1706220088740 and hotel Confirmation Number YAT0008671923 for Stay in Nainital. However, We Couldn't Trace out the Hotel – The Address Provided by Yatra.com is Not Complete & Incorrect. The Contact Details Provided are Not Working. Even Yatra.com Customer Support was also Not Responded. This Looks like a Clear Fraud Case. As a Result, Entire Purpose of Tour Travel Disturbed and all the Amounts Spend for the Purpose is Wasted and created Great Inconvenience and Mental Agony. Refund with Compensation Promised by the Company - But No Refund Even after a Month. Yatra.com Looks Like a Fraud & Cheating Company - Not Reliable - Should be Avoided SN Panigrahi
Answer: Yatra.com Looks Like a Fraud & Cheating Company - Not Reliable - Should be Avoided I am S N Panigrahi. I have booked Online, Bina Resort through Yatra.com for stay from 23rd to 26th June 2022 at Nainital by paying Rs. 11227/-(Eleven Thousand Two Hundred Twenty Seven only) - Booking Reference Number 1706220088740 and hotel Confirmation Number YAT0008671923 for Stay in Nainital. However, We Couldn't Trace out the Hotel – The Address Provided by Yatra.com is Not Complete & Incorrect. The Contact Details Provided are Not Working. Even Yatra.com Customer Support was also Not Responded. This Looks like a Clear Fraud Case. As a Result, Entire Purpose of Tour Travel Disturbed and all the Amounts Spend for the Purpose is Wasted and created Great Inconvenience and Mental Agony. Refund with Compensation Promised by the Company - But No Refund Even after a Month. Yatra.com Looks Like a Fraud & Cheating Company - Not Reliable - Should be Avoided SN Panigrahi
http://www.yatra.com/ - Yatra.com your one stop travel solution. Write to us at [email protected] for any queries.

