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XMReviews 369

4.1
xm.com
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From the business

XM Group specializes in providing unparalleled online trading services, ensuring a seamless and efficient trading experience for its clients. Our mission is to empower traders with cutting-edge tools and resources, fostering a trading environment based on transparency, reliability, and trust. ⚡️

XM has established itself as a market maker broker of distinction, consistently growing year by year with offices strategically located around the globe. 💪🤖

Regulated by CySEC, DFSA, FSC, and FSCA, XM upholds the highest standards of regulatory compliance, ensuring a secure and trustworthy trading environment. Our commitment to excellence is reflected in the numerous awards we have won over the years, celebrating our dedication to quality service and innovation.

Risk Warning: Trading on any financial market involves a significant level of risk to your capital.


xm.com
Limassol, Cyprus
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XM Reviews Summary

XM has a rating of 4.1 stars from 369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XM most frequently mention good experience, bank account and trading platform. XM ranks 5th among Currency Trading sites.

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This company responds to reviews on average within 4 days

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Botswana
1 review
0 helpful votes
Follow Ben M.
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Withdrawal Experience
December 18, 2025

Simple and fast! Skrill withdrawals are easier than bank or card withdrawals.

Date of experience: December 18, 2025
XM T. XM Rep
2 months ago

Hello Ben,

Thank you for sharing your experience 😃 We’re glad to hear that your Skrill withdrawals were smooth and fast. We always aim to make all transactions as simple and convenient as possible 🙌

XM Team 🚀
BIG. FAIR. HUMAN.

AE
1 review
0 helpful votes
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Social media
December 18, 2025

I have experience 5 years exam trading there is excellent thank you xm

Date of experience: December 18, 2025
XM T. XM Rep
2 months ago

Hello Nalinda,

Thank you for sharing your experience 😃 We’re thrilled to hear that your 5 years of trading with XM has been excellent 💯. Wishing you many more successful trades ahead!

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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Very fast withdrawal process
December 18, 2025

Very fast withdrawal process but sometimes it takes time

Date of experience: December 18, 2025
XM T. XM Rep
2 months ago

Hello Pranav,

Thank you for your feedback 😃 We’re glad to hear that your withdrawals are generally fast. Occasionally, processing times may vary depending on the method, but we always aim to make it as quick and smooth as possible 💪

XM Team 🚀
BIG. FAIR. HUMAN.

Iraq
1 review
0 helpful votes
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Good not much perfect
December 18, 2025

We faced a problem when my friend and I deposited funds using cryptocurrency, but the process did not complete. We retried several times without success. I would like to suggest extending the invoice time, because sometimes withdrawals on OKX or other platforms take longer than expected and cannot be completed within the given time. Thank you.

I also had another issue its for my self account related to OKX. You informed me that the problem was on the OKX side and that it would be fixed soon, and that the funds would be recovered. I used ERC20, but on OKX the network was not properly converted to ERC20 before sending. Your team said they were working on it and would fix it soon, but it has now been about 40 days. This issue needs to be resolved before January 5.

Date of experience: December 18, 2025
XM T. XM Rep
2 months ago

Dear Koraz,

Thank you for sharing your feedback and for your patience. We understand the challenges you’ve faced with cryptocurrency deposits and the ERC20 transaction issue. Please rest assured that our team is actively working to resolve these matters.

For a detailed review of your account and to ensure your funds are recovered promptly, we recommend contacting our Customer Experience team via live chat on our website or at [email protected]. They will assist you directly and provide updates on the resolution timeline.

XM Team 🚀
BIG. FAIR. HUMAN.

Thailand
1 review
0 helpful votes
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Great way to start your own
December 18, 2025

Just love the app. Easy to use and good app to learn new skill.

Date of experience: December 18, 2025
XM T. XM Rep
2 months ago

Hello Yi Fan,

Thank you for the great feedback 😃
We’re happy to hear you love the app and find it easy to use. Making trading accessible and helping traders build new skills is exactly what we aim for. Wishing you a great learning and trading journey with XM 💪

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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This is a very good app and you can get any kind of help from it at any time. There is never any problem in depositing or withdrawing money. It is very good and they have a very good team👍💯

Date of experience: December 18, 2025
XM T. XM Rep
2 months ago

Hello Jitendra,

Thank you for the great feedback 😃
We’re happy to hear you’re enjoying the app and that deposits, withdrawals, and support have all been smooth for you. Our team works around the clock to make sure help is always available and everything runs reliably. Thanks for trading with XM and for your trust 🙌

XM Team 🚀
BIG. FAIR. HUMAN.

South Africa
1 review
0 helpful votes
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The best about XM Broker
December 14, 2025

XM never ever let me down since started trading so I would like others to experience what XM got for them beginners and intermediate traders that all for now, trading with the best XM_GLOBAL.

Date of experience: December 14, 2025
XM T. XM Rep
2 months ago

Hello Lungelo,

Thank you for the kind words and your trust in XM 😊🎉
We’re glad to hear your experience has been consistent and positive. Supporting beginners and intermediate traders with reliable platforms, clear conditions, and helpful tools is a key part of what we do. We appreciate you recommending XM and wish you continued success in your trading journey 💯

XM Team 🚀
BIG. FAIR. HUMAN.

Algeria
1 review
0 helpful votes
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لكن هناك مشكل صغير قمت بالاحالة لاصدقاء ولم استلم هدية

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

عميلنا الكريم HAMZA،

نشكرك على قضاء وقتك لطرح هذه المراجعة. 😊 يرجى التأكد من إبلاغ مدير حسابك بأية مشكلات تواجهك.

