XtralightsReviews 237

My car met with an accident last week and one of the tail light got broken. I bought two tail lights for my Civic from Xtralights. When I found the lights they were a little bigger than the required size for my car. I was really worried whether I will be able to change them or not but, I got relieved when the sales guy told me that they will dispatch the new lights immediately. The new lights are really beautiful and are a perfect fit for my car. Thank You Xtralights for your service!

I am a regular customer of Xtralights and always order lights from them. Last month I bought a LED kit from them. As usual I had no problem with it and received it after few days. This time I found that the package was already open and when I checked the kit it has some things missing in it. I didn't hand it in and returned it. After that I called them for a replacement and luckily the guy told me that they have got one last piece left and he will soon send a salesperson to deliver it. He also assured me that this will not happen again. I got my kit alright this time.

I have had an order cancelled for over a month now due to a back order and on numerous calls to check on receiving a refund I receive the same excuse. The customer service agent who claims to be the boss Ruby is the nastiest person I have delt with in customer service period. I haven't received a refund from my cancelled purchased and have to look forward to a phone call with the devil once a week. STAY AWAY from this company by all means.

Ad said 'plug and play'. I ordered led headlight assembly for Mazda 6. It came in 2 different shipments. NO notice by email that either was shipped. The ad did not say it was a kit that had to be assembled. The electrical connections did not match. The housing had 1 wire and the LED light a had a 2 wire connector,. The LED stuck out of the housing so it could not be enclosed to keep out dust/moisture etc. One of the headlights adjusters was not connected, Seeing that was impossible to work properly or even close to how advertised I sent them back. It took weeks to get credit, after many calls but they charged me a 20% restock fee. ONE was broke and it couldn't work like they indicated so I'm out the money.
NO NOT TRUST THESE PEOPLE.

Purchased-99-04 Ford Mustang Dual Halo Projector Headlights - Black (pair) + 55W Super HID Xenon Lights Kit Package, HID bulbs didn't fit socket properly, lights shined trees couldn't see road, no instructions or indication modifications were required, contacted xtralight and got no response, had to figure out problem and modify. Emailed them to tell them they sell a miss matched combination and they never responded. I will never buy from them a 4th time. Will never recommend them... I will buy from American Muscle, they care about their customers.

I have a large pick-up truck, but the headlights aren't sporty enough to match the style of the truck. I wanted a new pair of headlights and found the perfect one at Xtralights. I placed the order online and got through the transaction without any difficulties. Though the company policy says that they deliver within five working days, I did not get them even after a week. After two weeks I got really anxious and decided to call them. Xtralights customer service was really helpful and they told me that the delivery would take another two days. Before long, I got my new pair of headlights. They were just perfect and fit in nicely with my truck. The wait was worth it.

I have been wanting to change the headlights of my SUV for a long time. My mechanic told me that Xtralights offered lights at reasonable prices. I was really happy and soon went to order them. I got the package a week after, but when I opened it, it was something else. It must have been a mistake so I called the customer care of Xtralights. A representative told me that they can change the light, but I have to first cancel my order and replace it. I did as I was told and the new lights came after ten days. This time I got the correct lights. I am really pleased with them, they complement my car perfectly.

The brake lights for my Honda Accord were not working properly and I wanted to replace them. My friend told me about Xtralights and I visited there website. There was a whole lot of range to go through. I got the lights after six days and got them fitted the next day. When I drove my car, I found out that they were faulty and did not work when I used brake. I went to a mechanic and had to pay extra money to get them checked. He told me that the light had some manufacturing defect and should be replaced. Xtralights has a replacement policy and I was able to change the lights. Now, it's been a year and I have never encountered any single problem with any of the lights.

A few weeks back, headlights of my Ford Fusion were damaged badly. I checked out Xtralights website for the perfect headlight for my car but I was unable to place an order online. Moreover, many of the options which I shortlisted was out of stock. I called up their customer services and told the executive my problem. She took my order and I received the headlights in next 5 days which was quite fast. Their products are good but they should keep the stock updated.

I drive a 2015 model of Kia K900 that came with flashy headlights. Unfortunately, everybody thinks that they are too bright. The oncoming drivers on the street see four individual lights instead of one big bulb. So I decided to replace them. I purchased a pair of LED headlights. But, when I tried them on the car they did not fit in. As there was no other size available I ordered for a refund. They took about a month to give my money back.

