Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
XM Group specializes in providing unparalleled online trading services, ensuring a seamless and efficient trading experience for its clients. Our mission is to empower traders with cutting-edge tools and resources, fostering a trading environment based on transparency, reliability, and trust. ⚡️
XM has established itself as a market maker broker of distinction, consistently growing year by year with offices strategically located around the globe. 💪🤖
Regulated by CySEC, DFSA, FSC, and FSCA, XM upholds the highest standards of regulatory compliance, ensuring a secure and trustworthy trading environment. Our commitment to excellence is reflected in the numerous awards we have won over the years, celebrating our dedication to quality service and innovation.
Risk Warning: Trading on any financial market involves a significant level of risk to your capital.
XM has a rating of 4.1 stars from 369 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with XM most frequently mention good experience, bank account and trading platform. XM ranks 5th among Currency Trading sites.
We monitor reviews for authenticity
好多次经历,说说我的总体感受吧,服务态度绝对诚恳,无论什么时候遇到问题,都能得到专业性的回复,特别及时,而且非常耐心,我自己都感觉问的问题有点多了,但是客服始终保持一个认真耐心的态度,为我耐心讲解,一直到我弄明白,懂为止,积极乐观,没有负面情绪。有时候感觉和客服沟通都是一种享受。祝愿咱们平台越来越好,越来越辉煌,客服团队每位工作人员每天开开心心,快快乐乐。
The conversation was excellent and more than wonderful. XM and their support team are outstanding, and the problem was resolved. Thank you
Dear Hamza Mahmoud,
Thank you for such a positive review! 😊😊 This means so much to us, as we strive to provide excellent support to our clients. 🙌🏻
XM Team 🚀
BIG. FAIR. HUMAN.
Since when i was referred to the xm i predict my future to be bright ahead. Xm is a type of business that can't be compared to any other busines.
Hello William,
Thank you for sharing your experience 😊 We’re pleased to hear that joining XM has given you confidence and optimism for the future. Your trust and support truly motivate us 💪
XM Team 🚀
BIG. FAIR. HUMAN.
I got some withdrawal which I requested in day got in few hours and some in few minutes and max 24 hrs (withdrawal requested in night)
Dear APURVA,
We're so glad you had a positive experience with our withdrawal process! Our goal is to make your trading experience as smooth as possible, and it's great to hear that we succeeded. 😉🙌🏻 Thank you for choosing XM!
XM Team 🚀
BIG. FAIR. HUMAN.
XM is a good Broker, no problems so far, Also Process very quick and easy like always, just still waiting for withdrawal, usually it's very quick. Recommend Broker 💯
Hello Dylan,
Thank you for your feedback 😊 We’re glad to hear you’ve had a smooth and positive experience so far and that our processes have been quick and easy 👍 Withdrawals are usually processed promptly, and we appreciate your patience while waiting. Thank you for recommending XM.
XM Team 🚀
BIG. FAIR. HUMAN.
Fast transactions when using internal transfers and Neteller. So far so good. I have got nothing to complain about. I suggest to lower the deposit amount from $16.23 (KES 2,100) to $10 (KES 1,300 Approx)via Mpesa option. It will increase the number of clients exponentially.
Dear Vincent,
We really appreciate you sharing your XM experience with us! 😎 Thanks for being such a valued customer. 😊
XM Team 🚀
BIG. FAIR. HUMAN.
Had multiple withdrawal given, in app everything was processed but was not credited in bank account yet, had no clarity wheather was process done or not.
Dear Manu,
Thank you for your review. We have reached out to you privately via SiteJabber to review your withdrawal requests and provide clarification. We are currently awaiting your reply so that we can investigate and assist you accordingly.
XM Team 🚀
BIG. FAIR. HUMAN.
Me agrada la oportunidas de ganar algo adicional
Estimado Francis,
Gracias por compartir sus amables palabras. 🙌🏻 ¡Es un gesto que significa mucho para nosotros y para todo nuestro equipo! ⚡️
El equipo de XM 🚀
GRANDE. JUSTO. HUMANO.
