WomanWithinReviews 786

Made a purchase. Returned whole purchase within 3 days. Called and verified they had return but not processed. Called again, issued exchange credit via email. Didn't want or receive it. Took almost a month to issue credit. I knew I had to pay large shipping fee and $10 return fee. We told late fees would be waived. Asked to close account. Well they closed account with balance of 2 $30 late fees on it so will get bill with new late fee each month. Bad service and shoddy business practices. Called Comenity Bank and they were no help either so they must support the shoddy business practices of the company they represent. BUYER BEWARE!

They have company math that they haul out. 2-day shipping means two days from when they ship it. They held my order for 2 days before they shipped it, putting the arrival time 4 days after they shipped it.

There is a 4 page ad in yesterday's newspaper stating 12x (3x on each page) that code WWC9X1 would give you free shipping. After spending an hour and a half trying to get the offer and 4 chats later, I phoned customer service. After stating the problem and foolishly thinking I was getting somewhere, I was disconnected. I called again. Instead of my preferred method of ordering on line, I reluctantly ordered through the agent. Yay! Almost there! NOPE! There was some BS about the wrong address with my credit card and the transaction could not go through. I told the agent that she should get another job because this company (and it's website) are the worst. Called the credit card company and my address was correct, just as I thought. If you're thinking of ordering from Woman Within - DO NOT!

They received my return within return policy time frame and verified by company that it was received. Still have not refunded my money.

I have purchased from WW for many years. The quality of their products has steadily declined, shipping times have been longer and longer and now their "customer service" has put me over the edge. I will never buy from WW again. I bought a shirt that I washed before wearing because it had a smell. The shirt (a pintuck gauze) practically shredded apart and it was a gentle wash. Customer service informed me that they would not refund or replace an item that has been washed. I guess quality control means nothing to these people.

I placed an order, and four hours later was calling to see why I did not get my free shipping as advertised on the catalogue. I made a separate entry here on that issue. The prompter asks if this is a new order or an order I already placed. I chose the second one. It asks for your confirmation number. I gave it to them. It had no record of my order. Then it asked for my phone number, but still said they had no record of the order. It kept sending me in a circle, and I got nowhere. Why did they not have this information? My phone number is the same for 30 years, and is a landline. Big hassle.

I returned several items, filled out the slip. Should have been well over $100 credit but it wasn't! 2 of the items that I returned they didn't give me credit because supposedly when I ordered them, they were on clearance. When they shipped those items there was zero indication on them that they were clearance. How would I know that I purchased on clearance? I didn't know I had to check in each item according to the computer. The guy on the phone was EXTREMELY rude. Needless to say, I will be looking elsewhere for clothes. I don't like getting ripped off. Rather than return those items to you, they donate them. Ya right! They probably turn around and sell them again! BUYER BEWARE!

I paid $11.99 doe my order to reach me early. The shipment was supposed to arrive on a Monday. I diid not get the package until the following Friday/ I had called the customer service number and they said when the shipment arrived to call them and they would give me a refund for the early shipment charge. I called on Friday the day the shipment arrived. The customer service person said I would get a refund of $11.99. Over two weeks later I got the bill. No refund was on the bill. Also the quality of the clothes is not good. Buttons fall off, hems come out, the material shrinks, and the colors faded. I have shopped with Woman within for the last twenty years and the quality and service has really gone down. I am taking my business elsewhere.

If I could put 0 stars I would. I want to warn everyone who has not yet managed to contact this site and was not deceived by them, disgusting service. I ordered sandals for $65 plus $20 shipping. The shoes were not delivered and the money was not returned. Customer service via email had said we need to fill out and return the affidavit via mail to receive a refund. We send it via EMAIL AND POSTAL MAIL. Nothing. Contacted them regarding my refund status and they wrote back that its been 60 days and the chance to receive a refund/return had expired. So I was left with no shoes and no money back. Never ordering from here again.

I ordered one terry cloth bathrobe that cost $48.00 (a little more or less). They offered me their credit card and I accepted. To make a long story short. They send out the paper bills such that they arrive the day of, or the day after payment is due without a late fee. I have currently paid $96.00 in late fees. I have asked for my account to be closed, but cannot get it done when showing a late fee due. The entire thing is a scam to collect more money, and more money. I do not intend to buy anything from them ever again, no matter how I would pay for it.

I have not received my second order,
The first order was roughly $91, it was returned in full, which they received, then they tried to give me "store credit" when I told them I did not want store credit, they started piling on extra charges so in the end I paid nearly $30 in "extra charges". They told me they had to charge me for the return of the item, then the shipping of the item when it came to me, even though I had a code that allowed me free shipping and handling coming to me, then I got charged an extra 1099 because I wanted the credit card to be refunded

Right now I just got a phone call from account services looking to collect $144. My second order, the one that never arrived? That was a $94 order including shipping and handling. Do you see what I'm saying?

When I was on the phone with customer service I could actively see them updating and switching my account numbers around to justify them charging me nearly $30 in extra credit every time I would confront the person, the phone calls mysteriously ended, not once, not twice, but four times!

