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WPMU DEV

4.4

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WPMU DEV Reviews Summary

WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 2nd among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80

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Arizona
1 review
0 helpful votes
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Great support
August 25, 2020

I always receive great support from WPMU DEV. Today I was helped by Satwik and he was quick and very professional... Thank you!

Date of experience: August 23, 2020
Jamaica
1 review
0 helpful votes
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Great for my business
August 23, 2020

If these guys decided to sell bread I'd buy it. I have been using them close to a year and the has been the best investment yet. Their customer support is great and the plugins are incredibly handy. As a novice, I have been able to implement functions that I thought I needed a professional to do as well as solve problems with their support. Its always been good for me. Highly recommended.

Date of experience: August 23, 2020
Australia
1 review
0 helpful votes
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As I am a novice at online marketing, the "live chat" option has proved invaluable. The support providers are very patient with me and have helped me past all my website related problems. As I am relying entirely on my online presence to sell my products this is essential.

Date of experience: August 19, 2020
Massachusetts
1 review
0 helpful votes
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You literally can't go wrong working with these guys. They will fish you out of any swamp and go above and beyond fixing issues. The don't give up and don't stop till they've guided you out of whatever fix you're in. And they're generous with their advice and guidance.

Date of experience: August 19, 2020
Australia
1 review
0 helpful votes
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I've had a great experience with WPMUDEV so far. Their support team are amazing and really go the extra mile to help. They've been able to sort out all types of different issues for me.

I will say that I wish that some of their products like Forminator Pro would have less bugs but the team have been great and reporting these bugs and fixing them.

Their hosting is awesome and just gets better. It's super fast and really well priced.

Date of experience: August 18, 2020
Israel
1 review
0 helpful votes
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The best support with great hosting services. They help with anything I need, even WordPress issues. I recommend

Date of experience: August 18, 2020
Denmark
1 review
0 helpful votes
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I am very satisfied with the support given. Always helpful and very quick to come up with a solution that works.

Date of experience: May 5, 2020
France
1 review
0 helpful votes
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Great support!
February 18, 2020

Every time there when you need an help, and always help you find the solution! Great job! Thanks

Date of experience: February 17, 2020
Alabama
1 review
0 helpful votes
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Aditya Shah
February 15, 2020

Aditya has helped me several times. He's very patient and explains well what I need to know. He recently helped me setup the DNS to point my site to WPMU. Aditya Shah is very knowledgeable and wants to help.

Date of experience: February 14, 2020
Paraguay
1 review
0 helpful votes
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Son geniales.
February 2, 2020

WPMUDEV es genial, son los mejores en soporte de Wordpress los amo...
Estan sempre que uno los necesita, son maravillosos.

Date of experience: February 2, 2020
Hungary
2 reviews
3 helpful votes
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Guys, be aware this company might delete your hosted sites in any minute. This just happened to me - they just deleted one of my sites hosted at them, a site under active development, without any warning and without any reason to do so.
And while technically you can get the site back, you won't have a backup with the latest code status before the deletion.

Effin ridiculous bunch of amateurs, a potential catastrophy for everyone hosting at/with them.

Date of experience: January 26, 2020
South Africa
1 review
0 helpful votes
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I received great service from Paul, once again you saved me a lot of time and hassle. Thanks so much! :) I would highly recommend this service to small business owners.

Date of experience: January 15, 2020
Arizona
2 reviews
11 helpful votes
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This service is great! I started using this service as soon as it was developed. I haven't been as keen on maintaining my website when Gutenberg first came on the scene, but I've revved back up and have been blessed to still have WPMUDEV holding down the fort in the background. The customer support has been awesome. They are always proficient at responding back when there's an issue, and they 're always keeping me apprised of how to resolve any scenario, even if it's not their issue.

Date of experience: December 23, 2019
GB
1 review
0 helpful votes
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Always great help
September 30, 2019

Always great help both with my hosting, website and apps. I would and do recommend to anyone looking for the apps to help website and hosting

Date of experience: September 30, 2019
Illinois
1 review
0 helpful votes
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Ashik was able to add a requested feature to the Hustle Pro plugin while we were in LiveChat! He added a customized code and then trained me on how to extend the customized code to fit different scenarios. Amazing!

Date of experience: September 27, 2019
Florida
2 reviews
7 helpful votes
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EXCELLENT BECAUSE:
- short to no wait time
- friendly and going the extra Mile
- patient and willing to listen
- offering insight and education

They must be training their support staff well - as they know what we all know: CUSTOMER SUPPORT is essential for any business, and it is expensive to provide - as often it take TIME to be with a customer and take him to where he would like to go... and today, Katya did just that, with courtesy, expertise and patience!

We are quick to complain - but let's give credit where credit is due! - just started to use WPMUDEV as a host, and thus far, VERY impressed with their totally user friendly interfaced - stay tuned!

Peter Reck

Date of experience: September 27, 2019
NL
1 review
0 helpful votes
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Paul Pela did a fantastic job by solving 2 problems in our WordPress/WooCommerce page, he did explain about the way to solve the problem as well

Date of experience: September 26, 2019
GB
1 review
0 helpful votes
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THE best support going
September 12, 2019

I've been a member of WPMU for 5 years and I have never been let down by these guys. Always available 24/7 and really know their stuff

Date of experience: September 11, 2019
Spain
1 review
0 helpful votes
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I had a problem, the images do not load when you are a guest and they have solved it remotely. They have been very kind.

Date of experience: September 11, 2019
California
1 review
0 helpful votes
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DNS Issue Resolved by Neel
September 12, 2019

I had a complicated wordpress/hosting issue from Godaddy and Neel at WPMU DEV resolved it in under 10 minutes, was very friendly, fast and knowledgeable!

Date of experience: September 10, 2019

From the business

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.


wpmudev.com
Founded in 2005
Birmingham, AL, United States