Muomoni xal qmi xatosini tan omiydigan broker sla
I've been using xm for almost 7months today and each and every withdrawal and deposit was speedy few seconds and the customer service/support is accurate I am very happy and satisfied with XM, my account manager is extremely professional and assist me well with any questions that I may have
Hello Candice,
Thank you for sharing your experience 😊 We’re pleased to hear you’re satisfied with the fast deposits and withdrawals, our customer support, and your account manager’s assistance 👍 We appreciate your trust in XM!
XM Team 🚀
BIG. FAIR. HUMAN.
Dear team im using this app since last 4months, but i faces withdrawal issue very frequently. Amount note has been credited immediately it's taking so long time to credit in bank account.
Please solve it asap
Dear Chetan,
Thank you for your review. We have contacted you privately via SiteJabber to review your withdrawal concerns and investigate the delays you mentioned. We are currently awaiting your reply so that we can proceed with our review and assist you accordingly.
XM Team 🚀
BIG. FAIR. HUMAN.
Saya sudah melakukan penarikan sejak hari Senin, dan sekarang sudah 3 hari tetapi dana saya belum masuk
Salam sejahtera Mohd,
Kami teruja mendengar bahawa anda mengalami proses pengeluaran yang pantas dan mudah bersama kami! 😊😊 Pasukan kami sentiasa bekerja keras untuk memastikan setiap pelanggan mempunyai pengalaman yang positif dan kami gembira melihat usaha kami membuahkan hasil. Terima kasih kerana memilih XM sebagai peneraju perjalanan dagangan anda! 💪🤖
Pasukan XM 🚀
TEGUH. AMANAH. PRIHATIN.
Melhor empresa para operar, saque rápido e sem problemas
Caro Alexandro,
Estamos felizes pela sua experiência positiva com o nosso processo de levantamento! O objetivo é fazer com que a sua experiência de trading seja a melhor possível e é ótimo saber que fomos bem-sucedidos. 😉🙌🏻 Obrigado por escolher a XM!
Equipa XM 🚀
GRANDE. JUSTA. HUMANA.
Inside the app everything still flows the same. However, accessing the app is impossible without two phones. First you log in with your password 5/5. Then the app will ask for the OTP. To get the OTP you must go to your emails. When come back to the page, it'll refresh, the ask for your ligin details taking you back to the first step. You can do 50 times the process will be the same. Then you use another phone to access emails and retrieve the OTP you log in. Under the OTP interface, there's note board note that says you'll have access to your phone for the seven days once you'be logged in. No. That doesn't work. Once you leave the app it will have logged out and will for the password again.
Chào hieu!
Cảm ơn bạn đã để lại cho chúng tôi đánh giá tích cực như vậy! 😃 Tầm nhìn của chúng tôi là cung cấp một môi trường an toàn, dễ tiếp cận và thân thiện với người dùng cho tất cả các cấp độ nhà giao dịch trên toàn thế giới. Chúng tôi chúc bạn mọi điều tốt đẹp nhất trong hành trình giao dịch với XM. 💪🤖
Đội ngũ XM 🚀
QUY MÔ, MINH BẠCH, NHÂN VĂN
Caro Luana,
Agradecemos imenso o seu feedback positivo e escolher a XM como plataforma de trading online preferida! 💪🤖
Equipa XM 🚀
GRANDE. JUSTA. HUMANA.
After I started using XM, I became profitable within just two weeks. I trade Silver, and the withdrawals are very fast with quick payment processing. The email updates are clear and helpful.
XM is one of the best brokers I've ever used. The bonus is excellent—you can trade with it and make real profits on top of your own funds.
Overall, a great experience. 10/10 highly recommended
O depósito foi bom e rápido só que os saques estáo demorados.
Fiz um pedido de saque via transferência bancária online.
E não recebi o valor na minha conta ainda.
I am very satisfied with XM's services. The deposit and withdrawal process is fast, the platform is stable and easy to use. Customer support is friendly and helpful. Highly suitable for both beginners and experienced traders.
Answer: You mean MT4 or MT5? Right now, there really isn’t a MetaTrader platform without a number attached to it. At least, that’s what I know, and XM only offers MT4 and MT5. When it comes to choosing between these two, it’s a bit hard not gonna lie. However, if you are a beginner, I would recommend you to go for the MT5 trading platform, since it’s an updated version of MT4 and has more features. That being said, the overall interface and feel are quite similar. It’s also interesting to mention that a lot of forex traders still prefer MT4, so if you are really into trading forex pairs, you might want to give MT4 a try. But in the end, I would still recommend going for MT5.
