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Wren Kitchens Reviews Summary
Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.
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Wren were absolutely brilliant from start to finish.The kitchen was finished without any problems.
I would definitely recommend this company.
The service firm Wren was second to none and I wouldn't hesitate in recommending them. They have a first-class product and the service you receive is excellent.
Thank you for leaving a brilliant review, Anne.
I'm delighted you felt supported at every stage of your Wren journey - that really is lovely to hear.
I hope you're enjoying your beautiful new space!
Anastasia
Excellent service from planning to installation. The kitchen planner did a great job advising and planning. The delivery was on time and the couple of problems we had were speedily rectified.
Thank you for leaving a 5 star review, John.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear that any issues you encountered could be easily resolved - I hope your new kitchen provides lots of lovely memories!
Anastasia
I recently purchased a kitchen from Wren after months of researching different designs and providers. I couldn't be happier with my decision. The kitchen's design is simply stunning, and the ash grey colour is the perfect choice to give my kitchen a modern and stylish feel.
The attention to detail is evident in every aspect of the kitchen. The drawers and cabinets are easy to open and close, and the soft-close mechanism prevents any accidental slamming. The rounded corners on the quartz worktops help avoid any bumps by my children. I was particularly impressed by the level of customization available. I was able to choose the perfect layout for our kitchen, which maximized the available space and made the most of the natural light.
The items were delivered on time and the installation process was straightforward and completed quickly by my carpenter. Overall, I couldn't be more pleased with my Wren kitchen. It's transformed my home, and I've received countless compliments on the design. I would highly recommend Wren to anyone looking for a high-quality, stylish, and functional kitchen.
Thank you for leaving an excellent review, Adam.
I'm delighted that your kitchen project has been an enjoyable experience with great support at every stage, and it's lovely to hear your feedback on the quality and design of our products.
Your new kitchen sounds beautiful and practical - what a gorgeous choice of colour!
Anastasia
From start to finish it's been so easy to deal with from the little changes with the designer all the way up to delivery. Even of I needed a few items replaced it was sorted through the brilliant app. Couldn't recommend enough. Thanks Wren
Thank you for leaving a 5 star review, Paul.
I'm so pleased you felt supported and informed at every stage of your journey with us, and it's great to hear your feedback for our App - now your project is complete, I hope you're enjoying your lovely new kitchen!
Anastasia
First class service, no problems whatsoever delivery was on the day drivers were helpful highly recommend
Thank you for leaving a fantastic review, David.
It's a joy to read your 5 star feedback - I hope you're enjoying your beautiful new kitchen!
Anastasia
From design to installation the process was clearly comunicated. I felt my needs were addressed with no pressurised selling. Contact with designer and delivery team were spot on.
Thank you for leaving a 5 star review, Veronica.
Your fantastic feedback is so appreciated - I hope you're enjoying your beautiful new space!
Anastasia
We had a great experience at wren kitchens in Reading with Maddiline who helped us design our new kitchen
Thank you for leaving a brilliant review, Tracy.
I'm delighted that Maddiline could provide such a thoughtful design experience - that really is lovely to hear.
Anastasia
The kitchen designer was great
Delivered on time and everything came with it
We fitted it ourselves and are delighted with it
Highly recommend Wrens
Thank you for leaving a 5 star review, Alyson.
It's a joy to read your fantastic feedback - I hope your beautiful new kitchen provides lots of lovely memories!
Anastasia
Great service from the Banbury team and from our co-ordinator along with the installers. Had a few hiccups with the delivery team at the start but everything was resolved in the end and can't wait to start using our kitchen as a family.
Thank you for leaving a fantastic review, Leigh.
I'm delighted that you had such an inspiring experience at our Banbury showroom, and it's great to hear that any delivery issues could be easily resolved - I hope your new kitchen provides lots of lovely memories!
Anastasia
From start to finish Wren have been great. Our designer was fantastic, finding clever ways to get in the things we wanted. The delivery was on time and everything there (something people warned us a out but no issues from me). Quartz fitting was quicker than we were quoted and price was cheaper than Howdens and B&Q.
Thank you for leaving a 5 star review, Mark.
I'm so pleased that your experience with us has been as stress-free as possible, from start to finish - your new kitchen sounds beautiful, particularly those stunning Quartz worktops!
Anastasia
Thank you for leaving a fantastic review, Andrea.
It's a joy to read your 5 star feedback - I hope your new kitchen provides lots of lovely memories!
Anastasia
They measured and designed my kitchen. Delivery was on the date booked. My builders installed in- I had an issue with a tap not working they sent a replacement within 2/3 days. The kitchen looks amazing.
Thank you for leaving a 5 star review, Aaliyah.
I'm so pleased that your experience with us has been positive from start to finish, and it's great to hear that any issues you encountered could be easily resolved.
Now your project is complete, I hope you're enjoying your stunning new kitchen!
Anastasia
Absolutely brilliant service from the moment we walked in the show room to the delivery day.can not fault wren at all. The appointed installation team arrived promptly and oh what a perfectly flawless quality kitchen I have right there! It's gorgeous well done Wren!
Thank you for leaving a brilliant review, Tracy.
I'm so pleased you felt supported and informed at every stage of your journey with us - I hope your beautiful new kitchen provides lots of lovely memories!
Anastasia
From here moment we walked into Chelmsford showroom the service was excellent.
Going through the stage process, sending emails with updates all the time.
Thank you for leaving a 5 star review, Kim.
I'm delighted that your entire project has been a positive experience, with great communication at every stage - thank you for sharing such wonderful feedback with us!
Anastasia
Amazing staff at the King's Lynn branch, friendly amd helpful.
Even though we changed our minds several times on the design they accommodated our needs without any fuss.
There were are few (understandably) issues when fitting, but the customer service was top class.
Free tea and biscuits at the showroom was nice.
Thank you for those 5 stars, Steve.
I'm delighted that you had such a great visit to our amazing King's Lynn showroom - tea and biscuits are ALWAYS a good idea!
I hope you're enjoying your lovely new space!
Anastasia
Thank you for leaving a wonderful review, Derek!
Anastasia
Excellent staff helping us design our kitchen
Kept well informed about delivery and replacement items sent with no fuss
Thank you for leaving a 5 star review, Sylvia.
It's a joy to read your fantastic feedback - your new kitchen sounds stunning!
Anastasia
Excellent stress free experience from star to finish
Thank you for leaving a fantastic review, Catherine.
It's a joy to read your 5 star feedback - I hope you're enjoying your beautiful new space!
Anastasia
From start to finish, we had a very positive experience. The kitchen looks amazing. Very happy with the finished result. Would highly recommend. My daughter has also ordered her new kitchen from Wren.
Thank you for leaving a 5 star review, Linda.
I'm so pleased that your experience with us has been positive from start to finish - your new kitchen sounds beautiful, and I hope it provides lots of lovely memories!
Anastasia
From the business
Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for leaving a 5 star review, John.
It's a joy to read your fantastic feedback - I hope your new kitchen provides lots of lovely memories!
Anastasia