فريق XM 🚀
كبير. عادل. إنساني.

Germany
1 review
0 helpful votes
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Need to be able to open in MT5
December 11, 2025

Would love to open account on MT5 platform as the dedicated platform is not very responsive that would be great thanks

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear Muhammad,

Thank you for your feedback. If you’d like to explore trading on MT5 or need assistance with platform options, please contact our Customer Experience team via live chat on our website or at [email protected].

XM Team 🚀
BIG. FAIR. HUMAN.

Rwanda
1 review
0 helpful votes
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Iradukunda
December 11, 2025

Thank you for your support
Everything is good
I'm trying to increase my knowledge but this time is good i get a profit

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear Iradukunda,

Thank you for sharing your positive experience! It's wonderful to hear that you're making progress and seeing profits while continuing to learn. We're always here to support you on your financial journey.

XM Team 🚀
BIG. FAIR. HUMAN.

Malaysia
1 review
0 helpful votes
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Excellent performance
December 11, 2025

"I am one of XM's customers who has been with XM for 6 years. I greatly admire XM's services and have been very satisfied while using XM's application."

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear Steverstor,

Thank you for being with us for 6 years! We’re thrilled to hear you’re satisfied with our services and enjoy using the XM app 😃🙌 Here’s to many more years of trading together!

XM Team 🚀
BIG. FAIR. HUMAN.

Nigeria
1 review
0 helpful votes
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Online transfer deposit
December 11, 2025

It's prompt, swift, easy and instant. I love the experience.

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Hello UKPAI CHIBUZO,

Thank you so much for your wonderful feedback! We're thrilled to hear that the transfer process was prompt, swift, and easy. Delivering a truly seamless experience is our priority, and your kind words motivate us to keep doing just that. We're grateful for your trust and look forward to serving you again soon! 😃

XM Team 🚀
BIG. FAIR. HUMAN.

Malaysia
1 review
0 helpful votes
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Withdrawal
December 11, 2025

Very good response. Withdrawal is very speedy & convenient.

Date of experience: December 10, 2025
XM T. XM Rep
3 months ago

Dear Hirman,

We're thrilled to hear that you found our withdrawal process to be fast and easy! 😊😊 Our team works hard to ensure that our clients have the best possible experience, and we're glad to see that it shows. Thank you for choosing XM for your trading journey! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.

Nigeria
1 review
0 helpful votes
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My experience is awesome in funding but the withdrawal has issue, especially that account you use to send money, you supposed to use Nigerian bank account in sending money to us, as we get many issues some times in receiving withdrawal from that account.

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear Khadija,

Thank you for sharing your feedback. We’re glad to hear deposits have been smooth, and we’re sorry for the inconvenience you’ve experienced with withdrawals. Withdrawal routing depends on the payment providers available in each region, but our team can review your specific case and guide you accordingly.
Please contact our Customer Experience team via live chat on our website or at [email protected] so they can assist you further.

XM Team 🚀
BIG. FAIR. HUMAN.

India
1 review
0 helpful votes
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Took almost a day long when I needed it most also agents were not understanding saying same things again and again without understanding the issue

Date of experience: December 11, 2025
Philippines
1 review
0 helpful votes
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Isapella - live support agent
December 11, 2025

It was the most fulfilling chat in the last 3 weeks of communicating with XM on a daily basis! Isapella was and THE only live agent who went out of her way to really help and resolve my issue! Isapella is the reason why I was able to smile again wilst chatting with XM, the reason why I'd be able to sleep soundly tonight and why my mind is now at ease. XM should value her and agents like her.

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear MA JENINA,

We're thrilled to hear about your positive experience with Isapella. 👌 Our team is committed to providing the best possible support, and it's great to see that Isapella made a difference in your journey with us. Thank you for choosing XM! 😉🙌🏻

XM Team 🚀
BIG. FAIR. HUMAN.

1 review
0 helpful votes
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Referral reward
December 11, 2025

Have referred some friends but haven't been rewarded, I don't know why?

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear Delvan K.,

We’re sorry to hear about the issue with your referral rewards. Please contact our Customer Experience team via live chat on our website or at [email protected], and they’ll review your account and assist you with your referral rewards.

XM Team 🚀
BIG. FAIR. HUMAN.

South Africa
1 review
0 helpful votes
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XM offers an excellent deposit experience: it's secure, fast, and supports a wide range of payment methods including bank transfer, Skrill, and credit/debit cards

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Hello Kgetho,

Thank you for sharing your positive experience with our deposit process. We're committed to maintaining fast and secure transactions while offering diverse payment options to support your every need. We look forward to continuing to serve you with the best solutions possible.

XM Team 🚀
BIG. FAIR. HUMAN.

Nigeria
1 review
0 helpful votes
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Very stressful
December 11, 2025

My withdrawal was very stress. How can you ask me to provide bank statement with the same account used for deposit, to me it doesn't make any sense because it is the same account. At the point of withdrawing asking for bank statement can be frustrating because all you want is just to withdraw. Is the account name different: No, so why then?

Date of experience: December 7, 2025
Pakistan
1 review
0 helpful votes
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Appreciation for Joining the Platform
December 11, 2025

Thank you for giving me this opportunity. I am truly grateful, and many students have joined this platform through my referral link.

Date of experience: December 11, 2025
XM T. XM Rep
3 months ago

Dear Farhan,

Thank you sincerely for your kind words and enthusiasm. We truly appreciate your support and are thrilled that your referrals continue to grow our community. Your trust and dedication mean a great deal to us! 💪🤖

XM Team 🚀
BIG. FAIR. HUMAN.