Answer: I used to prefer using MT5, but a couple of months ago I switched to their custom trading XM app. It was when the broker announced the upgrade and integrated their trading app into the dashboard, so one can trade and manage accounts and everything as soon as he logs into his profile. No installation is needed. Plus the app is powered by tradingview charts and this was the main trigger for me to make the switch. I used a free TW version, and you probably know that it comes with certain limitations in the number of indicators you can use at once, and how many charts you can save. At xm app, these limitations are eliminated, you get the full TW charting experience.
Answer: It’s possible, not in every country… If you see these methods in the list of deposit methods, you’re good to go. As far as I know they offer crypto in all major currencies, but for sure the most selected one will be transfers that are made by USDT. Since the broker adheres to AML policy, what you see in the deposit section, will be the same in withdrawal. Personally, I didn’t see crypto payment methods in my personal area, but my friend from the neighboring country did… That’s a catch.
Answer: Market intelligence and education. This is a place you're gonna love if you trade with xm. No surprises traders mention it a lot in their reviews. Here are published daily market insights, technical analysis, even fundamental analysis. The range of instruments they cover with intelligence is really wide, so there is something for every trader. I have taken some trading setups on instruments that I don't usually trade, but I saw that the trading opportunity was too good to pass. So you can use it to trade instruments that are not on your watchlist. In short, this service that xm provides is very helpful, saves a lot of monitor time and gives excellent and accurate analysis.
Answer: I guess we’re speaking about xm broker, right? What makes them to standout, it’s automatic approval of deposits and withdrawals (well deposits are instant anyway). I talk more about withdrawals, because with deposits, it's always more or less predictable. Brokers are interested in making this process as easy and speedy as possible. They approved withdrawal requests by AI, not human hand, that’s why the delivery time depends on the methods. I guess this is the quality we discuss, when the topic of best withdrawal method is concerned. In my xp, I’ve always preferred crypto. There are network fees but it’s by far the fastest method. USDT through TRC-20 is my favourite.
Answer: Yep, it was me... I think the fact that XM offers not only short-term trading, but also long-term investments was key to why I joined them. It allows me to manage my deposit more efficiently, I just allocated 60% of my deposit for investing in the stock market, and another 40% for trading on an ultra-low account. Keep in mind that to get access on a shares account, you have to replenish more than $10,000 which is pretty affordable. And the cool part? XM offers investors to sign the W8-BEN form that allows you to avoid double taxation from USA stocks. It’s better to sign it as soon as you buy stocks there. I personally already made up my own portfolio, the big allocation in my portfolio is invested in NETFLIX stocks. They are undervalued too much in my opinion.: :)) ))
Answer: The turbo stocks let you trade with a higher leverage. For some stocks it’s up to 200, which is quite unusual for stocks, whereas stock derivatives are just normal cfd for stocks. The leverage there is limited to 10 or 20 at max.
Answer: Yes, it is. As a broker xm has proven to be one of the most trusted brokers out there, so having in mind their strong reputation in the industry, it can be trusted for social trading, too. As for copytrading, the platform provides all the important stats and history of the strategy providers, so you can easily find a trader whose trading style is a good fit for you. And what is important for a good copytrading platform, they have a huge pool of strategy providers, like more than 9k.
Answer: Now - for sure. Some time ago, it was still raw. But now, with the new outlook, it became much more comfortable to use to be honest. Like you dive into trading right away and you have your assets on the left, + TV powered charts.
Answer: Well, in my case witdrawals have gone much faster, perhaps they took some notes from not so good reviews about slow withdrawal expereince from some users, worked over, maybe got some tech solutions to speed up the procedures overall and achieved that. At least I noticed it this month when was withdrawing my money. I wouldn't say anything particular about suppoprt - works the same.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Zhi gang 您好,
哇!很高兴您给我们的服务给予这么棒的评价!🥳 感谢您的褒奖之词。我们希望在未来能够持续为您提供专业可靠的服务。💪🤖
XM 团队 🚀
遍布全球,公平诚信,以人为本。