WomanWithinReviews 786

My mom passed away recently. I called Woman Within to ask for a one-month extension to pay what I owed to them. She said, "no," but assured me (?) that if I call in a month, I will be able to have the large late fee waived. I assured Katrina, the phone clerk waiting on me, that I am going to pay my debt as soon as I can, and promptly cut up my Woman Within credit card. Katrina didn't offer any condolences for my mom's passing. This is a loser of a company!

Ordered from them based on a recommendation. Clothes came along with, what we thought was a full suitcase, was the bag set. One item was too big and we called about how to exchange. They told us and we did as instructed. Received the return has been accepted email and thought no more about. Earlier this week, we wondered what was taking so long. Did chat, told call customer service instead or email. Sent email and received a response. I explained for four days that it was not my fault and was told it would be made right and was told to call to get the exchange. Called and argued. Emailed and called back, argued. Chat and disconnected twice. They say sorry for the miscommunication on our part BUT... So done

"designed with the needs of plus size women in mind." is what they say on their site. They make it seem like it's for plus size women like me, with heavy feet, plus sized figure. BUT it's NOT. Their stuff runs sooo small. Their stuff is for thin plus size models, you know the ones that are considered plus sized but they're really just normal to us every day people. Even the models they advertise on their site wearing their products are not plus sized. I bought sandal heels that are sized 12 WW. And it fit more like a size 8, normal, no width at all. That's my usual size and it didn't fit. I didn't take it back, it's just sitting in my closet collecting dust. I've never seen a size 12 Wide Width that small. Never again!

First they inundate your email with excessive "deals". The clothes are factory-seconds made of poor quality material and shipped from China and other parts of Asia. Seams on pants are often crooked and twisted. Also, all too often, their women's pants incorrectly button to the left (like men's pants) instead of the right side.

The shipping is slow and a "restocking fee" fee is charged for every item that is returned even if it is defective. The customer service reps are incompetent. One example - they created 3 different accounts for me using the same email address. I asked them to merge the accounts to one and after more than 5 months it still hasn't been done.

Another example is I was told to call "customer support" which, according to the rep, was different than "customer service". It isn't. They are stupid. I'm done with them.

If I could give 0 stars I would. CHEAP, cheap, cheap! I paid for shipping and handling only to get a notice from the post office that the package was sent postage due of 13! Called customer service, they basically called me a liar. Asked where my past orders information was for my account and they said" they system accidentally took you out"! Please read all the negative things about this company and know that they are true and not worth your hassle or hard earned money!

Corrine, thank you for your response. I'm not aware of the time frame of my return, since I ordered the products about 4-5 months before they finally showed up. By that time I'd had knee replacement surgery so my ability to try anything on was sidelined for a while. I've never had to wait that long for a product before. My order # was *******3898, shirt and shoes. There's sort of a disconnect regarding the possible late return of clothes I ordered (and paid postage for both ways) and the unbelievably long time (4-5 months) WomanWithin took to send those products (at my expense). Yes, please - since the clothing you carry does not come anywhere close to fitting me I'd prefer a refund to my credit card in lieu of a WomanWithin "gift card". Thank you for responding.

My mother has shopped at woman within for a several years. She has a woman within credit card. She became very sick and was in the hospital for 6 weeks. ShE has always paid her credit card in full the month she received the bill. Her hospital stay spanned two billing periods. When she came home we called to pay bills they initially as a courtesy refused to take off the late fees. After arguing with a sick woman very weak they agreed to take off half of one months late fee. We said fine we will pay and cancel the card. Then they agreed to take off one month late fee. They still left one month late fee. All of her other cards easily without difficulty due to her illness and great credit history cancelled the late fees without hesitation

I am so disgused with Woman Within. I realize now they have fooled me twice, NO MORE. I ordered 3 items and it shipped in two separate packages. Nothing fit, material is very cheap, worse than Wal Mart if that is even possible, and when you return it they ding you 8 bucks per package. $45 ordered, $29 refunded. Mind you I DID NOT return 2 orders, but one. So let me warn you, the more you order the more THEY KEEP! Will NEVER buy from again.

I purchased several pair of your cargo and now they are all gone but one pair which will probably be gone soon as well. I purchased two black pair and one pair of khaki and one pink pair. I have the one pink pair left and they will probably go just like the others. Across the top of the leg just below the pocket the material just fell apart. I had no choice i had to throw them away. I like the style and the way they fit but the material is so poor and inferior i won; t buy them again!