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WomanWithin

1.7

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WomanWithin Reviews Summary

WomanWithin has a rating of 1.7 stars from 786 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WomanWithin most frequently mention customer service, credit card and return policy. WomanWithin ranks 1918th among Women's Clothing sites.

service
295
value
258
shipping
279
returns
237
quality
237
This company responds to reviews on average within 1 day

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Pennsylvania
1 review
1 helpful vote
Follow Kathleen H.
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Dont return anything unless it's free return shipping. They take back the cost of them shipping it to you and it going back!

Date of experience: March 7, 2016
New York
2 reviews
15 helpful votes
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Deserves 5 Stars
March 4, 2016

I'll must this site is amazing because it does brilliant work in online shopping world. Their quality is up to mark.

Date of experience: March 4, 2016
GB
3 reviews
17 helpful votes
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Cool stuff
February 27, 2016

At womanwithin there are wide range of cool stuff. I am very happy being their customer.

Date of experience: February 27, 2016
New Jersey
1 review
1 helpful vote
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Only place I will shop
February 27, 2016

W. W. is a great place to shop&I really don't have an complaints..., except for, 1.the jeans I have from w. W. all do down (it's embarrassing)&2. Why do they always have skinny &so young models, modeling the clothes? Isn't w. W. A plus size company for bigger &older women like myself? (50+) I just dont get it.

Date of experience: February 25, 2016
Illinois
14 reviews
149 helpful votes
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Just found this site in the past year. Now mind you, Im big, and tall. I NEVER thought I'd find jeans that fit me again. Gave up on it actually. But wow, they have them. If your 5'11 and a plus size, this site is something you should check out.
Be careful though, they tend to run BIG on sizes. It's worth it the first time to get on chat and have them assist you in finding your size the first time. Save on returning it.

I did read many people complain about cheap material. Well I've been buying stretch denim. The nature of this particular material is that it's thin and doesn't last as long as say a good old fashion pair of levis did. It is what it is. If you want stretch denim, it will be thin and wear out fairly fast. Count on that.

Now for the bad. Returns are horrible.
First of all, if you used a coupon code, (and they have tons of them all the time, just get on their email list and wait for a good one before you buy.)
Anyway you better SAVE the code you used. Because how they do returns is to first get the item back. Then it takes WEEKS for them to process. They will refund the price. It's up to you to reorder. And chances are, by the time this happens your size, or color will be out of stock. But if you used a discount coupon, contact them, give them that same code, and even if it's expired, they can apply it if it's a replacement for something you returned. Now it would make more sense if they just sent a replacement, but I've tried that several times now and it just never works. THey refund, you reorder.
If you want to save time, reorder right away. Again get someone on the phone so you can get the same price. You'll have to pay for the items again, be credited weeks later after they get the returned ones. Kind of a pain but if in a hurry this helps.

I would suggest you first CALL customer service. If a mix up is on their end, (I so far got the wrong item twice, wrong color once, wrong size once my fault once theirs.)
If it's on them they will wave the return fee. If you made a mistake, some nearly 8.00 will be deducted from your credit. So again, it's best to nail down the right size first. They have always been very helpful either on chat or over the phone.

Lastly, I had an issue with one style of pants. Already have 4 pair that are fine but 2 colors simply didn't fit. Same pants, same size. However, the waist band on these would not stretch. Stretch pants with a ridged waist. I got a lady in customer service who was very interested in this. Wrote down every word. Then she said they have had many come back. My details on the problem being the waist seemed to be important to her. Seems they have several manufacturers making the same item. And clearly there is a problem. She said give it a month or so and hopefully this gets fixed.

See? It really does do some good to contact companies. Sometimes they really do care and can fix things. This one seems to fit in that list.

Date of experience: February 25, 2016
California
4 reviews
23 helpful votes
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Not too often
February 23, 2016

Good size range, but not competitive prices and occasionally poor fabric. Good customer service, however.

Date of experience: February 22, 2016
Georgia
6 reviews
20 helpful votes
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Biker chic
February 21, 2016

I order from WOMAN WITHIN occasionally. I like their fashion. The clothing usually fits good. I have ordered a couple items that didn't fit, but it was my fault. Had I read more carefully, the reviews stated the item ran small and to order a larger size. I will continue to order from them, but wish they were a little less expensive.

Date of experience: February 20, 2016
Massachusetts
3 reviews
13 helpful votes
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Not so good
February 19, 2016

They have quality issues. I bought something pretty good but when I collected my order, that was not up to the mark. Little disappointed this time.

Date of experience: February 19, 2016
Arizona
3 reviews
13 helpful votes
Follow Bailey S.
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Womanwithin is best. I bought many dresses and never had any issue with their quality

Date of experience: February 15, 2016
Florida
10 reviews
3 helpful votes
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Their quality of clothes are good and if it doesn't fit there is no problem sending it back and they have lots of sales.

Date of experience: February 6, 2016
3 reviews
14 helpful votes
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Best among all
January 18, 2016

It was very hard to find such an amazing online shopping website. But when I found womenwithin then i got some relief. Their quality of products are very good. I am impressed.

Date of experience: January 18, 2016
Missouri
1 review
2 helpful votes
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All is good, until you need to exhange something. I wont shop here again.
Had my exchange went through, shipping for one jacket would have been $23.98! But, they cancelled my request for an exchange because I paid with paypal & I guess an email or a call would have been too much trouble. So, I have nothing & they kept $15.49 for that privilege. Never again!

Date of experience: January 17, 2016
GB
3 reviews
17 helpful votes
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I need my money back
January 12, 2016

The dress I ordered by womanwithin that is not good quality which they show on site. I got most pathetic quality. Now I want my money.

Date of experience: January 12, 2016
Oklahoma
10 reviews
4 helpful votes
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Excellent
January 5, 2016

I received my dress and boots i ordered, they feel great on and fit perfect, thank you for making these items to fit us women...

Date of experience: January 5, 2016
GB
2 reviews
16 helpful votes
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Brilliant quality
January 5, 2016

Womanwithin you guys deserve 10/10, because your quality of products are awesome and I love it.

Date of experience: January 4, 2016
New Jersey
2 reviews
15 helpful votes
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Superb
January 2, 2016

Whenever I purchased something at womanwithin, I got perfect things. This is why I love it.

Date of experience: January 1, 2016
Czechia
3 reviews
16 helpful votes
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Disaster
December 31, 2015

They advertise something else and deliver something else. I need my money back

Date of experience: December 31, 2015
Australia
2 reviews
17 helpful votes
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Horrible
December 29, 2015

OMG! Their service and quality of their product is horrible. I just wasted my $500. Now I am feeling down. :(

Date of experience: December 29, 2015
Indiana
20 reviews
19 helpful votes
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Their customer service is excellent in solving problems.

Date of experience: December 22, 2015
Rhode Island
5 reviews
10 helpful votes
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I bought what had been advertised as a pyjama SET off of Amazon. It arrived as just a shirt. Looked at the return policy and it was around $7 to $8 to return it. She liked the top and we decided to keep it but we would NEVER have bought it if we had realized that it was just a t-shirt. I am not sure if it is Amazon or WomanWithin to blame for the deception since it was listed on Amazon's site.

Date of experience: December 21, 2015

From the business

Woman Within has plus size clothing in size 12w-44w. Colorful, comfortable basics at low prices for plus size women.


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