And when I would ask for detailed information, of course they never had answers

But let's get to the product itself

It looks wonderful – in photos –

Upon arrival, everything is either way too big or way too small, opening up each sealed item everything is damp and smells like it's been sitting in a moldy basement for a few weeks. There was even condensation on the inside of the bags!

Buttons and zippers not installed correctly, hemlines undone completely, etc.

To say this company employees sweat shop labor is the understatement of the century. To say this company pays the garment workers probably a dollar a day – if that – then they overcharge us by about $40, are you telling me a pair of cotton Capri pants is really 5999? Seriously?

Overall it was a horrific experience, I've already contacted the Better Business Bureau, twice, and I even contacted a lawyer - just in case. I'm putting my credit card account into dispute

I've never in my life dealt with such a slimy company that has absolutely no respect for its customers that will do any and everything to squeeze every last dime out of you. Completely unethical practices as far as where are the clothing comes from, how it's made, how the workers are paid, etc.

Of course I'm realistic. I understand if I buy a pair of jeans at a place like Walmart there are chances that the workers were not paid a fair living wage. No doubt. But woman within? This company is out to screw you every which way from Sunday in every aspect of their business

I have experience never had it in life and I hope I and anyone else can have it. My wife ordered 5items clothes, they sent 4 items complete wrong size,the 5 th one was right size.later on she paid that one item which she kept it and the 4 items shipped back to women within which she paid the postage $11 because the post office deny it,she called and assured that 4 items been received by womenwithin. All of the sudden thier bank sent full statement for the 5 items,it take us many hours between waitting and talking to different individuals in womenwithin to correct it,THIS over almost ONE YEAR.Bank came with other charges We have no idea where it came from.each month they add late fee until became $140.
We paid for this one item and we paid for the extra charge for the postage which we need to be refunded. They keep harras us by calling our phones and messages. This company need to be investigating by us attorney General and by the us trade commission. This case I am going to refer it to my legal counsel to fill case against womenwithin for continously harassment us and distribute our living.

I dont recommend this shop to anyone to buy merchandise. These guys charge for shipping costs and also for the returns. Also, I was surprised to see a monthly charge in my account for member rewards program which was charged without my knowledge. The customer service provided a direct number to cancel though they couldnt give a reason why was it charged. These guys are real cheaters. They were not ready to waive the shipping costs too. There are tons of shops who give quality product and offer free shipping. This shop is absolutely horrible in everything! I dont recommend giving even 1 star to this vendor.

I placed an order for a clearance swimsuit coverup. It was still $24. Later that same day I found a better coverup at Walmart for $11. I immediately requested a cancellation (same day!) and they said nothing could be done to cancel it because it was already in the system and if I didn't want it then I could return it once received. I got it today and when I tried to return it, there was a $10.99 fee! I opted for the gift card option to avoid the fee, but I'm very irked. I no longer want to do anything with this business, yet I have credit with them now.

I purchased a lounger from this company. When I opened the package, it smelled funny. Upon washing the item, it stunk up my whole laundry room as well as the other clothes I washed it with. It smelled like body odor and teenage soccer socks mixed together.

I contacted the company. They told me I cannot return it for a refund because I paid with PayPal. What does that have to do with anything.

Going forward, I'll be doing my online shopping elsewhere.

Comnity who carries the card for Womanwithin just changed over credit cards. I never received mine. I called in and they will not reissue the card. I guess they don't want my business anymore. I have never been late, no where close to my credit limit. I've tried emailing without any response. Very very frustrating. Very poor customer service.

I order stuff then paid it off and still chargeing 2.$ my mom has order too and still getting charges and it's been paid off and just try to get a live person you have to get up at 5 am and be on for 5hr or mor to try to get it sorted then they say no charge then you get a mothere bill for 6$ hello what are they doing this is the worst place to get stuff no more for use done with them not a happy person at all

Beware using the credit card and pay very close attention to what company you are purchasing from. I went to the WomanWithin site and ordered some clothes. All of it was too large. (my mistake not theirs). I returned all of the items. I later ordered some different items for almost the same amount. I got billed for those items. I called to find out what happened to my credit. It seems that the first items I ordered FROM THE WOMANWITHIN site were actually FullBeauty items. The second items I ordered FROM TH WOMANWITHIN site were not FullBeauty so the credit I have for FullBeauty cannot be applied to the WomanWithin items. So even though I have never shopped on the FullBeauty site, I managed to purchase items from them and I can either go to FullBeauty and purchase or they can mail me a check for the credit but I still owe for the WomanWithin items that I would not have ordered if I had known I did not have a credit.

They real you in with "free shipping". Practically had to jump through hoops trying to get the free shipping. Had to complete an online form. Then send order confirmation. But what they don't tell you, is by completing the online form you are agreeing to membership fees. For us, it was $17.88 a month. By the time we realized it, it cost us a total of $35.76! Plus, of course, we never got our shipping costs reimbursed. Huge SCAM!