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WPMU DEV

4.4

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WPMU DEV Reviews Summary

WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 2nd among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80

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South Africa
1 review
0 helpful votes
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Amazing
September 10, 2019

Had malware injected into my Javascript, I did not know where to begin and then remembered that I am a WMPU dev member, amazing service and really a platform to take into account when you are a WordPress developer. All the plugin are of top quality and I will remain a member as long as I have sites on WordPress!

Date of experience: September 10, 2019
GB
1 review
1 helpful vote
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AWESOME SUPPORT AS ALWAYS
September 8, 2019

Paul PelaTech Support Ninja WHO JUST helped our issue on Autublog. Thanks a lot. Cant thank them enough as they are the only WP support team we can relay on.

Date of experience: September 6, 2019
New Jersey
1 review
1 helpful vote
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Fixed my issue
September 6, 2019

Support Agent, Katya Tsihotska, did an excellent job helping me through some sticking issues. I could not access my site after it was migrated. She found the culprit and got me back in the game! So grateful!

Date of experience: September 5, 2019
Illinois
1 review
2 helpful votes
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Love these guys and gals. I'm pretty tech savvy, especially with Wordpress, but whenever I run into a problem with my sites they are always there to help. I'm never bounced around from one support agent to the next, the person I talk to fixes my problems right away or troubleshoots absolutely everything in order for my site to work better than it previously did.

I had a problem transferring a site, they helped me in less than 5 minutes.

I had a problem where my theme was conflicting with Smush Pro, they fixed it right away.

I had a problem with a plugin, one they don't own, and they fixed it for me even though it wasn't theirs lol:)

I'm glad I took a chance on their plugins and services. I'll be a member for a while :)

Date of experience: September 4, 2019
New Jersey
1 review
1 helpful vote
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I just got off a support chat with Sohag Ronjon Dey and it was wonderful. I always get a quick and speedy response to help me out when I contact them with a question.

My membership is worth it just for the support that is provided! Thanks!

Paul. Member since 2011!

Date of experience: September 3, 2019
Georgia
1 review
1 helpful vote
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Great Customer Support
September 3, 2019

Great Customer and Techincal Support - I had a Plugin issue that is conflicting with my Theme! The Solved the Issue quickly!

Date of experience: September 2, 2019
Florida
1 review
1 helpful vote
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Best Form Plugin
August 31, 2019

WPMU DEV's support was above and beyond. I had an issue with one of the form elements and it was due to a plugin that was conflicting with its functionality. They helped me solve my issue really fast. Thanks again!

Date of experience: August 29, 2019
California
1 review
1 helpful vote
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Very helpful
August 31, 2019

Excellent support staff. Well thought out plugins. Easy updating with their Hub. I've had no issues for the last two years.

Date of experience: August 29, 2019
Poland
1 review
1 helpful vote
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Thanks, WPMU DEV,

I am proud that I am a member of your group.

My problem was about SEO and robots. Txt and how to fix the problem with sitemap

Date of experience: August 29, 2019
GB
1 review
1 helpful vote
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Great Customer Service
August 31, 2019

Katya Tsihotska was a great help with configuring my web hosting to work alongside out initial email provider, which was quite complicated, but she took the time to listen to our issues and give the proper repsonses. Thanks so much!

Date of experience: August 29, 2019
Brazil
1 review
1 helpful vote
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Thank's WPMUDEV
August 30, 2019

The best WordPress service!
Backup, security and more.
Support is the best part, any time of day or night, we have live support via chat!

I can't give up being a WPMDEV client!

Date of experience: August 28, 2019
Florida
1 review
1 helpful vote
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Nahid - Tech Support Hero NEED TO CHANGE THAT to "Nahid - Tech Super Hero". Almost all of the support team at WPMU DEV go the extra mile to meet your needs. If you have issue here and do not think you were taken care of "YOU" are likely the problem. I am always amazed at the level of service you receive here.

Date of experience: August 20, 2019
Washington
1 review
1 helpful vote
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Saved the day.
August 22, 2019

I have a small business and maintain my own website. And sometimes I do things I really shouldn't do -- because I'm not sure what I'm doing. Which is what happened today. I was trying something new and my whole site got messed up. BUT... I have WPMU DEV. So I immediately went to the live chat and Nahid was there right away. He calmly walked me through what to do so that within a few minutes my nightmare was over and I was back in business. Thank you, Nahid and WPMU DEV!

Date of experience: August 20, 2019
South Africa
1 review
1 helpful vote
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Pop up propblems
August 17, 2019

They are awesome at what they do service is more than excellent and would recommend them to anyone... thanks Katya Tsihotska for your awesome support

Date of experience: August 15, 2019
California
1 review
1 helpful vote
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These guys and gals are AWESOME. Always there for me any time, night or day. And with great answers or great follow up, depending on my ridiculously complex my problem is -- and I do put them through a lot!

Date of experience: August 14, 2019
Romania
2 reviews
3 helpful votes
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Was looking for help with an app for my website - Helped me find exactly what I needed in no time. Great help! Thanks so much!

Date of experience: August 12, 2019
GB
1 review
1 helpful vote
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Best website host!
August 12, 2019

They modernise website development. I moved from a big unhelpful site that blamed everything but it's own servers which sounds like 'Go Babby'. MPMU Dev runs dedicated hosting, but any issues you have, they go into the site (with permission) and they fix it for you. Absolute above and beyond customer service!

Date of experience: August 11, 2019
North Carolina
1 review
1 helpful vote
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Top Notch Support
August 11, 2019

WPMU DEV's support is awesome. No matter what kind of WP issue you are having, they are there to back you up! Shout out to Patrick for helping me today!

Date of experience: August 10, 2019
Illinois
1 review
1 helpful vote
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I just LOVE the fact that I can ask them any sort of question, and 9/10 times they get the perfect answer quick and friendly. They go above and beyond in all areas of support, I love chatting with them and learning from them.

Date of experience: August 7, 2019
GB
1 review
1 helpful vote
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She seamlessly glided her way through all of my requests. Other developers I asked seemed to shy away and the hard work, Katya smashed right through the obstacles with ease!

Date of experience: August 7, 2019

From the business

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.


wpmudev.com
Founded in 2005
Birmingham, AL, United States