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WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 2nd among Website Development sites.
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WPMUDEV vast array of tools helps with many important Word Press considerations. Tools to improve speed, strong protection and even assistance with Malware attacks makes this the BEST tool for Wordpress developers online.
Add to that, their STELLAR CUSTOMER SERVICE. Using my membership I can get a chat conversation 24/7 to ask any kind of question related to my website development. They help explain how to use their many terrific plugins and even hop right into my page (When I give them permission) to check things out and give me stellar advice - not only on their plugins but on any question I might have.
They will even do some research for you to help answer any questions you might have.
Can't say enough about how helpful the support staff are - Mauro was able to walk me through some technical steps in setting my DNS records correctly. I thought it was going to be a long painful process, but he walked me through each step and checked everything with me until it was working perfectly. Thanks Mauro and WPMUDEV!
I just downloaded the Hustle Pro plugin... so far it's great. I've had to do "chat" support 3 times today and they are quick to answer and quick to help! I'll update this review if anything changes, but I'm optimistic it will still be great!
I have been working with WPMUDEV for almost three years now. It started with using some of their premium plugins and now I've moved all my hosting to them (25+ sites and growing). Their support is outstanding. There have been, maybe, three or four times when a problem wasn't solved on the first go-around. The team is definitely growing (I used to get pretty much the same group of techs whenever I connected), but everyone is knowledgeable and helpful. I'm a huuuuge fan!
I'm using their paid plugins plan and their support team was able to help get a client site up to an A rating on GTMetrix using their plugins Smush and Hummingbird and they they go the extra mile to help with complex problems, depending on which rep you get. Hummingbird plugin can also break your site easily so be careful when configuring and make sure you have backups. Many of their products work best on their own hosting, when trying Snapshots or Hummingbird on sites on other hosts, I ran into a lot of issues they could not fix. That said, their hosting speeds are great for the price and they allow multisite installs on base plan and have extra expertise there.
I recently changed my hosting over to WPMUDEV, from my previous hosting provider. The experience so far has been amazing. For those who are not technically inclined, it is just great to have a team help you out in all the technical nitty gritties. The hosting experience so far has been great and the support service is stellar.
I don't even know where to start with WPMUDEV.
1. The products are awesome, all plugins are designed to save me time, increase the website performance/security/and ease of use. They work exactly the way they are designed and are fully customizable and the support staff is always there to help
2. The $30 in free hosting credits a month are great, the servers are very high-performance, fast and very easy to manage for both me and the customers allowing us to give them access without the fear of them breaking something.
3. Last, but perhaps the most important is the support staff. They are AWESOME. Prathamesh & Subash helped me out big time on a custom request for Forminator. It was something that I didn't know that was possible but both of them dug in and made it work! Could not be happier.
Thank you!
I've been working with WPMU DEV for over 4 years and have found them amazing. They have made my life easier and as the time has rolled on their new additions the hosting, the hub, the plugins are out of this world and THEIR SERVICE IS THE BEST!
As a large charity we started using WPMUDev's plugins as a means of better managing our sites that are hosted on premises. We continue to host our own sites but WPMUDev's ecosystem of plugins and their support has been outstanding and are essential to the proper maintenance of our web assets.
There customer support has been responsive (in particular their live chat has been tremendously helpful), they've been patient, I've watched them chase down problems in real time, and we've had outstanding customer support throughout. We don't use them as a hosting provider but they make us feel like we are. Tools like defender, snapshot and hummingbird are keeping things running smoothly and efficiently.
It's like having our own web development support team working for us and with us. Thank you so much for your work.
I started with the plugin set service, then mooved to their hosting service. In both scenarios, any time I need help, even on a hurry I get fast, reliable and great and personal support. They go far away than other hosting providers, helping with questions which actually are closed with a "we cannot help you on this, good look googling"
Special mention to Pawel, from support team, funny, quick responsing and helping with I smile;-)
The support is incredible good. Never had that kind of premium experience with any other hosting provider...
I use google translate... sorry for the mistakes!
I wanted to thank you because when we contact you you answer, give advice, you are attentive and patient. Perfect. Special thanks to Deivydas.
There are "big companies" which could take example... I can cite for example and especially with the suppliers which precisely provided templates it is the largest. When we need nothing we are well served!
Extremely helpful support! Even though im a little uneducated, I got all the help I needed even if it took around 30 minutes. Extremely fast responses.
10/10 would recommend!
I had a critical error from my plugin that crashed my entire WordPress site and admin portal. The support technician, Luis, was patient and thorough and was able to help me solve my problem promptly. He then provided an explanation of what went wrong and fixes I can try for next time. Great service experience!
They are helping my life! I can't thank you enough! Always finding the solution and fix it perfectly for me, especially Sohag Dey! He is amazing!
The BEST SUPPORT I'VE EVER HAD!
I DO RECOMMEND! They're the best WordPress Service around the world!
Support at WPMU DEV is outstanding. Always willing to help and so responsive. Understand the issue every time and go the extra mile to help. Support superstar Neer is particularly amazing.
It amazes me how keen they are to always help. I have been with them for going on three years and WPMUDEV has been my single best investment in my freelance business so far!
Sharif helped today and was very efficient and knowledgable. Each time we connect with them they know exactly what they are doing and are an important resource for our business! I would suggest them to any person in the Wordpress world.
I am WPMU DEV client for the plugins and recently started hosting our clients website on their new hosting platform, and it brought me peace of mind with everything integrated into one place.
Answer: Hey Allen! Our products should work with any plugin or theme that follows the WordPress coding standards. For obvious reasons, we cannot guarantee a 100% compatibility with every product available in the market, but what we do guarantee is that if you ever experience any issues/conflicts with the page builder that you're using and our software, our support team will be right by your side to assist. If you have any additional questions, feel free to email us at [email protected] or use our contact form here: https://premium.wpmudev.org/contact/ Have a great day.
Answer: Hey Errold, Please send all your questions to [email protected] and our staff will gladly look into them. Have a wonderful day!
Answer: Hey! Please take a look at our Forminator here https://premium.wpmudev.org/project/forminator-pro/. Let us know if you have any additional questions and you can always contact us at [email protected]
Answer: They are a perfect companion to help you with many aspects related to running WordPress sites & portals. Their support is excellent for "basic" issues you may have regarding design or standard-functionalities. You get the most out of a membership if you run multiple WordPress-sites. If you only run a single site with a rather advanced feature like a dating site, this membership might be a bit overkill, because you will need the skills of an experienced developer or support of the premium plugins that you will need to setup a dating-site with WordPress. You should try to setup your dating-site and configure and modify as much as possible, then go for a trial membership (they offer 14 days afaik) and prepare to report as many issues as possible in advance.
Answer: They have more of plugins that would speed up and optimize your website/theme. I think you're looking for more of a WordPress theme/script in order to have an online marketplace. The WPMU DEV plugins will definitely help our your marketplace when it's in production, I know they helped with my eCommerce site :)
The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.
Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.
We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.
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