I am a regular customer and have been buying LEDs lights for my cars from Xtralights. I own a Mercedes 3 series and a Toyota Corolla. I have never experienced any problem from any of the lights but, a few months back I wanted to replace the tail lights of my Mercedes and ordered a pair. When I opened the packaged delivered I found out that one of the lights had a manufacturing defect. It had a dent on its rim and looked broken. I did not wanted to place a faulty light so immediately asked for a replacement. I'm impressed that the light was replaced within ten days and my new light is really fabulous.

I wanted to buy two sets of LEDs for my office. I went to Xtralights and chose some that would fit in with the look. However, when I did not get my order within a week so I called them. A polite salesperson told me that they were not available. I was really disappointed. The guy told me to buy another pair that looked almost like the previous ones I had selected. So, I ordered them instead. They were delivered after 10 days. I installed them immediately and they looked beautiful and the quality of light was also excellent.

I ordered halogen LEDs and foglights for my SUV from Xtralights. I made the payment online but, there was some error in the transaction. I had to make four attempts for getting my order placed. I got my lights delivered in a week but, when I opened them one of them was broken. I immediately asked for a replacement. They replaced it within a week. Though there service is not up to the mark but, the product was of good quality and fit in perfectly in the car.

I ordered a pair of tail lights for my car without any discounts and found them to be slightly expensive. Because they were so beautiful, I ordered them anyway. At first, I was scared of shopping online, but luckily the transaction went smoothly. It was safe and I got a receipt of my payment immediately. I got my lights delivered within a week and I'm very happy with them. I got them installed by my mechanic as I was not able to understand the complex wiring. Till date, everyone asks me where I got the tail lights from and I gladly say Xtralights! A few of my friends also ended up buying LEDs for their cars and they love them! The lights are tough, delicate, durable, and look great on any car.

A few months back, I required headlights for my Ford Escort as they were giving me some problem. I thought of getting them from Xtralights as I had purchased quite a few stuff from them before which turned out to be perfect. But when I opened my delivery packet this time, I was disappointed. It contained the wrong product. The company had shipped me a different product. I immediately mailed Xtralights and asked them to either exchange it or refund my money. They agreed on exchanging and told me to wait for 2 days. I waited and waited but my headlights were nowhere. I have to call them again. The lady on the call was very polite and apologized for the trouble. She asked me to wait for 24 hours for the headlights. The next afternoon, even before 24 hours, the headlights were at my door, safely packaged. This is what I like about Xtralights. If there are some issues, they resolve them immediately.

I ordered and installed 3 sets of hid lights (high Low and fog) in July of 2014 for a 2012 f-150 with aftermarket headlights... 1 set h-7's 1 set of h 1's and 1 set of 9140 bulbs all with 35 watt power supplies Since then I have replaced 4 ballasts that have died and now 5 bulbs all since may of last year. I called their service department today and they tell me that the parts are no longer under warranty and that the manufacture of the bulbs suggests a 1 to 2 year life span on the bulbs and to get 2 new bulbs I have to pay $90.00 for 2 generic bulbs that are all over the internet for $20 to $40 per pair max... There is no know reason to spend xrta money for xralights you can just buy 2 to 3 extra sets of the cheap hids and swap them when they fail and still be ahead of the game. By the way all the lights were professionally installed... Save your money spending more doesn't fix the problems...

I have a 2008 build Hummer and needless to say, it is a great machine. I never had a problem with it. But a few weeks back, one of the tail lights stopped working all of a sudden. I thought of ordering the taillights from Xtralights as many of my friends have ordered from this site and spoke highly of Xtralights and its products. So I checked out its site and ordered the product. According to the website and company’s policy, the delivery time was 5 business days which was quite quick. I waited for the taillights but even after 5 days, they were not delivered. I was a bit pissed off with all of this and tried calling their customer care service. Again, they failed me. The number was busy all the time. In the end, I thought of mailing them. After one day, I got a response and got a call from Xtralights. The executive apologized for the inconvenience and assured me that I will get the product in 2 days. Well, true to her words, I got my product next day along with a call from the executive to confirm the delivery.The taillights were perfect but Xtralights should improve their delivery system.