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WPMU DEVReviews 331

4.4

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WPMU DEV Reviews Summary

WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 2nd among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80

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Pennsylvania
1 review
0 helpful votes
Follow Darold T.
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WPMUDEV vast array of tools helps with many important Word Press considerations. Tools to improve speed, strong protection and even assistance with Malware attacks makes this the BEST tool for Wordpress developers online.

Add to that, their STELLAR CUSTOMER SERVICE. Using my membership I can get a chat conversation 24/7 to ask any kind of question related to my website development. They help explain how to use their many terrific plugins and even hop right into my page (When I give them permission) to check things out and give me stellar advice - not only on their plugins but on any question I might have.

They will even do some research for you to help answer any questions you might have.

Date of experience: December 14, 2020
Texas
1 review
0 helpful votes
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Exceptional Support!
December 10, 2020

Can't say enough about how helpful the support staff are - Mauro was able to walk me through some technical steps in setting my DNS records correctly. I thought it was going to be a long painful process, but he walked me through each step and checked everything with me until it was working perfectly. Thanks Mauro and WPMUDEV!

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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So far so good!
December 6, 2020

I just downloaded the Hustle Pro plugin... so far it's great. I've had to do "chat" support 3 times today and they are quick to answer and quick to help! I'll update this review if anything changes, but I'm optimistic it will still be great!

Date of experience: December 4, 2020
Pennsylvania
1 review
0 helpful votes
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Love this company!
December 4, 2020

I have been working with WPMUDEV for almost three years now. It started with using some of their premium plugins and now I've moved all my hosting to them (25+ sites and growing). Their support is outstanding. There have been, maybe, three or four times when a problem wasn't solved on the first go-around. The team is definitely growing (I used to get pretty much the same group of techs whenever I connected), but everyone is knowledgeable and helpful. I'm a huuuuge fan!

Date of experience: December 3, 2020
Vermont
1 review
2 helpful votes
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I'm using their paid plugins plan and their support team was able to help get a client site up to an A rating on GTMetrix using their plugins Smush and Hummingbird and they they go the extra mile to help with complex problems, depending on which rep you get. Hummingbird plugin can also break your site easily so be careful when configuring and make sure you have backups. Many of their products work best on their own hosting, when trying Snapshots or Hummingbird on sites on other hosts, I ran into a lot of issues they could not fix. That said, their hosting speeds are great for the price and they allow multisite installs on base plan and have extra expertise there.

Date of experience: December 2, 2020
AE
1 review
0 helpful votes
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Amazing Support
December 2, 2020

I recently changed my hosting over to WPMUDEV, from my previous hosting provider. The experience so far has been amazing. For those who are not technically inclined, it is just great to have a team help you out in all the technical nitty gritties. The hosting experience so far has been great and the support service is stellar.

Date of experience: December 1, 2020
Nevada
1 review
0 helpful votes
Follow dimitri K.
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I don't even know where to start with WPMUDEV.

1. The products are awesome, all plugins are designed to save me time, increase the website performance/security/and ease of use. They work exactly the way they are designed and are fully customizable and the support staff is always there to help

2. The $30 in free hosting credits a month are great, the servers are very high-performance, fast and very easy to manage for both me and the customers allowing us to give them access without the fear of them breaking something.

3. Last, but perhaps the most important is the support staff. They are AWESOME. Prathamesh & Subash helped me out big time on a custom request for Forminator. It was something that I didn't know that was possible but both of them dug in and made it work! Could not be happier.

Thank you!

Date of experience: November 30, 2020
Thailand
1 review
0 helpful votes
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I've been working with WPMU DEV for over 4 years and have found them amazing. They have made my life easier and as the time has rolled on their new additions the hosting, the hub, the plugins are out of this world and THEIR SERVICE IS THE BEST!

Date of experience: November 30, 2020
Canada
1 review
0 helpful votes
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Great team - many thanks
November 27, 2020

As a large charity we started using WPMUDev's plugins as a means of better managing our sites that are hosted on premises. We continue to host our own sites but WPMUDev's ecosystem of plugins and their support has been outstanding and are essential to the proper maintenance of our web assets.

There customer support has been responsive (in particular their live chat has been tremendously helpful), they've been patient, I've watched them chase down problems in real time, and we've had outstanding customer support throughout. We don't use them as a hosting provider but they make us feel like we are. Tools like defender, snapshot and hummingbird are keeping things running smoothly and efficiently.

It's like having our own web development support team working for us and with us. Thank you so much for your work.

Date of experience: November 26, 2020
Spain
1 review
2 helpful votes
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Much more than fine!
November 26, 2020

I started with the plugin set service, then mooved to their hosting service. In both scenarios, any time I need help, even on a hurry I get fast, reliable and great and personal support. They go far away than other hosting providers, helping with questions which actually are closed with a "we cannot help you on this, good look googling"
Special mention to Pawel, from support team, funny, quick responsing and helping with I smile;-)

Date of experience: November 26, 2020
Germany
1 review
0 helpful votes
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The support is incredible good. Never had that kind of premium experience with any other hosting provider...

Date of experience: November 25, 2020
Switzerland
1 review
0 helpful votes
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After sales service
November 25, 2020

I use google translate... sorry for the mistakes!

I wanted to thank you because when we contact you you answer, give advice, you are attentive and patient. Perfect. Special thanks to Deivydas.

There are "big companies" which could take example... I can cite for example and especially with the suppliers which precisely provided templates it is the largest. When we need nothing we are well served!

Date of experience: November 24, 2020
Sweden
1 review
0 helpful votes
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Support
October 12, 2020

Extremely helpful support! Even though im a little uneducated, I got all the help I needed even if it took around 30 minutes. Extremely fast responses.

10/10 would recommend!

Date of experience: October 10, 2020
Canada
1 review
0 helpful votes
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Expert Support
October 8, 2020

I had a critical error from my plugin that crashed my entire WordPress site and admin portal. The support technician, Luis, was patient and thorough and was able to help me solve my problem promptly. He then provided an explanation of what went wrong and fixes I can try for next time. Great service experience!

Date of experience: October 8, 2020
Thailand
1 review
0 helpful votes
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Support is awesome!
October 8, 2020

They are helping my life! I can't thank you enough! Always finding the solution and fix it perfectly for me, especially Sohag Dey! He is amazing!

Date of experience: October 7, 2020
Brazil
1 review
0 helpful votes
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The BEST SUPPORT I'VE EVER HAD!
I DO RECOMMEND! They're the best WordPress Service around the world!

Date of experience: October 6, 2020
Australia
1 review
0 helpful votes
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Support is amazing
September 17, 2020

Support at WPMU DEV is outstanding. Always willing to help and so responsive. Understand the issue every time and go the extra mile to help. Support superstar Neer is particularly amazing.

Date of experience: September 17, 2020
Australia
1 review
0 helpful votes
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It amazes me how keen they are to always help. I have been with them for going on three years and WPMUDEV has been my single best investment in my freelance business so far!

Date of experience: August 25, 2020
Washington
1 review
0 helpful votes
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Sharif helped today and was very efficient and knowledgable. Each time we connect with them they know exactly what they are doing and are an important resource for our business! I would suggest them to any person in the Wordpress world.

Date of experience: August 25, 2020
France
1 review
0 helpful votes
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I am WPMU DEV client for the plugins and recently started hosting our clients website on their new hosting platform, and it brought me peace of mind with everything integrated into one place.

Date of experience: August 24, 2020

From the business

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.


wpmudev.com
Founded in 2005
Birmingham, AL, United States